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- Tasks: Deal exciting games like blackjack and poker while providing top-notch customer service.
- Company: Join Genting Casinos, a leading leisure business in the UK with a commitment to outstanding service.
- Benefits: Enjoy perks like a private GP helpline, gym discounts, and flexible benefits tailored to you.
- Why this job: Be part of a fun, inclusive team that values your individuality and offers career development opportunities.
- Qualifications: Must be over 18, have a Personal Functional License, and possess strong communication skills.
- Other info: Flexible shifts available, including nights and weekends, with a chance to earn tips.
The predicted salary is between 24000 - 36000 £ per year.
Job Description
JOB DESCRIPTION
Are you a skilled croupier searching for your next mission? Are you experienced in dealing blackjack, roulette, poker or baccarat?
A fantastic opportunity has arisen for an experienced croupier to join our team. You will be dealing the games within our casino, ensuring accuracy and the highest levels of customer service.
Key skills and responsibilities include:
- Friendly, yet professional with excellent customer service skills.
- Quick mathematical ability enabling accurate bet calculation.
- Knowledge of casino games and their rules.
- Strong communication skills.
- Ensuring the security of the game, cash and assets are maintained.
- Provide an enjoyable, memorable gaming experience for customers.
- Personal Functional License (PFL) required.
- Being flexible and able to work a variety of shifts including night shifts and weekends.
In return for your commitment, we offer an excellent salary, development opportunities and a wide range of employee benefits ½" read more details below.
New: What we are looking for (extension)
- Please note applicants must be over the age of 18 and have the right to work in the UK.
WHAT WE OFFER
As well as an excellent salary, we are dedicated to providing our colleagues with a vast range of benefits including:
Company funded benefits
- Private GP helpline.
- Discount portal for popular retailers, restaurants, leisure and more.
- Pension scheme.
- Life assurance.
- Employee assistance programme " A confidential helpline providing 24/7 advice and counselling whatever the issue.
- 20% discounted gym membership.
- Mental health support.
- Family-friendly and wellbeing policies.
Flexible benefits* " designed for employees to choose the best package for their personal needs.
- Health Cash Plan (level 1 is company funded).
- Critical illness cover.
- Dental insurance.
- Travel insurance.
- Health Screening.
Rewards, recognition, development, and events
- Career development opportunities.
- Genting Academy " online learning portal.
- Long service awards.
- Staff social fund.
- Annual company Christmas present.
- A range of social engagement activities such as a company-wide pub quiz, Croupier of the Year Awards, and a 5-a-side football tournament.
- Tips
*Subject to eligibility.
OUR BUSINESS
Genting Casinos is one of the UK's most popular leisure businesses and is proud to deliver outstanding service to our customers in our casinos nationwide. As part of the Genting Group, which employs 62,000 people worldwide, we are passionate about our values and providing our colleagues and customers with a fantastic experience.
As an inclusive and diverse employer, we celebrate individuality and value the contribution that each person brings to our workplace. We continue to gain an understanding of the needs and requirements of our customers, colleagues and prospects and actively embrace and accommodate these. If you require any support in relation to your interview, such as guidance, advice or any adjustments, please contact us.
AMRT1_UKCT
Experienced Croupier employer: Genting Casinos
Contact Detail:
Genting Casinos Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Experienced Croupier
✨Tip Number 1
Make sure to highlight your experience with specific games like blackjack, roulette, poker, and baccarat during the interview. This will show that you have the necessary skills and knowledge to excel in the role.
✨Tip Number 2
Demonstrate your customer service skills by sharing examples of how you've provided excellent service in previous roles. This is crucial for creating a memorable gaming experience for customers.
✨Tip Number 3
Be prepared to discuss your quick mathematical abilities. You might be asked to perform some calculations on the spot, so practice basic betting scenarios to showcase your accuracy.
✨Tip Number 4
Show your flexibility regarding shift work, especially night shifts and weekends. Mention any previous experience working varied hours to reassure them of your adaptability.
We think you need these skills to ace Experienced Croupier
Some tips for your application 🫡
Highlight Relevant Experience: Make sure to emphasize your experience as a croupier, particularly in dealing blackjack, roulette, poker, or baccarat. Use specific examples to showcase your skills and how they align with the job requirements.
Showcase Customer Service Skills: Since excellent customer service is crucial for this role, include instances where you provided outstanding service. Mention any feedback from customers or supervisors that highlights your friendly yet professional demeanor.
Demonstrate Mathematical Ability: Include details about your quick mathematical skills, especially in bet calculation. You might want to mention any relevant training or experiences that demonstrate your proficiency in this area.
Express Flexibility: The job requires flexibility in working hours, including nights and weekends. Clearly state your availability and willingness to work various shifts to show that you are a suitable candidate for the position.
How to prepare for a job interview at Genting Casinos
✨Showcase Your Game Knowledge
Make sure to demonstrate your understanding of the various casino games like blackjack, roulette, poker, and baccarat. Be prepared to discuss the rules and strategies of these games, as this will show your expertise and passion for the role.
✨Highlight Customer Service Skills
Since excellent customer service is key in this role, share specific examples from your past experiences where you provided outstanding service. This could include handling difficult situations or creating memorable experiences for customers.
✨Demonstrate Quick Mathematical Ability
As a croupier, quick and accurate calculations are essential. During the interview, you might be asked to solve some basic math problems on the spot, so practice your mental math skills beforehand to impress your interviewers.
✨Emphasize Flexibility and Teamwork
Be ready to discuss your availability for various shifts, including nights and weekends. Additionally, highlight your ability to work well within a team, as collaboration is crucial in a casino environment.
