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- Tasks: Ensure fair play and compliance in a dynamic casino environment.
- Company: Join Genting Casinos, a leading leisure business in the UK.
- Benefits: Enjoy competitive salary, private GP helpline, and flexible benefits.
- Why this job: Be part of an exciting team and enhance customer experiences.
- Qualifications: Experience as a pit boss and a Personal Functional License required.
- Other info: Opportunities for career development and fun social activities.
The predicted salary is between 28800 - 43200 £ per year.
Are you an experienced pit boss looking for a new opportunity? Are you dedicated to ensuring the games are played fairly and accurately? We have a vacancy for a pit boss to join our team, supporting the management team to ensure full compliance with company procedures and relevant legislation. You will also be responsible for making sure the highest standards of efficiency, security, and customer care are delivered in your area.
Key skills and responsibilities include:
- Full compliance with the requirements of the Gambling Act 2005, Gambling Commission guidelines, licensing conditions and codes of practice (LCCP).
- Fully aware of all social responsibility protocols and procedures.
- Ensure all gaming activity complies with company policy and procedures.
- Provide employees with clear and concise instructions and effectively evaluate their knowledge and understanding.
- Positive and flexible approach to change management initiatives to effectively improve business performance and maintain a competitive edge.
- Coach employees to meet the organisation's expectations of productivity and goal accomplishment.
- To ensure all employees deliver exceptional levels of customer service.
- An effective team player.
- Personal Functional License (PFL) required.
- Being flexible and able to work a variety of shifts including night shifts and weekends.
In return for your commitment, we offer an excellent salary, development opportunities and a wide range of employee benefits.
WHAT WE OFFER
- Company funded benefits.
- Private GP helpline.
- Discount portal for popular retailers, restaurants, leisure and more.
- Pension scheme.
- Life assurance.
- Employee assistance programme - a confidential helpline providing 24/7 advice and counselling whatever the issue.
- 20% discounted gym membership.
- Mental health support.
- Family-friendly and wellbeing policies.
- Flexible benefits - designed for employees to choose the best package for their personal needs.
- Health Cash Plan (level 1 is company funded).
- Critical illness cover.
- Dental insurance.
- Travel insurance.
- Health Screening.
- Rewards, recognition, development, and events.
- Career development opportunities.
- Genting Academy - online learning portal.
- Long service awards.
- Staff social fund.
- Annual company Christmas present.
- A range of social engagement activities such as a company-wide pub quiz, Croupier of the Year Awards, and a 5-a-side football tournament.
As an inclusive and diverse employer, we celebrate individuality and value the contribution that each person brings to our workplace. We continue to gain an understanding of the needs and requirements of our customers, colleagues and prospects and actively embrace and accommodate these. If you require any support in relation to your interview, such as guidance, advice or any adjustments, please contact us.
Pit Boss in Edinburgh employer: Genting Casinos
Contact Detail:
Genting Casinos Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Pit Boss in Edinburgh
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry and let them know you're on the lookout for a pit boss role. You never know who might have the inside scoop on an opening!
✨Tip Number 2
Prepare for those interviews by brushing up on your knowledge of the Gambling Act 2005 and company policies. Show us you’re not just a great fit, but that you’re ready to hit the ground running!
✨Tip Number 3
Don’t forget to showcase your customer service skills! We want to see how you can ensure exceptional levels of service while maintaining compliance with all gaming activities.
✨Tip Number 4
Apply through our website! It’s the best way to get your application noticed. Plus, you’ll find all the latest opportunities right there, tailored just for you.
We think you need these skills to ace Pit Boss in Edinburgh
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your application to highlight your experience as a pit boss. Use keywords from the job description, like 'compliance' and 'customer service', to show we’re on the same page.
Showcase Your Skills: Don’t just list your skills; give us examples of how you’ve used them in past roles. Whether it’s coaching employees or ensuring compliance with gaming regulations, we want to see how you’ve made an impact.
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so avoid jargon and make sure your experience shines through without unnecessary fluff.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates about the role.
How to prepare for a job interview at Genting Casinos
✨Know Your Legislation
Make sure you brush up on the Gambling Act 2005 and the Gambling Commission guidelines. Being well-versed in these regulations will show that you take compliance seriously and understand the importance of fair play in the gaming environment.
✨Demonstrate Leadership Skills
As a pit boss, you'll need to lead by example. Prepare examples of how you've effectively coached employees or managed a team in the past. Highlight your ability to provide clear instructions and evaluate team performance to ensure everyone meets company standards.
✨Showcase Customer Service Excellence
Customer care is key in this role. Think of specific instances where you've gone above and beyond for customers. Be ready to discuss how you would ensure exceptional service levels in your area, as this will resonate well with the interviewers.
✨Be Flexible and Adaptable
The job requires a positive approach to change management. Prepare to discuss how you've adapted to changes in previous roles and how you can help your team embrace new initiatives. This will demonstrate your readiness to contribute to the business's competitive edge.
