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- Tasks: Join our team as an experienced croupier, dealing games like blackjack and poker.
- Company: Genting Casinos is a leading leisure business in the UK, known for outstanding customer service.
- Benefits: Enjoy great salary, flexible benefits, private GP helpline, and 20% gym discount.
- Why this job: Be part of a fun, inclusive culture with career development and exciting social events.
- Qualifications: Must be over 18, have a Personal Functional License, and strong customer service skills.
- Other info: Flexible shifts including nights and weekends; tips are included.
The predicted salary is between 24000 - 36000 £ per year.
JOB DESCRIPTION
Are you a skilled croupier searching for your next mission? Are you experienced in dealing blackjack, roulette, poker or baccarat?
A fantastic opportunity has arisen for an experienced croupier to join our team. You will be dealing the games within our casino, ensuring accuracy and the highest levels of customer service.
Key skills and responsibilities include:
- Friendly, yet professional with excellent customer service skills.
- Quick mathematical ability enabling accurate bet calculation.
- Knowledge of casino games and their rules.
- Strong communication skills.
- Ensuring the security of the game, cash and assets are maintained.
- Provide an enjoyable, memorable gaming experience for customers.
- Personal Functional License (PFL) required.
- Being flexible and able to work a variety of shifts including night shifts and weekends.
In return for your commitment, we offer an excellent salary, development opportunities and a wide range of employee benefits ½” read more details below.
New: What we are looking for (extension)
- Please note applicants must be over the age of 18 and have the right to work in the UK.
WHAT WE OFFER
As well as an excellent salary, we are dedicated to providing our colleagues with a vast range of benefits including:
Company funded benefits
- Private GP helpline.
- Discount portal for popular retailers, restaurants, leisure and more.
- Pension scheme.
- Life assurance.
- Employee assistance programme ” A confidential helpline providing 24/7 advice and counselling whatever the issue.
- 20% discounted gym membership.
- Mental health support.
- Family-friendly and wellbeing policies.
Flexible benefits* ” designed for employees to choose the best package for their personal needs.
- Health Cash Plan (level 1 is company funded).
- Critical illness cover.
- Dental insurance.
- Travel insurance.
- Health Screening.
Rewards, recognition, development, and events
- Career development opportunities.
- Genting Academy ” online learning portal.
- Long service awards.
- Staff social fund.
- Annual company Christmas present.
- A range of social engagement activities such as a company-wide pub quiz, Croupier of the Year Awards, and a 5-a-side football tournament.
- Tips
*Subject to eligibility.
OUR BUSINESS
Genting Casinos is one of the UK's most popular leisure businesses and is proud to deliver outstanding service to our customers in our casinos nationwide. As part of the Genting Group, which employs 62,000 people worldwide, we are passionate about our values and providing our colleagues and customers with a fantastic experience.
As an inclusive and diverse employer, we celebrate individuality and value the contribution that each person brings to our workplace. We continue to gain an understanding of the needs and requirements of our customers, colleagues and prospects and actively embrace and accommodate these. If you require any support in relation to your interview, such as guidance, advice or any adjustments, please contact us.
AMRT1_UKCT
Experienced Croupier - PFL MANDATORY employer: Genting Casinos
Contact Detail:
Genting Casinos Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Experienced Croupier - PFL MANDATORY
✨Tip Number 1
Make sure to highlight your experience with specific games like blackjack, roulette, poker, and baccarat during the interview. Being able to discuss your strategies and experiences dealing these games will show your expertise and passion for the role.
✨Tip Number 2
Demonstrate your customer service skills by preparing examples of how you've handled difficult situations or provided exceptional service in the past. This will help you stand out as a candidate who can create memorable gaming experiences for customers.
✨Tip Number 3
Brush up on your quick mathematical abilities before the interview. Being able to perform accurate bet calculations under pressure is crucial, so practice some mental math to ensure you're sharp and ready to impress.
✨Tip Number 4
Be prepared to discuss your flexibility regarding shifts, including nights and weekends. Showing that you are adaptable and willing to work various hours will demonstrate your commitment to the role and the team.
We think you need these skills to ace Experienced Croupier - PFL MANDATORY
Some tips for your application 🫡
Highlight Your Experience: Make sure to emphasize your experience as a croupier, particularly in dealing blackjack, roulette, poker, or baccarat. Use specific examples to showcase your skills and how they align with the job requirements.
Showcase Customer Service Skills: Since excellent customer service is crucial for this role, include instances where you provided outstanding service. Mention any feedback from customers or supervisors that highlights your friendly yet professional demeanor.
Demonstrate Mathematical Ability: Include details about your quick mathematical skills, especially in bet calculation. You might want to mention any relevant training or experiences that demonstrate your proficiency in this area.
Mention Flexibility: Since the job requires flexibility with shifts, be sure to state your availability for various shifts, including nights and weekends. This shows your commitment and willingness to meet the company's needs.
How to prepare for a job interview at Genting Casinos
✨Showcase Your Game Knowledge
Make sure to demonstrate your understanding of the rules and strategies for games like blackjack, roulette, poker, and baccarat. Be prepared to discuss specific scenarios or experiences where you successfully managed a game.
✨Highlight Customer Service Skills
Since excellent customer service is key in this role, share examples of how you've provided memorable experiences for players in the past. Emphasize your friendly yet professional demeanor.
✨Demonstrate Quick Mathematical Ability
Be ready to showcase your quick math skills during the interview. You might be asked to perform calculations on the spot, so practice basic betting scenarios to ensure accuracy and speed.
✨Discuss Flexibility and Availability
Mention your willingness to work various shifts, including nights and weekends. This shows that you are adaptable and committed to meeting the needs of the casino.
