At a Glance
- Tasks: Learn to deal popular casino games and provide an amazing customer experience.
- Company: Join Genting Casinos, a leading name in the UK leisure industry.
- Benefits: Earn up to £1,000 bonus, flexible benefits, and health support.
- Other info: Enjoy social events, training, and a supportive team culture.
- Why this job: Kickstart your career in a fun, vibrant environment with great growth opportunities.
- Qualifications: No experience needed, just a passion for customer service and a can-do attitude.
The predicted salary is between 20000 - 25000 £ per year.
As a Croupier, you can earn up to £1,000 bonus in your first year on top of your salary! £500 after 6 months service plus another £500 after 12 months service. It’s our way of investing in you and supporting your success as you grow your career with us.
Are you looking for a brand-new career? Would you like to work in a fun, vibrant industry? We are currently looking to recruit a trainee croupier, no previous gaming experience is necessary, if you are passionate about delivering great customer service and are willing to learn this could be the role for you. All training will be provided in an initial 6-week training school where you will learn to deal popular casino games including roulette and blackjack. Once you are trained, you will be responsible for dealing the casino games to our customers and ensuring they have an enjoyable experience.
Responsibilities
- Enthusiastic, bubbly personality ready to deliver outstanding customer service.
- Confident with a can-do mindset.
- An efficient team player.
- Flexible attitude to work - able to work shifts including nights and weekends to support our business.
- Good maths skills to enable correct calculation of customers’ bets.
- Being flexible and able to work a variety of shifts including night shifts and weekends.
Please note applicants must be over the age of 18, have the right to work in the UK and be able to pass a DBS check (no criminal record) in order to obtain a gaming license.
In return for your commitment, we offer an excellent salary, development opportunities and a wide range of employee benefits:
- Company funded benefits
- Private GP helpline.
- Discount portal for popular retailers, restaurants, leisure and more.
- Life assurance.
- Employee assistance programme: A confidential helpline providing 24/7 advice and counselling whatever the issue.
- 20% discounted gym membership.
- Mental health support.
- Family-friendly and wellbeing policies.
- Flexible benefits designed for employees to choose the best package for their personal needs.
- Health Cash Plan (level 1 is company funded).
- Critical illness cover.
- Travel insurance.
- Health Screening.
- Rewards, recognition, development, and events.
- Genting Academy online learning portal.
- Long service awards.
- Staff social fund.
- Annual company Christmas present.
- A range of social engagement activities such as a company-wide pub quiz, Croupier of the Year Awards, and a 5-a-side football tournament.
Genting Casinos is one of the UK’s most popular leisure businesses and is proud to deliver outstanding service to our customers in our casinos nationwide. As part of the Genting Group, which employs 62,000 people worldwide, we are passionate about our values and providing our colleagues and customers with a fantastic experience.
As an inclusive and diverse employer, we celebrate individuality and value the contribution that each person brings to our workplace. We continue to gain an understanding of the needs and requirements of our customers, colleagues and prospects and actively embrace and accommodate these. If you require any support in relation to your interview, such as guidance, advice or any adjustments, please contact us.
Trainee Croupier/Dealer in Bournemouth employer: Genting Casinos
Genting Casinos is an excellent employer, offering a vibrant and dynamic work environment where you can thrive as a Trainee Croupier. With comprehensive training provided, generous bonuses, and a wide range of employee benefits including mental health support and flexible working options, we are committed to your personal and professional growth. Join us in a fun industry that values diversity and celebrates individuality, ensuring every team member feels valued and supported.
StudySmarter Expert Advice🤫
We think this is how you could land Trainee Croupier/Dealer in Bournemouth
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Genting Casinos. Understand their values and what makes them tick. This will help you connect with the interviewers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your customer service skills! Since this role is all about delivering great experiences, think of examples from your past where you've gone above and beyond for someone. Be ready to share these stories during your interview to showcase your bubbly personality.
✨Tip Number 3
Be flexible and open-minded! The job requires working shifts, including nights and weekends. Make sure to express your willingness to adapt to different schedules. This shows that you're committed and ready to jump into the fun, vibrant environment of the casino.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it gives you a chance to explore more about the company and the benefits we offer. Don’t miss out on that £1,000 bonus in your first year!
We think you need these skills to ace Trainee Croupier/Dealer in Bournemouth
Some tips for your application 🫡
Show Your Personality:We want to see the real you! Let your enthusiasm and bubbly personality shine through in your application. This role is all about delivering great customer service, so don’t be shy about sharing your passion for helping others.
Tailor Your Application:Make sure to customise your application to highlight how your skills match what we’re looking for. Mention any relevant experiences, even if they’re not directly related to gaming, that showcase your customer service skills and can-do attitude.
Be Clear and Concise:Keep your application straightforward and to the point. We appreciate clarity, so make sure your writing is easy to read and free of jargon. This will help us understand your qualifications and enthusiasm quickly!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way to ensure your application gets to us directly. Plus, you’ll find all the details you need about the role and our company there.
How to prepare for a job interview at Genting Casinos
✨Know Your Games
Even though you don't need prior gaming experience, it’s a good idea to familiarise yourself with popular casino games like roulette and blackjack. Watch some videos or read up on the rules and strategies. This will show your enthusiasm and willingness to learn during the interview.
✨Show Off Your Customer Service Skills
As a trainee croupier, delivering great customer service is key. Think of examples from your past experiences where you’ve gone above and beyond for customers. Be ready to share these stories to demonstrate your bubbly personality and can-do mindset.
✨Flexibility is Key
The role requires a flexible attitude towards working shifts, including nights and weekends. Be prepared to discuss your availability and how you can adapt to the demands of the job. Showing that you’re open to different working hours will make you a more attractive candidate.
✨Brush Up on Your Maths Skills
Good maths skills are essential for calculating bets accurately. Before the interview, practice some basic calculations to boost your confidence. You might even want to mention your comfort level with numbers during the interview to highlight your suitability for the role.
