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- Tasks: Join our team as a Betting Host and provide top-notch customer service in a fast-paced sportsbook.
- Company: Be part of Genting's first-ever sportsbook in the UK, a leading leisure business.
- Benefits: Enjoy excellent salary, private GP helpline, gym discounts, and flexible benefits tailored to you.
- Why this job: Work in an exciting environment with opportunities for career development and social activities.
- Qualifications: Experience in betting or retail, strong customer service skills, and attention to detail.
- Other info: Join a diverse team that values individuality and offers a range of employee engagement activities.
The predicted salary is between 28800 - 43200 £ per year.
Are you an experienced betting host or retail betting assistant? Are you looking for a new opportunity within a fun and exciting business? Do you want to be part of Genting's first ever sportsbook in the UK? We have a vacancy for a casino betting host to join our team. You will be responsible for handling money in our sportsbook, providing great customer service whilst ensuring accuracy and efficiency.
Key skills and responsibilities include:
- Provide great customer service.
- Proficient in finding resolutions.
- The ability to work alone in a fast-paced environment.
- Organised and efficient.
- Accurate with the highest attention to detail.
- DBS checked.
- Being flexible and able to work a variety of shifts including weekends.
- Previous experience working in a bookmaker or knowledge of Arkle.
In return for your commitment, we offer an excellent salary, development opportunities and a wide range of employee benefits.
WHAT WE OFFER
As well as an excellent salary, we are dedicated to providing our colleagues with a vast range of benefits including:
- Company funded benefits.
- Private GP helpline.
- Discount portal for popular retailers, restaurants, leisure and more.
- Pension scheme.
- Life assurance.
- Employee assistance programme - a confidential helpline providing 24/7 advice and counselling whatever the issue.
- 20% discounted gym membership.
- Mental health support.
- Family-friendly and wellbeing policies.
- Flexible benefits designed for employees to choose the best package for their personal needs.
- Health Cash Plan (level 1 is company funded).
- Critical illness cover.
- Dental insurance.
- Travel insurance.
- Health Screening.
- Rewards, recognition, development, and events.
- Career development opportunities.
- Genting Academy - online learning portal.
- Long service awards.
- Staff social fund.
- Annual company Christmas present.
- A range of social engagement activities such as a company-wide pub quiz, Croupier of the Year Awards, and a 5-a-side football tournament.
*Subject to eligibility.
OUR BUSINESS
Genting Casinos is one of the UK's most popular leisure businesses and is proud to deliver outstanding service to our customers in our casinos nationwide. As part of the Genting Group, which employs 62,000 people worldwide, we are passionate about our values and providing our colleagues and customers with a fantastic experience. As an inclusive and diverse employer, we celebrate individuality and value the contribution that each person brings to our workplace. We continue to gain an understanding of the needs and requirements of our customers, colleagues and prospects and actively embrace and accommodate these.
If you require any support in relation to your interview, such as guidance, advice or any adjustments, please contact us.
Betting Host employer: Genting Casinos
Contact Detail:
Genting Casinos Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Betting Host
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Genting and their sportsbook. Understanding their values and what they offer can help you tailor your responses and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your customer service skills! As a betting host, you'll need to provide top-notch service. Think of scenarios where you might need to resolve issues or handle money accurately, and practice how you'd respond. This will help you feel more confident during the interview.
✨Tip Number 3
Be ready to showcase your flexibility! Since the role requires working various shifts, be prepared to discuss your availability and how you can adapt to different schedules. Highlight any previous experience that demonstrates your ability to thrive in a fast-paced environment.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows that you’re proactive and serious about joining the Genting team. Good luck!
We think you need these skills to ace Betting Host
Some tips for your application 🫡
Show Off Your Customer Service Skills: Make sure to highlight your experience in providing great customer service. We want to see how you’ve gone above and beyond for customers in the past, so share some examples that showcase your skills!
Be Detail-Oriented: Accuracy is key in this role, so don’t forget to mention your attention to detail. Whether it’s handling money or ensuring everything runs smoothly, let us know how you keep things organised and efficient.
Flexibility is a Must: Since the job involves working various shifts, it’s important to show us that you’re flexible. Mention any previous experiences where you adapted to changing schedules or worked in fast-paced environments.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and get to know you better. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at Genting Casinos
✨Know Your Betting Basics
Make sure you brush up on your knowledge of betting terminology and processes. Understanding how sportsbooks operate will not only impress the interviewers but also show that you're genuinely interested in the role.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you provided excellent customer service. Think about situations where you resolved issues or went above and beyond for a customer, as this is crucial for a betting host.
✨Demonstrate Your Attention to Detail
Since accuracy is key in handling money, be ready to discuss how you ensure precision in your work. You might want to share specific strategies you use to stay organised and efficient, especially in a fast-paced environment.
✨Be Flexible and Ready to Adapt
Highlight your ability to work various shifts and adapt to changing circumstances. Share any experiences where you successfully managed unexpected challenges, as this will resonate well with the dynamic nature of the job.
