At a Glance
- Tasks: Drive business growth by building relationships and enhancing customer engagement.
- Company: Join a thriving team in a dynamic and fast-paced environment.
- Benefits: Full-time position with competitive salary and opportunities for career advancement.
- Other info: Collaborative culture with a focus on professional growth and team success.
- Why this job: Make a real impact by shaping customer experiences and driving strategic initiatives.
- Qualifications: Strong leadership skills and experience in business development or customer engagement.
The predicted salary is between 40000 - 50000 £ per year.
We have a vacancy for a Business Development Manager to join our thriving team on a full time basis, working 40 hours per week, as necessary to meet business demands. The Business Development Manager is responsible for delivering the day-to-day activity that underpins business development objectives. Working under the direction and guidance of the General Manager, this role is hands-on, player-facing, and operationally focused — building and nurturing relationships with high-value new and regular players, driving acquisition and retention activity, and ensuring every customer interaction reflects the highest standards of service and engagement. The Business Development Manager turns strategy into action, consistently delivering against targets set by the General Manager while feeding back insight.
Key skills and responsibilities include:
- Collaborates with Marketing Executives (where applicable), Deputy General Manager, and General Manager to shape customer engagement activity and drive strategic initiatives.
- Sets standards for handling high-value player customer feedback and complaints, ensuring the team delivers swift and professional resolutions.
- Provides direction and leadership to the Business Development team (where applicable) or across the Casino floor, setting standards, priorities, and driving engagement across all departments.
Business Development Manager - 1 x Fulltime Position employer: Genting Casinos
Join our dynamic team as a Business Development Manager, where you will thrive in a supportive and collaborative work culture that prioritises employee growth and development. Located in a vibrant area, we offer competitive benefits, including flexible working hours and opportunities for professional advancement, ensuring that every team member feels valued and empowered to make a meaningful impact in the business. With a focus on high standards of service and engagement, you will play a crucial role in shaping customer experiences and driving our success.
