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- Tasks: Lead a team to deliver exceptional customer experiences and manage stock control.
- Company: Join the vibrant team at Genting Casinos in Park Central.
- Benefits: Enjoy discounts at hotels, flexible benefits, and health plans.
- Other info: Opportunities for growth and development in a fun, fast-paced setting.
- Why this job: Be part of a dynamic environment where your leadership makes a difference.
- Qualifications: Hardworking, enthusiastic, and flexible with excellent customer service skills.
The predicted salary is between 22000 - 28000 £ per year.
Genting Casinos is seeking a Hospitality Supervisor to join their vibrant team in Park Central, England. The ideal candidate must be hardworking, enthusiastic, and flexible to work various shifts including weekends, nights, and bank holidays.
Key responsibilities include:
- Delivering excellent service
- Managing stock control
- Training staff on customer interaction
Incentives include:
- Discounts at various hotels and services
- An online discount portal
- Flexible benefits like dental insurance and health plans
Hospitality Team Lead – Customer Experience & Upselling in Belsize Park employer: Genting Casinos
Contact Detail:
Genting Casinos Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Hospitality Team Lead – Customer Experience & Upselling in Belsize Park
✨Tip Number 1
Network like a pro! Reach out to friends, family, or even former colleagues who might have connections in the hospitality industry. A personal recommendation can go a long way in landing that Hospitality Team Lead role.
✨Tip Number 2
Show off your personality! When you get that interview, let your enthusiasm shine through. Share your passion for customer experience and upselling – it’s what makes you stand out from the crowd.
✨Tip Number 3
Prepare for situational questions! Think about how you would handle various customer scenarios or manage stock control. Practising these responses will help you feel more confident during the interview.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive and engaged with our brand.
We think you need these skills to ace Hospitality Team Lead – Customer Experience & Upselling in Belsize Park
Some tips for your application 🫡
Show Your Enthusiasm: When writing your application, let your passion for hospitality shine through! We want to see that you're excited about the role and ready to bring your A-game to customer experience and upselling.
Tailor Your CV: Make sure to customise your CV to highlight relevant experience in hospitality. We love seeing how you've delivered excellent service in the past, so don’t hold back on those examples!
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make sure your skills and experiences are easy to spot. No need for fluff – just show us what you’ve got!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Genting Casinos
✨Know Your Customer Service Basics
Make sure you brush up on the fundamentals of excellent customer service. Be ready to share examples of how you've gone above and beyond for customers in the past, as this role is all about enhancing the customer experience.
✨Show Your Flexibility
Since the job requires working various shifts, be prepared to discuss your availability openly. Highlight any previous experience where you adapted to changing schedules or took on extra responsibilities to support your team.
✨Demonstrate Leadership Skills
As a Hospitality Team Lead, you'll need to manage and train staff. Think of specific instances where you've successfully led a team or trained someone. This will show that you're not just a team player but also a potential leader.
✨Research Genting Casinos
Familiarise yourself with Genting Casinos and their values. Understanding their approach to customer service and their offerings can help you tailor your answers and show that you're genuinely interested in being part of their vibrant team.