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- Tasks: Deal exciting casino games like blackjack and roulette while providing top-notch customer service.
- Company: Join Genting Casinos, a leading leisure business in the UK with a vibrant culture.
- Benefits: Enjoy competitive salary, flexible benefits, and a range of employee perks including gym discounts.
- Why this job: Be part of a fun team and create memorable experiences for customers every day.
- Qualifications: Must be over 18 with experience in dealing casino games and excellent communication skills.
- Other info: Flexible shifts available, including nights and weekends, with great career development opportunities.
The predicted salary is between 24000 - 36000 £ per year.
Are you a skilled croupier searching for your next mission? Are you experienced in dealing blackjack, roulette, poker or baccarat? A fantastic opportunity has arisen for an experienced croupier to join our team. You will be dealing the games within our casino, ensuring accuracy and the highest levels of customer service.
Key skills and responsibilities include:
- Friendly, yet professional with excellent customer service skills.
- Quick mathematical ability enabling accurate bet calculation.
- Knowledge of casino games and their rules.
- Strong communication skills.
- Ensuring the security of the game, cash and assets are maintained.
- Provide an enjoyable, memorable gaming experience for customers.
- Personal Functional License (PFL) required.
- Being flexible and able to work a variety of shifts including night shifts and weekends.
In return for your commitment, we offer an excellent salary, development opportunities and a wide range of employee benefits.
What we are looking for:
Please note applicants must be over the age of 18 and have the right to work in the UK.
What we offer:
As well as an excellent salary, we are dedicated to providing our colleagues with a vast range of benefits including:
- Company funded benefits
- Private GP helpline.
- Discount portal for popular retailers, restaurants, leisure and more.
- Pension scheme.
- Life assurance.
- Employee assistance programme - A confidential helpline providing 24/7 advice and counselling whatever the issue.
- 20% discounted gym membership.
- Mental health support.
- Family-friendly and wellbeing policies.
- Flexible benefits - designed for employees to choose the best package for their personal needs.
- Health Cash Plan (level 1 is company funded).
- Critical illness cover.
- Dental insurance.
- Travel insurance.
- Health Screening.
Rewards, recognition, development, and events:
- Career development opportunities.
- Genting Academy - online learning portal.
- Long service awards.
- Staff social fund.
- Annual company Christmas present.
- A range of social engagement activities such as a company-wide pub quiz, Croupier of the Year Awards, and a 5-a-side football tournament.
Our business:
Genting Casinos is one of the UK’s most popular leisure businesses and is proud to deliver outstanding service to our customers in our casinos nationwide. As part of the Genting Group, which employs 62,000 people worldwide, we are passionate about our values and providing our colleagues and customers with a fantastic experience. As an inclusive and diverse employer, we celebrate individuality and value the contribution that each person brings to our workplace. We continue to gain an understanding of the needs and requirements of our customers, colleagues and prospects and actively embrace and accommodate these. If you require any support in relation to your interview, such as guidance, advice or any adjustments, please contact us.
Experienced Croupier in Birmingham employer: Genting Casinos
Contact Detail:
Genting Casinos Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Experienced Croupier in Birmingham
✨Tip Number 1
Get to know the casino environment before your interview. Visit the venue, observe how the croupiers interact with customers, and take note of the games being played. This will help you feel more confident and show that you're genuinely interested in the role.
✨Tip Number 2
Practice your communication skills! As a croupier, you'll need to engage with players while maintaining a professional demeanor. Try role-playing scenarios with friends or family to get comfortable with explaining game rules and handling customer queries.
✨Tip Number 3
Brush up on your maths skills. Quick calculations are key in this job, so practice calculating bets and payouts in your head. You could even set up mock games at home to simulate the experience and improve your speed and accuracy.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows us that you’re serious about joining our team. Good luck, and we can’t wait to see you shine!
We think you need these skills to ace Experienced Croupier in Birmingham
Some tips for your application 🫡
Show Off Your Skills: Make sure to highlight your experience with games like blackjack, roulette, and poker. We want to see your quick mathematical ability and customer service skills shine through in your application!
Be Professional Yet Friendly: Your written application should reflect the friendly yet professional vibe we’re after. Use a warm tone while maintaining professionalism to show us you can create an enjoyable gaming experience for our customers.
Tailor Your Application: Don’t just send a generic application! Tailor it to match the job description. Mention your Personal Functional License (PFL) and any relevant experience that aligns with what we’re looking for.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important details about the role!
How to prepare for a job interview at Genting Casinos
✨Know Your Games
Make sure you brush up on the rules and strategies of blackjack, roulette, poker, and baccarat. Being able to discuss these games confidently will show your expertise and passion for the role.
✨Showcase Your Customer Service Skills
Prepare examples of how you've provided excellent customer service in the past. Think about situations where you turned a negative experience into a positive one, as this will highlight your ability to create memorable gaming experiences.
✨Math Skills Matter
Since quick mathematical ability is crucial for an experienced croupier, practice calculating bets and payouts quickly. You might even want to do some mental math exercises before the interview to keep your skills sharp.
✨Flexibility is Key
Be ready to discuss your availability for various shifts, including nights and weekends. Showing that you're flexible and willing to adapt will make you a more attractive candidate for the role.
