At a Glance
- Tasks: Deal exciting casino games like blackjack, roulette, and poker while providing top-notch customer service.
- Company: Join Genting Casinos, a leading leisure business in the UK with a vibrant team culture.
- Benefits: Enjoy competitive salary, private GP helpline, gym discounts, and flexible benefits tailored to you.
- Why this job: Be part of a fun environment where you can make memorable experiences for customers every day.
- Qualifications: Must be over 18 with experience in dealing casino games and excellent communication skills.
- Other info: Flexible shifts, career development opportunities, and engaging social activities await you!
The predicted salary is between 24000 - 36000 £ per year.
Are you a skilled croupier searching for your next mission? Are you experienced in dealing blackjack, roulette, poker or baccarat?
A fantastic opportunity has arisen for an experienced croupier to join our team full time. You will be dealing the games within our casino, ensuring accuracy and the highest levels of customer service.
Key skills and responsibilities include:
- Friendly, yet professional with excellent customer service skills.
- Quick mathematical ability enabling accurate bet calculation.
- Knowledge of casino games and their rules.
- Strong communication skills.
- Ensuring the security of the game, cash and assets are maintained.
- Provide an enjoyable, memorable gaming experience for customers.
- Personal Functional License (PFL) required.
- Being flexible and able to work a variety of shifts including night shifts and weekends.
In return for your commitment, we offer an excellent salary, development opportunities and a wide range of employee benefits.
WHAT WE OFFER
- Company funded benefits
- Private GP helpline.
- Discount portal for popular retailers, restaurants, leisure and more.
- Pension scheme.
- Life assurance.
- Employee assistance programme - A confidential helpline providing 24/7 advice and counselling whatever the issue.
- 20% discounted gym membership.
- Mental health support.
- Family-friendly and wellbeing policies.
- Flexible benefits - designed for employees to choose the best package for their personal needs.
- Health Cash Plan (level 1 is company funded).
- Critical illness cover.
- Dental insurance.
- Travel insurance.
- Health Screening.
- Rewards, recognition, development, and events.
- Career development opportunities.
- Genting Academy - online learning portal.
- Long service awards.
- Staff social fund.
- Annual company Christmas present.
- A range of social engagement activities such as a company-wide pub quiz, Croupier of the Year Awards, and a 5-a-side football tournament.
Tips - Subject to eligibility.
Genting Casinos is one of the UK's most popular leisure businesses and is proud to deliver outstanding service to our customers in our casinos nationwide. As part of the Genting Group, which employs 62,000 people worldwide, we are passionate about our values and providing our colleagues and customers with a fantastic experience.
As an inclusive and diverse employer, we celebrate individuality and value the contribution that each person brings to our workplace. We continue to gain an understanding of the needs and requirements of our customers, colleagues and prospects and actively embrace and accommodate these. If you require any support in relation to your interview, such as guidance, advice or any adjustments, please contact us.
Experienced Croupier - Full Time in Chelmsford employer: Genting Casinos
Contact Detail:
Genting Casinos Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Experienced Croupier - Full Time in Chelmsford
✨Tip Number 1
Get to know the casino environment! Spend some time in the venue before your interview. Familiarise yourself with the layout, the games on offer, and the vibe of the place. This will help you feel more comfortable and show your genuine interest.
✨Tip Number 2
Brush up on your game knowledge! Make sure you're well-versed in the rules of blackjack, roulette, poker, and baccarat. Being able to discuss these confidently during your interview will definitely impress the hiring team.
✨Tip Number 3
Show off your customer service skills! Think of examples from your past experiences where you provided excellent service or handled tricky situations. This is key for a croupier role, so be ready to share those stories.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, you’ll find all the details about the role and benefits right there. Don’t miss out on this fantastic opportunity!
We think you need these skills to ace Experienced Croupier - Full Time in Chelmsford
Some tips for your application 🫡
Show Off Your Skills: Make sure to highlight your experience with games like blackjack, roulette, and poker. We want to see your skills shine through in your application, so don’t hold back!
Customer Service is Key: Since providing an enjoyable gaming experience is crucial, share examples of how you've delivered excellent customer service in the past. We love a friendly yet professional vibe!
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make sure your qualifications and experiences are easy to read and understand.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this fantastic opportunity!
How to prepare for a job interview at Genting Casinos
✨Know Your Games Inside Out
Make sure you brush up on the rules and strategies of blackjack, roulette, poker, and baccarat. Being able to discuss these games confidently will show your expertise and passion for the role.
✨Show Off Your Customer Service Skills
Prepare examples of how you've provided excellent customer service in the past. Think about situations where you turned a negative experience into a positive one, as this will highlight your ability to create memorable gaming experiences.
✨Practice Quick Maths
Since quick mathematical ability is key for this role, practice calculating bets and payouts quickly. You could even set up mock games with friends to simulate the environment and improve your speed and accuracy.
✨Be Ready for Shift Flexibility
Understand that working in a casino often means irregular hours. Be prepared to discuss your availability and willingness to work nights and weekends, as this shows your commitment to the job and the team.