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- Tasks: Join us as a Cashier, providing top-notch customer service and managing cash desk operations.
- Company: Genting is a leading brand in leisure, casino, and hospitality, dedicated to employee growth.
- Benefits: Enjoy flexible benefits, discounts, free parking, and a supportive work environment.
- Why this job: Be part of a fun team that values personality, offers career progression, and hosts engaging events.
- Qualifications: We seek enthusiastic individuals with excellent customer service skills and a positive attitude.
- Other info: Flexible hours available in our 24-hour business; uniform provided.
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We are looking for
An enthusiastic and dynamic individual who can be fully flexible.
Key duties and competencies include:
- Excellent customer service skills
- Acknowledgement and understanding of customers’ needs
- Be an effective team player
- Ensure that the level of customer care, cash desk services, and security are delivered to the highest standard possible
- Operate the cash desk efficiently in compliance with company rules and procedures, prioritising work to meet deadlines
- Explain fully the rules of games and other club facilities to customers
What is a Genting Employee?
At Genting, it’s important that we find and keep the best people for the job. While skills and experience are vital, it’s equally important that our team members behave in accordance with our values.
Genting recruits high-calibre, outgoing candidates from diverse backgrounds who are excited about our brands and eager to grow with us in the leisure, casino, and hospitality sectors.
If you feel you meet the following criteria, we would like to hear from you!
- Are enthusiastic about working for Genting and believe in our values
- Demonstrate a positive, can-do attitude
- Have outstanding customer service skills
- Are friendly, helpful, and supportive to all team members
- Take pride in their appearance
- Reliable and hardworking
- Flexible to work within our 24-hour business
- Bring personality and fun to the workplace
What we can offer:
- Online Discount portal
- A range of flexible benefits such as extra holiday purchase, dental insurance, company-funded Health Cash Plan, critical illness cover, and travel insurance
- Life Cover
- Discounts across Resorts World Birmingham and the NEC Campus
- Discounts across the wider Genting UK brand
- Discounted on-site gym membership
- Discounted bus and rail passes with National Express
- Pension
- Uniform provided
- Employee Assistance Programme
- Free on-site parking
- Staff discounts at various Genting venues
We host company-funded engagement events and offer rewards like Lifestyle Vouchers, long service awards, team incentives, and social funds. Employees also benefit from the online learning portal Genting Academy for career progression.
*Subject to eligibility
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Cashier - 40 hours per week employer: Genting Casinos
Contact Detail:
Genting Casinos Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Cashier - 40 hours per week
✨Tip Number 1
Show your enthusiasm for the role during any interactions. Whether it's in a phone call or an interview, express your excitement about working for Genting and how you align with their values. This can set you apart from other candidates.
✨Tip Number 2
Prepare to demonstrate your customer service skills in real-time scenarios. Think of examples from your past experiences where you provided excellent service or resolved customer issues effectively, as this is crucial for the Cashier position.
✨Tip Number 3
Familiarise yourself with the gaming and hospitality industry. Understanding the basics of casino operations and customer expectations can help you engage more confidently during discussions about the role.
✨Tip Number 4
Be ready to showcase your flexibility and teamwork skills. Since the role requires working within a 24-hour business, think of ways you've adapted to changing schedules or collaborated effectively with team members in previous jobs.
We think you need these skills to ace Cashier - 40 hours per week
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key duties and competencies required for the Cashier position. Highlight your customer service skills and flexibility in your application.
Tailor Your CV: Make sure your CV reflects your relevant experience and skills that align with Genting's values. Emphasise your ability to work as part of a team and your commitment to providing excellent customer service.
Craft a Strong Cover Letter: Write a cover letter that showcases your enthusiasm for working at Genting. Mention specific examples of how you have demonstrated a positive attitude and outstanding customer service in previous roles.
Proofread Your Application: Before submitting, double-check your application for any spelling or grammatical errors. A well-presented application reflects your attention to detail and professionalism.
How to prepare for a job interview at Genting Casinos
✨Show Your Enthusiasm
Genting is looking for candidates who are genuinely excited about working with them. Make sure to express your enthusiasm for the role and the company during the interview. Share why you want to be part of their team and how their values resonate with you.
✨Demonstrate Customer Service Skills
Since excellent customer service is a key requirement, prepare examples from your past experiences where you provided outstanding service. Be ready to discuss how you acknowledged and understood customers' needs, and how you handled any challenging situations.
✨Highlight Teamwork Experience
Being an effective team player is crucial for this role. Think of instances where you collaborated successfully with others. Discuss how you supported your teammates and contributed to a positive work environment, as Genting values friendly and helpful individuals.
✨Understand the Role and Responsibilities
Familiarise yourself with the specific duties of a cashier at Genting. Be prepared to discuss how you would operate the cash desk efficiently, comply with company rules, and explain the rules of games and facilities to customers. This shows that you are serious about the position and understand what it entails.
