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- Tasks: Join us as a croupier, dealing games like blackjack and roulette with flair.
- Company: Genting Casinos is a leading UK leisure business, known for exceptional customer service.
- Benefits: Enjoy perks like a private GP helpline, gym discounts, and flexible benefits tailored to you.
- Why this job: Be part of a fun, inclusive team that values your individuality and offers career growth.
- Qualifications: Must be over 18, have a Personal Functional License, and possess strong customer service skills.
- Other info: Participate in exciting events like pub quizzes and football tournaments while earning tips.
The predicted salary is between 21000 - 29000 £ per year.
Do you have the right skills and experience for this role? Read on to find out, and make your application.
Are you a skilled croupier searching for your next mission? Are you experienced in dealing blackjack, roulette, poker? A fantastic opportunity has arisen for an experienced croupier to join our team. You will be dealing the games within our casino, ensuring accuracy and the highest levels of customer service.
Key skills and responsibilities include:
- Friendly, yet professional with excellent customer service skills.
- Quick mathematical ability enabling accurate bet calculation.
- Knowledge of casino games and their rules.
- Strong communication skills.
- Ensuring the security of the game, cash and assets are maintained.
- Provide an enjoyable, memorable gaming experience for customers.
- Personal Functional License (PFL) required.
- Being flexible and able to work a variety of shifts including night shifts and weekends.
In return for your commitment, we offer an excellent salary, development opportunities and a wide range of employee benefits.
WHAT WE OFFER
As well as an excellent salary, we are dedicated to providing our colleagues with a vast range of benefits including:
- Company funded benefits
- Private GP helpline.
- Discount portal for popular retailers, restaurants, leisure and more.
- Pension scheme.
- Life assurance.
- Employee assistance programme - a confidential helpline providing 24/7 advice and counselling whatever the issue.
- 20% discounted gym membership.
- Mental health support.
- Family-friendly and wellbeing policies.
- Flexible benefits designed for employees to choose the best package for their personal needs.
- Health Cash Plan (level 1 is company funded).
- Critical illness cover.
- Dental insurance.
- Travel insurance.
- Health Screening.
- Rewards, recognition, development, and events.
- Career development opportunities.
- Genting Academy - online learning portal.
- Long service awards.
- Staff social fund.
- Annual company Christmas present.
- A range of social engagement activities such as a company-wide pub quiz, Croupier of the Year Awards, and a 5-a-side football tournament.
Tips subject to eligibility.
Genting Casinos is one of the UK's most popular leisure businesses and is proud to deliver outstanding service to our customers in our casinos nationwide. As part of the Genting Group, which employs 62,000 people worldwide, we are passionate about our values and providing our colleagues and customers with a fantastic experience.
As an inclusive and diverse employer, we celebrate individuality and value the contribution that each person brings to our workplace. We continue to gain an understanding of the needs and requirements of our customers, colleagues and prospects and actively embrace and accommodate these. If you require any support in relation to your interview, such as guidance, advice or any adjustments, please contact us.
Croupier employer: Genting Casinos
Contact Detail:
Genting Casinos Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Croupier
✨Tip Number 1
Familiarise yourself with the specific games you'll be dealing, such as blackjack, roulette, and poker. Knowing the rules inside out will not only boost your confidence but also impress the hiring team during any practical assessments.
✨Tip Number 2
Brush up on your customer service skills. As a croupier, you'll be interacting with players regularly, so demonstrating a friendly yet professional attitude can set you apart from other candidates.
✨Tip Number 3
Practice quick mental calculations to enhance your mathematical ability. Being able to accurately calculate bets and payouts on the spot is crucial in this role and will show your potential employer that you're ready for the job.
✨Tip Number 4
Be prepared to discuss your flexibility regarding shifts, including nights and weekends. Highlighting your willingness to work varied hours can demonstrate your commitment and reliability, which are key traits for a successful croupier.
We think you need these skills to ace Croupier
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of a croupier. Familiarise yourself with the games you'll be dealing, such as blackjack, roulette, and poker, and ensure you can demonstrate your knowledge in your application.
Highlight Relevant Experience: In your CV and cover letter, emphasise any previous experience as a croupier or in customer service roles. Mention specific skills like quick mathematical ability and strong communication skills that are essential for this position.
Tailor Your Application: Customise your CV and cover letter to reflect the key skills and responsibilities mentioned in the job description. Use keywords from the listing to show that you are a perfect fit for the role.
Proofread Your Documents: Before submitting your application, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Genting Casinos
✨Brush Up on Game Rules
Make sure you have a solid understanding of the rules for blackjack, roulette, and poker. Being able to explain these clearly during your interview will demonstrate your expertise and confidence in handling games.
✨Showcase Your Customer Service Skills
Prepare examples of how you've provided excellent customer service in previous roles. Highlighting your ability to create a friendly yet professional atmosphere will resonate well with the interviewers.
✨Demonstrate Quick Mathematical Skills
Practice quick calculations related to betting and payouts. You might be asked to perform some calculations on the spot, so being prepared will show that you can handle the numerical demands of the job.
✨Be Ready for Shift Flexibility Questions
Since the role requires flexibility with shifts, be prepared to discuss your availability. Showing that you are open to working nights and weekends will reflect positively on your commitment to the role.
