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- Tasks: Deal exciting casino games like Blackjack and Roulette while providing top-notch customer service.
- Company: Join Genting Casinos, a leading UK leisure business known for outstanding customer experiences.
- Benefits: Enjoy flexible shifts, private GP access, discounts, and a supportive work environment.
- Why this job: Be part of a fun team, develop your skills, and create memorable experiences for customers.
- Qualifications: Must be over 18, have a Personal Functional License, and possess strong communication skills.
- Other info: Participate in social events like pub quizzes and football tournaments while enjoying career development opportunities.
The predicted salary is between 24000 - 36000 £ per year.
Experienced Croupier/Dealer with PFL – Reading
JOB DESCRIPTION
Are you a skilled croupier searching for your next mission? Are you experienced in dealing Blackjack, Roulette, Three Card Poker or Ultimate Texas Holdem?
A fantastic opportunity has arisen for an experienced croupier to join our team at Reading Casino. You will be dealing the games within our casino, ensuring accuracy and the highest levels of customer service.
Key skills and responsibilities include:
- Friendly, yet professional with excellent customer service skills.
- Quick mathematical ability enabling accurate bet calculation.
- Knowledge of casino games and their rules.
- Strong communication skills.
- Ensuring the security of the game, cash and assets are maintained.
- Provide an enjoyable, memorable gaming experience for customers.
- Personal Functional License (PFL) required.
- Being flexible and able to work a variety of shifts including night shifts and weekends.
In return for your commitment, we offer an excellent salary, development opportunities and a wide range of employee benefits \” read more details below.
New: What we are looking for (extension)
- Please note applicants must be over the age of 18 and have the right to work in the UK.
WHAT WE OFFER
As well as an excellent salary, we are dedicated to providing our colleagues with a vast range of benefits including:
Company funded benefits
- Private GP helpline.
- Discount portal for popular retailers, restaurants, leisure and more.
- Pension scheme.
- Life assurance.
- Employee assistance programme \” A confidential helpline providing 24/7 advice and counselling whatever the issue.
- 20% discounted gym membership.
- Mental health support.
- Family-friendly and wellbeing policies.
Flexible benefits* \” designed for employees to choose the best package for their personal needs.
- Health Cash Plan (level 1 is company funded).
- Critical illness cover.
- Dental insurance.
- Travel insurance.
- Health Screening.
Rewards, recognition, development, and events
- Career development opportunities.
- Genting Academy \” online learning portal.
- Long service awards.
- Staff social fund.
- Annual company Christmas present.
- A range of social engagement activities such as a company-wide pub quiz, Croupier of the Year Awards, and a 5-a-side football tournament.
- Tips
*Subject to eligibility.
OUR BUSINESS
Genting Casinos is one of the UK\’s most popular leisure businesses and is proud to deliver outstanding service to our customers in our casinos nationwide. As part of the Genting Group, which employs 62,000 people worldwide, we are passionate about our values and providing our colleagues and customers with a fantastic experience.
As an inclusive and diverse employer, we celebrate individuality and value the contribution that each person brings to our workplace. We continue to gain an understanding of the needs and requirements of our customers, colleagues and prospects and actively embrace and accommodate these. If you require any support in relation to your interview, such as guidance, advice or any adjustments, please contact us.
Experienced Croupier/dealer With Pfl - Reading employer: Genting Casinos
Contact Detail:
Genting Casinos Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Experienced Croupier/dealer With Pfl - Reading
✨Tip Number 1
Brush up on your game knowledge! Make sure you're well-versed in the rules and strategies of Blackjack, Roulette, Three Card Poker, and Ultimate Texas Holdem. This will not only boost your confidence but also impress the hiring team during any discussions.
✨Tip Number 2
Showcase your customer service skills! Think of examples from your past experiences where you provided exceptional service or handled difficult situations with customers. Being able to articulate these stories can set you apart from other candidates.
✨Tip Number 3
Flexibility is key! Be prepared to discuss your availability for various shifts, including nights and weekends. Highlighting your willingness to adapt to the casino's schedule can demonstrate your commitment to the role.
✨Tip Number 4
Network within the industry! Attend local gaming events or join online forums related to croupiers and dealers. Making connections can provide valuable insights and potentially lead to referrals for the position at Reading Casino.
We think you need these skills to ace Experienced Croupier/dealer With Pfl - Reading
Some tips for your application 🫡
Highlight Relevant Experience: Make sure to emphasise your experience as a croupier, particularly in dealing games like Blackjack, Roulette, and Three Card Poker. Use specific examples to showcase your skills and how they align with the job requirements.
Showcase Customer Service Skills: Since excellent customer service is crucial for this role, include examples of how you've provided outstanding service in previous positions. Highlight your ability to create a friendly yet professional atmosphere.
Demonstrate Mathematical Ability: Mention your quick mathematical skills and provide examples of how you have accurately calculated bets in past roles. This will reassure the employer of your capability in handling the financial aspects of the games.
Tailor Your Application: Customise your CV and cover letter to reflect the specific requirements mentioned in the job description. Address the need for flexibility in working hours and your Personal Functional License (PFL) to show you are a perfect fit for the position.
How to prepare for a job interview at Genting Casinos
✨Showcase Your Game Knowledge
Make sure to brush up on the rules and strategies of Blackjack, Roulette, Three Card Poker, and Ultimate Texas Holdem. Being able to discuss these games confidently will demonstrate your expertise and passion for the role.
✨Highlight Customer Service Skills
Prepare examples from your past experiences where you provided excellent customer service. This is crucial in a casino environment, so be ready to explain how you handle different customer interactions and ensure a memorable gaming experience.
✨Demonstrate Quick Mathematical Ability
Since accurate bet calculation is key, practice some quick mental maths before the interview. You might be asked to solve a few calculations on the spot, so being prepared will show your competency in this area.
✨Be Flexible and Adaptable
The job requires working various shifts, including nights and weekends. Be ready to discuss your availability and willingness to adapt to the casino's scheduling needs, as this flexibility is highly valued.
