Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Ensure fair play and compliance in gaming while leading a dynamic team.
- Company: Join Genting Casinos, a top leisure business in the UK.
- Benefits: Enjoy competitive salary, private GP helpline, and flexible benefits.
- Why this job: Make a real impact in a fun environment with exciting career growth.
- Qualifications: Experience as a pit boss and strong leadership skills required.
- Other info: Participate in social events and enjoy a supportive workplace culture.
The predicted salary is between 28800 - 43200 £ per year.
Are you an experienced pit boss looking for a new opportunity? Are you dedicated to ensuring the games are played fairly and accurately? We have a vacancy for a pit boss to join our team, supporting the management team to ensure full compliance with company procedures and relevant legislation. You will also be responsible for making sure the highest standards of efficiency, security, and customer care are delivered in your area.
Key skills and responsibilities include:
- Full compliance with the requirements of the Gambling Act 2005, Gambling Commission guidelines, licensing conditions and codes of practice (LCCP).
- Fully aware of all social responsibility protocols and procedures.
- Ensure all gaming activity complies with company policy and procedures.
- Provide employees with clear and concise instructions and effectively evaluate their knowledge and understanding.
- Positive and flexible approach to change management initiatives to effectively improve business performance and maintain a competitive edge.
- Coach employees to meet the organisation's expectations of productivity and goal accomplishment.
- Ensure all employees deliver exceptional levels of customer service.
- An effective team player.
- Personal Functional License (PFL) required.
- Being flexible and able to work a variety of shifts including night shifts and weekends.
In return for your commitment, we offer an excellent salary, development opportunities, and a wide range of employee benefits.
WHAT WE OFFER
- Company funded benefits.
- Private GP helpline.
- Discount portal for popular retailers, restaurants, leisure and more.
- Pension scheme.
- Life assurance.
- Employee assistance programme - A confidential helpline providing 24/7 advice and counselling whatever the issue.
- 20% discounted gym membership.
- Mental health support.
- Family-friendly and wellbeing policies.
- Flexible benefits - designed for employees to choose the best package for their personal needs.
- Health Cash Plan (level 1 is company funded).
- Critical illness cover.
- Dental insurance.
- Travel insurance.
- Health Screening.
- Rewards, recognition, development, and events.
- Career development opportunities.
- Genting Academy - online learning portal.
- Long service awards.
- Staff social fund.
- Annual company Christmas present.
- A range of social engagement activities such as a company-wide pub quiz, Croupier of the Year Awards, and a 5-a-side football tournament.
- Tips: £4,000 annual gaming bonus paid quarterly once probation is completed, subject to terms & conditions.
OUR BUSINESS
Genting Casinos is one of the UK's most popular leisure businesses and is proud to deliver outstanding service to our customers in our casinos nationwide. As part of the Genting Group, which employs 62,000 people worldwide, we are passionate about our values and providing our colleagues and customers with a fantastic experience.
As an inclusive and diverse employer, we celebrate individuality and value the contribution that each person brings to our workplace. We continue to gain an understanding of the needs and requirements of our customers, colleagues and prospects and actively embrace and accommodate these. If you require any support in relation to your interview, such as guidance, advice or any adjustments, please contact us.
Pit Boss in City of London employer: Genting Casinos
Contact Detail:
Genting Casinos Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Pit Boss in City of London
✨Tip Number 1
Network like a pro! Reach out to your connections in the gaming industry and let them know you're on the lookout for a pit boss role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews by brushing up on your knowledge of the Gambling Act 2005 and company policies. Show us that you’re not just a great fit for the role, but that you’re also passionate about compliance and customer care.
✨Tip Number 3
When you get that interview, don’t just talk about your experience—share specific examples of how you've ensured fair play and exceptional customer service in the past. We love hearing about real-life situations!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows us you’re genuinely interested in joining our team at Genting Casinos.
We think you need these skills to ace Pit Boss in City of London
Some tips for your application 🫡
Show Your Experience: When applying for the Pit Boss position, make sure to highlight your previous experience in gaming and compliance. We want to see how you've ensured fair play and adhered to regulations in your past roles.
Be Clear and Concise: Your written application should be straightforward and to the point. Use clear language to describe your skills and experiences, as this will help us quickly understand why you're a great fit for the role.
Tailor Your Application: Take the time to customise your application to match the job description. Mention specific skills like customer service and team management that align with what we’re looking for in a Pit Boss.
Apply Through Our Website: We encourage you to submit your application through our website. It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Genting Casinos
✨Know Your Legislation
Familiarise yourself with the Gambling Act 2005 and the Gambling Commission guidelines. Being able to discuss these regulations confidently will show that you understand the legal framework of the role and are committed to compliance.
✨Demonstrate Customer Care
Prepare examples of how you've delivered exceptional customer service in previous roles. Highlighting your ability to handle difficult situations with a positive approach will resonate well with the interviewers.
✨Showcase Your Coaching Skills
Think of specific instances where you've coached or trained team members. Be ready to explain how you provided clear instructions and evaluated their understanding, as this is crucial for a pit boss.
✨Flexibility is Key
Be prepared to discuss your availability for various shifts, including nights and weekends. Showing that you're adaptable and willing to meet the demands of the role will make you a more attractive candidate.
