At a Glance
- Tasks: Supervise card room operations, ensuring compliance and delivering excellent customer service.
- Company: Join Genting Casinos, a leading leisure business in the UK.
- Benefits: Competitive salary, private GP helpline, gym discounts, and mental health support.
- Other info: Enjoy social activities, development opportunities, and a supportive workplace culture.
- Why this job: Be part of a dynamic team and enhance your career in a fun environment.
- Qualifications: Experience in card room supervision and knowledge of gaming regulations required.
The predicted salary is between 31500 - 38500 £ per year.
Are you an experienced card room supervisor looking for a new opportunity?
Can you ensure that all legal and compliance requirements are adhered to during the daily operation of the card room?
We have a vacancy for a card room supervisor to join our team.
You will be responsible for implementing a schedule to maximise the revenue and ensure that all the relevant gaming legislation, regulations, guidelines, and company policies are adhered to.
Providing great customer service and building professional relationships.
Key skills and responsibilities include
- Friendly, yet professional with excellent customer service skills.
- Setting and maintaining the highest standards of presentation for the card room.
- Holding a full and detailed knowledge and understanding of all relevant gaming legislation, regulations, guidelines, and company policies.
- Supervise tournaments and cash games daily or as required by the schedule.
- Implement a schedule and maximise revenue.
- Knowledge and understanding of the local poker business and competitor activity.
- Personal Functional License (PFL) required.
In return for your commitment, we offer an excellent salary, development opportunities and a wide range of employee benefits - read more details below.
WHAT WE OFFER
- Starting salary - £27917 per annum plus tips
- We are dedicated to providing our colleagues with a vast range of benefits including:
- Company funded benefits
- Private GP helpline.
- Discount portal for popular retailers, restaurants, leisure and more.
- Life assurance.
- Employee assistance programme " A confidential helpline providing 24/7 advice and counselling whatever the issue.
- 20% discounted gym membership.
- Mental health support.
- Family-friendly and wellbeing policies.
Flexible benefits* " designed for employees to choose the best package for their personal needs.
- Health Cash Plan (level 1 is company funded).
- Critical illness cover.
- Travel insurance.
- Health Screening.
- Rewards, recognition, development, and events
- Genting Academy " online learning portal.
- Long service awards.
- Staff social fund.
- Annual company Christmas present.
- A range of social engagement activities such as a company-wide pub quiz, Croupier of the Year Awards, and a 5-a-side football tournament.
*Subject to eligibility.
OUR BUSINESS
Genting Casinos is one of the UK’s most popular leisure businesses and is proud to deliver outstanding service to our customers in our casinos nationwide.
As part of the Genting Group, which employs 62,000 people worldwide, we are passionate about our values and providing our colleagues and customers with a fantastic experience.
As an inclusive and diverse employer, we celebrate individuality and value the contribution that each person brings to our workplace.
We continue to gain an understanding of the needs and requirements of our customers, colleagues and prospects and actively embrace and accommodate these.
If you require any support in relation to your interview, such as guidance, advice or any adjustments, please contact us.
- Expected Salary (this is not sent to the employer)
- Postcode
(optional) I am a diversity candidate.
I am BAME or from a disadvantaged background or over 55 years old or Non-Binary or Disabled or Non-Heterosexual etc.
* We do not send this information with job applications.
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Card Room Supervisor employer: Genting Casinos
Join our dynamic team as a Business Development Manager, where you'll thrive in a supportive work culture that prioritises collaboration and innovation. We offer competitive benefits, ample opportunities for professional growth, and a vibrant location that fosters creativity and engagement, making it an ideal place for those seeking meaningful and rewarding employment.
