At a Glance
- Tasks: Learn to deal popular casino games and provide an unforgettable customer experience.
- Company: Join Genting Casinos, a vibrant leader in the leisure industry.
- Benefits: Earn up to £1,000 bonus, plus health benefits and flexible perks.
- Other info: Enjoy social events, training, and a supportive team culture.
- Why this job: Kickstart your career in a fun environment with great growth opportunities.
- Qualifications: No experience needed, just a passion for customer service and a can-do attitude.
The predicted salary is between 500 - 1500 € per month.
As a Croupier, you can earn up to £1,000 bonus in your first year on top of your salary: £500 after 6 months service plus another £500 after 12 months service. It's our way of investing in you and supporting your success as you grow your career with us.
Are you looking for a brand-new career? Would you like to work in a fun, vibrant industry? We are currently looking to recruit a trainee croupier; no previous gaming experience is necessary. If you are passionate about delivering great customer service and are willing to learn, this could be the role for you. All training will be provided in an initial 6-week training school where you will learn to deal popular casino games including roulette and blackjack. Once you are trained, you will be responsible for dealing the casino games to our customers and ensuring they have an enjoyable experience.
Key skills and responsibilities include:
- Enthusiastic, bubbly personality ready to deliver outstanding customer service.
- Confident with a can-do mindset.
- An efficient team player.
- Flexible attitude to work - able to work shifts including nights and weekends to support our business.
- Good maths skills to enable correct calculation of customers' bets.
- Being flexible and able to work a variety of shifts including night shifts and weekends.
Please note applicants must be over the age of 18, have the right to work in the UK and be able to pass a DBS check (no criminal record) in order to obtain a gaming license.
In return for your commitment, we offer an excellent salary, development opportunities and a wide range of employee benefits:
- Company funded benefits
- Private GP helpline.
- Discount portal for popular retailers, restaurants, leisure and more.
- Pension scheme.
- Life assurance.
- Employee assistance programme - a confidential helpline providing 24/7 advice and counselling whatever the issue.
- 20% discounted gym membership.
- Mental health support.
- Family-friendly and wellbeing policies.
- Flexible benefits - designed for employees to choose the best package for their personal needs.
- Health Cash Plan (level 1 is company funded).
- Critical illness cover.
- Dental insurance.
- Travel insurance.
- Health Screening.
- Rewards, recognition, development, and events.
- Career development opportunities.
- Genting Academy - online learning portal.
- Long service awards.
- Staff social fund.
- Annual company Christmas present.
- A range of social engagement activities such as a company-wide pub quiz, Croupier of the Year Awards, and a 5-a-side football tournament.
Tips are subject to eligibility.
OUR BUSINESS
Genting Casinos is one of the UK's most popular leisure businesses and is proud to deliver outstanding service to our customers in our casinos nationwide. As part of the Genting Group, which employs 62,000 people worldwide, we are passionate about our values and providing our colleagues and customers with a fantastic experience. As an inclusive and diverse employer, we celebrate individuality and value the contribution that each person brings to our workplace. We continue to gain an understanding of the needs and requirements of our customers, colleagues and prospects and actively embrace and accommodate these. If you require any support in relation to your interview, such as guidance, advice or any adjustments, please contact us.
Trainee Croupier/Casino Dealer (Average Tips - 245/Month in England employer: Genting Casinos
Genting Casinos is an exceptional employer, offering a vibrant and dynamic work environment where you can thrive as a Trainee Croupier. With comprehensive training, generous bonuses, and a wide array of employee benefits including health support and career development opportunities, we are committed to investing in your success. Join us in creating memorable experiences for our customers while enjoying a supportive culture that values individuality and teamwork.
StudySmarter Expert Advice🤫
We think this is how you could land Trainee Croupier/Casino Dealer (Average Tips - 245/Month in England
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Genting Casinos. Understand their values and what makes them tick. This will help you connect with the interviewers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice makes perfect! Brush up on your customer service skills and be ready to share examples of how you've delivered great service in the past. Even if you haven't worked in a casino before, think about times when you've gone above and beyond for someone.
✨Tip Number 3
Be yourself! The role of a croupier is all about personality. Show off your bubbly side during the interview. Let them see your enthusiasm and confidence – it’s what they’re looking for!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, you’ll find all the details about the role and benefits right there. Don’t miss out on this exciting opportunity!
We think you need these skills to ace Trainee Croupier/Casino Dealer (Average Tips - 245/Month in England
Some tips for your application 🫡
Show Your Personality:We want to see the real you! Make sure your application reflects your enthusiastic and bubbly personality. This role is all about delivering great customer service, so let that shine through in your writing.
Tailor Your Application:Don’t just send a generic application. Take a moment to tailor your CV and cover letter to highlight your passion for the gaming industry and your willingness to learn. We love seeing candidates who are genuinely interested in the role!
Highlight Relevant Skills:Even if you don’t have gaming experience, focus on skills that are relevant to the role. Mention your good maths skills, team player attitude, and any customer service experience you might have. We’re looking for potential as much as experience!
Apply Through Our Website:Make it easy for us to find your application by applying directly through our website. It’s quick, straightforward, and ensures we get all the info we need to consider you for the role. Plus, we can’t wait to meet you!
How to prepare for a job interview at Genting Casinos
✨Know Your Games
Even though you don't need prior experience, it’s a good idea to familiarise yourself with popular casino games like roulette and blackjack. Watch some videos or read up on the rules and strategies. This will show your enthusiasm and willingness to learn during the interview.
✨Show Off Your Customer Service Skills
As a trainee croupier, delivering great customer service is key. Think of examples from your past experiences where you’ve gone above and beyond for customers. Be ready to share these stories to demonstrate your bubbly personality and can-do mindset.
✨Flexibility is Key
The role requires a flexible attitude towards working shifts, including nights and weekends. Be prepared to discuss your availability and how you can adapt to the demands of the job. Showing that you’re open to different schedules will make you stand out.
✨Brush Up on Your Maths Skills
Good maths skills are essential for calculating bets accurately. Before the interview, practice some basic calculations to boost your confidence. You might even want to mention your comfort level with numbers during the interview to highlight your suitability for the role.
