At a Glance
- Tasks: Supervise card room operations, ensuring compliance and excellent customer service.
- Company: Join Genting Casinos, a leading leisure business in the UK with a global presence.
- Benefits: Enjoy great perks like private GP access, gym discounts, and flexible benefits tailored to you.
- Why this job: Be part of a vibrant team, develop your career, and engage in fun social activities.
- Qualifications: Must have strong communication skills and a Personal Functional License (PFL).
- Other info: Opportunities for career development and participation in exciting company events.
The predicted salary is between 28800 - 43200 £ per year.
JOB DESCRIPTION Are you an experienced card room supervisor looking for a new opportunity? Can you ensure that all legal and compliance requirements are adhered to during the daily operation of the card room? We have a vacancy for a card room supervisor to join our team. You will be responsible for implementing a schedule to maximise the revenue and ensure that all the relevant gaming legislation, regulations, guidelines, and company policies are adhered to. Providing great customer service and building professional relationships. Key skills and responsibilities include: Friendly, yet professional with excellent customer service skills. Setting and maintaining the highest standards of presentation for the card room. Holding a full and detailed knowledge and understanding of all relevant gaming legislation, regulations, guidelines, and company policies. Supervise tournaments and cash games daily or as required by the schedule. Implement a schedule and maximise revenue. Knowledge and understanding of the local poker business and competitor activity. Strong communication skills. Personal Functional License (PFL) required. In return for your commitment, we offer an excellent salary, development opportunities and a wide range of employee benefits ” read more details below. WHAT WE OFFER As well as an excellent salary, we a…
Experienced Card Room Supervisor employer: Genting Casinos
Contact Detail:
Genting Casinos Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Experienced Card Room Supervisor
✨Tip Number 1
Familiarize yourself with the latest gaming legislation and regulations in your area. This knowledge will not only help you stand out during the interview but also demonstrate your commitment to compliance and professionalism.
✨Tip Number 2
Network with professionals in the local poker business. Attend events or join online forums to gain insights into competitor activities and trends, which can give you an edge when discussing your understanding of the industry.
✨Tip Number 3
Prepare examples of how you've successfully implemented schedules or maximized revenue in previous roles. Being able to share specific instances will showcase your experience and problem-solving skills effectively.
✨Tip Number 4
Highlight your customer service skills by preparing to discuss how you've built professional relationships in past positions. This will align well with the company's focus on providing outstanding service to customers.
We think you need these skills to ace Experienced Card Room Supervisor
Some tips for your application 🫡
Understand the Role: Make sure to thoroughly read the job description for the Experienced Card Room Supervisor position. Highlight key responsibilities and required skills, such as customer service excellence and knowledge of gaming legislation.
Tailor Your CV: Customize your CV to reflect your experience in card room supervision. Emphasize relevant roles, achievements, and any specific knowledge of local poker business and competitor activity.
Craft a Strong Cover Letter: Write a cover letter that showcases your passion for the role and your understanding of the gaming industry. Mention how your skills align with the company's values and the importance of compliance in your previous roles.
Highlight Customer Service Skills: In both your CV and cover letter, provide examples of how you have delivered excellent customer service in past positions. This is crucial for the role and will demonstrate your fit for the company culture.
How to prepare for a job interview at Genting Casinos
✨Know Your Legislation
Make sure you have a solid understanding of all relevant gaming legislation, regulations, and company policies. This knowledge will not only help you answer questions confidently but also demonstrate your commitment to compliance.
✨Showcase Customer Service Skills
Prepare examples of how you've provided excellent customer service in the past. Highlight situations where you built professional relationships with customers, as this is crucial for the role.
✨Demonstrate Leadership Experience
Be ready to discuss your experience supervising tournaments and cash games. Share specific instances where you successfully managed a team or improved operations, showcasing your leadership skills.
✨Research the Local Poker Scene
Familiarize yourself with the local poker business and competitor activity. Being knowledgeable about the market will show that you're proactive and genuinely interested in the role.