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- Tasks: Join us as a croupier, dealing games like blackjack and roulette with top-notch customer service.
- Company: Genting Casinos is a leading leisure business in the UK, known for outstanding customer experiences.
- Benefits: Enjoy perks like a private GP helpline, gym discounts, and flexible benefits tailored to you.
- Why this job: Be part of a fun, inclusive team with career development and exciting social events.
- Qualifications: Must be over 18, have a Personal Functional License, and be flexible with shifts.
- Other info: Join a diverse workplace that values individuality and offers support throughout your journey.
The predicted salary is between 24000 - 36000 £ per year.
Job Description
JOB DESCRIPTION
Are you a skilled croupier searching for your next mission? Are you experienced in dealing blackjack, roulette, poker or baccarat?
A fantastic opportunity has arisen for an experienced croupier to join our team. You will be dealing the games within our casino, ensuring accuracy and the highest levels of customer service.
Key skills and responsibilities include:
- Friendly, yet professional with excellent customer service skills.
- Quick mathematical ability enabling accurate bet calculation.
- Knowledge of casino games and their rules.
- Strong communication skills.
- Ensuring the security of the game, cash and assets are maintained.
- Provide an enjoyable, memorable gaming experience for customers.
- Personal Functional License (PFL) required.
- Being flexible and able to work a variety of shifts including night shifts and weekends.
In return for your commitment, we offer an excellent salary, development opportunities and a wide range of employee benefits ½" read more details below.
New: What we are looking for (extension)
- Please note applicants must be over the age of 18 and have the right to work in the UK.
WHAT WE OFFER
As well as an excellent salary, we are dedicated to providing our colleagues with a vast range of benefits including:
Company funded benefits
- Private GP helpline.
- Discount portal for popular retailers, restaurants, leisure and more.
- Pension scheme.
- Life assurance.
- Employee assistance programme " A confidential helpline providing 24/7 advice and counselling whatever the issue.
- 20% discounted gym membership.
- Mental health support.
- Family-friendly and wellbeing policies.
Flexible benefits* " designed for employees to choose the best package for their personal needs.
- Health Cash Plan (level 1 is company funded).
- Critical illness cover.
- Dental insurance.
- Travel insurance.
- Health Screening.
Rewards, recognition, development, and events
- Career development opportunities.
- Genting Academy " online learning portal.
- Long service awards.
- Staff social fund.
- Annual company Christmas present.
- A range of social engagement activities such as a company-wide pub quiz, Croupier of the Year Awards, and a 5-a-side football tournament.
- Tips
*Subject to eligibility.
OUR BUSINESS
Genting Casinos is one of the UK's most popular leisure businesses and is proud to deliver outstanding service to our customers in our casinos nationwide. As part of the Genting Group, which employs 62,000 people worldwide, we are passionate about our values and providing our colleagues and customers with a fantastic experience.
As an inclusive and diverse employer, we celebrate individuality and value the contribution that each person brings to our workplace. We continue to gain an understanding of the needs and requirements of our customers, colleagues and prospects and actively embrace and accommodate these. If you require any support in relation to your interview, such as guidance, advice or any adjustments, please contact us.
AMRT1_UKCT
Croupier employer: Genting Casinos
Contact Detail:
Genting Casinos Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Croupier
✨Tip Number 1
Make sure to brush up on your knowledge of casino games, especially blackjack, roulette, poker, and baccarat. Being able to demonstrate your expertise during the interview will show that you're not just a skilled croupier but also passionate about the games.
✨Tip Number 2
Highlight your customer service skills in conversations with us. Share specific examples of how you've created enjoyable experiences for players in the past, as this is crucial for the role.
✨Tip Number 3
Be prepared to discuss your flexibility regarding shifts. Since the job requires working nights and weekends, showing that you are adaptable and willing to meet these demands can set you apart from other candidates.
✨Tip Number 4
Familiarize yourself with our company culture and values. Understanding what Genting Casinos stands for will help you align your answers with our expectations and demonstrate that you would be a great fit for our team.
We think you need these skills to ace Croupier
Some tips for your application 🫡
Highlight Relevant Experience: Make sure to emphasize your experience as a croupier, particularly in dealing games like blackjack, roulette, poker, or baccarat. Mention any specific achievements or situations where you provided excellent customer service.
Showcase Your Skills: Clearly outline your quick mathematical abilities and strong communication skills. Provide examples of how you've used these skills in previous roles to enhance the gaming experience for customers.
Include Your Personal Functional License (PFL): Since a Personal Functional License is required for this position, ensure that you mention it in your application. If you have any additional certifications related to casino operations, include those as well.
Express Flexibility: Indicate your willingness to work various shifts, including nights and weekends. This shows that you are adaptable and ready to meet the demands of the role.
How to prepare for a job interview at Genting Casinos
✨Showcase Your Customer Service Skills
As a croupier, excellent customer service is key. Be prepared to share examples of how you've provided outstanding service in previous roles. Highlight your ability to remain friendly yet professional, even in high-pressure situations.
✨Demonstrate Your Game Knowledge
Make sure you are well-versed in the rules and nuances of the games you'll be dealing, such as blackjack, roulette, poker, and baccarat. During the interview, confidently discuss your experience with these games and any strategies you employ to ensure a smooth gaming experience.
✨Highlight Your Mathematical Skills
Quick and accurate bet calculation is crucial for a croupier. Be ready to demonstrate your mathematical abilities, perhaps through a quick mental math exercise or by discussing how you've handled complex betting scenarios in the past.
✨Prepare for Shift Flexibility Questions
Since the role requires flexibility with shifts, including nights and weekends, be honest about your availability. Show that you understand the demands of the job and are willing to accommodate the schedule to meet the needs of the casino.
