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- Tasks: Lead the card room, ensuring compliance and delivering top-notch customer service.
- Company: Join Genting Casinos, a leading leisure business in the UK with a commitment to outstanding service.
- Benefits: Enjoy perks like a private GP helpline, gym discounts, and flexible benefits tailored to you.
- Why this job: Be part of a vibrant team, develop your skills, and engage in fun social activities.
- Qualifications: Experience in card room supervision and a Personal Functional License (PFL) are required.
- Other info: Opportunities for career development and a supportive, inclusive workplace culture.
The predicted salary is between 21000 - 30000 £ per year.
Card Room Supervisor – Stockport Card Room Supervisor – Genting Casino Stockport Send to a Friend Apply Now Salary: 25,200 Brand: Genting Casinos Published: 13 Dec 2024 Location: Genting Casino Stockport Department: Gaming Staff Closing Date: 23/01/2025 JOB DESCRIPTION Are you an experienced card room supervisor looking for a new opportunity? Can you ensure that all legal and compliance requirements are adhered to during the daily operation of the card room? We have a vacancy for a card room supervisor to join our team. You will be responsible for implementing a schedule to maximise the revenue and ensure that all the relevant gaming legislation, regulations, guidelines, and company policies are adhered to. Providing great customer service and building professional relationships. Key skills and responsibilities include: Friendly, yet professional with excellent customer service skills. Setting and maintaining the highest standards of presentation for the card room. Holding a full and detailed knowledge and understanding of all relevant gaming legislation, regulations, guidelines, and company policies. Supervise tournaments and cash games daily or as required by the schedule. Implement a schedule and maximise revenue. Knowledge and understanding of the local poker business and competitor activity. Strong communication skills. Personal Functional License (PFL) required. In return for your commitment, we offer an excellent salary, development opportunities and a wide range of employee benefits — read more details below. WHAT WE OFFER As well as an excellent salary, we are dedicated to providing our colleagues with a vast range of benefits including: Company funded benefits Private GP helpline. Discount portal for popular retailers, restaurants, leisure and more. Pension scheme. Life assurance. Employee assistance programme ” A confidential helpline providing 24/7 advice and counselling whatever the issue. 20% discounted gym membership. Mental health support. Family-friendly and wellbeing policies. Flexible benefits* ” designed for employees to choose the best package for their personal needs. Health Cash Plan (level 1 is company funded). Critical illness cover. Dental insurance. Travel insurance. Health Screening. Rewards, recognition, development, and events Career development opportunities. Genting Academy ” online learning portal. Long service awards. Staff social fund. Annual company Christmas present. A range of social engagement activities such as a company-wide pub quiz, Croupier of the Year Awards, and a 5-a-side football tournament. *Subject to eligibility. OUR BUSINESS Genting Casinos is one of the UK’s most popular leisure businesses and is proud to deliver outstanding service to our customers in our casinos nationwide. As part of the Genting Group, which employs 62,000 people worldwide, we are passionate about our values and providing our colleagues and customers with a fantastic experience. As an inclusive and diverse employer, we celebrate individuality and value the contribution that each person brings to our workplace. We continue to gain an understanding of the needs and requirements of our customers, colleagues and prospects and actively embrace and accommodate these. If you require any support in relation to your interview, such as guidance, advice or any adjustments, please contact us. if (USER_ACCESS_STRING != ‘#super#’) { document.getElementById(‘superuser’).style.display = ‘none’ }
Card Room Supervisor - Stockport employer: Genting Casinos
Contact Detail:
Genting Casinos Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Card Room Supervisor - Stockport
✨Tip Number 1
Familiarize yourself with the local poker scene and competitor activities in Stockport. Understanding the market will help you demonstrate your knowledge during the interview and show that you're proactive about the role.
✨Tip Number 2
Brush up on your knowledge of gaming legislation and compliance requirements. Being able to discuss these topics confidently will set you apart as a candidate who takes the responsibilities of the role seriously.
✨Tip Number 3
Prepare examples of how you've provided excellent customer service in previous roles. Highlighting specific instances where you've built professional relationships can showcase your interpersonal skills effectively.
✨Tip Number 4
Think about how you would implement a schedule to maximize revenue in the card room. Having a clear strategy or ideas ready to discuss can demonstrate your initiative and understanding of the business side of the role.
We think you need these skills to ace Card Room Supervisor - Stockport
Some tips for your application 🫡
Understand the Role: Make sure you fully understand the responsibilities of a Card Room Supervisor. Highlight your experience in managing card rooms, ensuring compliance with gaming legislation, and providing excellent customer service.
Tailor Your CV: Customize your CV to reflect your relevant experience and skills that match the job description. Emphasize your knowledge of gaming regulations, customer service excellence, and supervisory experience.
Craft a Strong Cover Letter: Write a compelling cover letter that showcases your passion for the role and the gaming industry. Mention specific examples of how you've successfully managed teams or improved customer experiences in previous positions.
Highlight Relevant Skills: In your application, make sure to highlight key skills such as strong communication, leadership, and an understanding of local poker business dynamics. These are crucial for the Card Room Supervisor position.
How to prepare for a job interview at Genting Casinos
✨Know Your Gaming Legislation
Make sure you have a solid understanding of all relevant gaming legislation, regulations, and company policies. This knowledge will not only help you answer questions confidently but also demonstrate your commitment to compliance.
✨Showcase Your Customer Service Skills
Prepare examples of how you've provided excellent customer service in the past. Highlight situations where you built professional relationships with customers, as this is crucial for the role.
✨Demonstrate Leadership Experience
Be ready to discuss your experience supervising tournaments and cash games. Share specific instances where you successfully managed a team or improved operations, showcasing your leadership skills.
✨Research the Local Poker Scene
Familiarize yourself with the local poker business and competitor activity. Being knowledgeable about the market will show your enthusiasm for the role and your ability to maximize revenue effectively.
