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- Tasks: Supervise card room operations, ensuring compliance and excellent customer service.
- Company: Join a dynamic team at a leading gaming company focused on growth and employee well-being.
- Benefits: Enjoy a competitive salary, flexible benefits, and a range of health and wellness perks.
- Why this job: Be part of a fun culture with social events and career development opportunities.
- Qualifications: Must have strong communication skills and a Personal Functional License (PFL).
- Other info: Engage in tournaments and cash games while maximizing revenue.
The predicted salary is between 28800 - 43200 £ per year.
Experienced Card Room Supervisor – Reading, Are you an experienced card room supervisor looking for a new opportunity? Can you ensure that all legal and compliance requirements are adhered to during the daily operation of the card room?
We have a vacancy for a card room supervisor to join our team. You will be responsible for implementing a schedule to maximise the revenue and ensure that all the relevant gaming legislation, regulations, guidelines, and company policies are adhered to. Providing great customer service and building professional relationships.
Key skills and responsibilities include:
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Friendly, yet professional with excellent customer service skills.
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Setting and maintaining the highest standards of presentation for the card room.
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Holding a full and detailed knowledge and understanding of all relevant gaming legislation, regulations, guidelines, and company policies.
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Supervise tournaments and cash games daily or as required by the schedule.
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Implement a schedule and maximise revenue.
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Knowledge and understanding of the local poker business and competitor activity.
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Strong communication skills.
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Personal Functional License (PFL) required.
In return for your commitment, we offer an excellent salary, development opportunities and a wide range of employee benefits " read more details below., As well as an excellent salary, we are dedicated to providing our colleagues with a vast range of benefits including:
Company funded benefits
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Private GP helpline.
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Discount portal for popular retailers, restaurants, leisure and more.
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Pension scheme.
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Life assurance.
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Employee assistance programme " A confidential helpline providing 24/7 advice and counselling whatever the issue.
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20% discounted gym membership.
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Mental health support.
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Family-friendly and wellbeing policies.
Flexible benefits* " designed for employees to choose the best package for their personal needs.
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Health Cash Plan (level 1 is company funded).
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Critical illness cover.
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Dental insurance.
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Travel insurance.
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Health Screening.
Rewards, recognition, development, and events
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Career development opportunities.
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Genting Academy " online learning portal.
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Long service awards.
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Staff social fund.
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Annual company Christmas present.
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A range of social engagement activities such as a company-wide pub quiz, Croupier of the Year Awards, and a 5-a-side football tournament.
*Subject to eligibility.
Experienced Card Room Supervisor - Reading employer: Genting Casinos
Contact Detail:
Genting Casinos Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Experienced Card Room Supervisor - Reading
✨Tip Number 1
Familiarize yourself with the local poker scene and competitor activities in Reading. Understanding the market will help you demonstrate your knowledge during the interview and show that you're proactive about the role.
✨Tip Number 2
Brush up on your knowledge of gaming legislation and regulations. Being able to discuss these confidently will set you apart as a candidate who is not only experienced but also compliant with industry standards.
✨Tip Number 3
Prepare examples of how you've provided excellent customer service in previous roles. Highlighting specific instances where you've built professional relationships can showcase your interpersonal skills effectively.
✨Tip Number 4
Think about how you would implement a schedule to maximize revenue in the card room. Be ready to share your ideas and strategies during the interview to demonstrate your ability to contribute to the business's success.
We think you need these skills to ace Experienced Card Room Supervisor - Reading
Some tips for your application 🫡
Understand the Role: Make sure to thoroughly read the job description for the Experienced Card Room Supervisor position. Highlight the key responsibilities and required skills, such as customer service excellence and knowledge of gaming legislation.
Tailor Your CV: Customize your CV to reflect your experience in card room supervision. Emphasize relevant roles where you demonstrated strong communication skills, compliance with regulations, and revenue maximization strategies.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the role and the gaming industry. Mention specific experiences that align with the job requirements, such as supervising tournaments or implementing schedules.
Highlight Relevant Certifications: If you hold a Personal Functional License (PFL) or any other relevant certifications, make sure to mention them prominently in your application. This demonstrates your commitment to compliance and professionalism in the gaming sector.
How to prepare for a job interview at Genting Casinos
✨Know Your Legislation
Make sure you have a solid understanding of all relevant gaming legislation, regulations, and company policies. This knowledge will not only help you answer questions confidently but also demonstrate your commitment to compliance.
✨Showcase Customer Service Skills
Prepare examples of how you've provided excellent customer service in previous roles. Highlight your ability to build professional relationships and maintain a friendly yet professional demeanor.
✨Demonstrate Leadership Experience
Be ready to discuss your experience supervising tournaments and cash games. Share specific instances where you successfully implemented schedules to maximize revenue and how you managed your team effectively.
✨Research the Local Poker Scene
Familiarize yourself with the local poker business and competitor activity. Showing that you understand the market will set you apart and indicate that you're proactive about your role.
