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- Tasks: Lead a vibrant team to deliver exceptional hospitality and customer service.
- Company: Join a dynamic team at Resorts World Birmingham, part of Genting UK.
- Benefits: Enjoy flexible benefits, discounts, and a supportive work environment.
- Other info: Flexible shifts with opportunities for growth and development.
- Why this job: Be part of a fun team and make a real impact in hospitality.
- Qualifications: Experience in hospitality and strong team-building skills required.
The predicted salary is between 22000 - 26000 £ per year.
We are currently recruiting for a hard working and enthusiastic Hospitality Supervisor to join our vibrant team. Candidates must be fully flexible to work a variety of shifts across a 40 hour week, including weekends, night shifts and bank holidays.
Responsibilities
- Delivery of excellence in signature service and strong team building skills.
- To have an understanding and experience in stock control.
- Ensuring that a comprehensive, customer focused service is provided within the Hospitality areas.
- Helping to build and develop an effective team through encouraging involvement, feedback and using the strengths of the team.
- An outgoing and enthusiastic personality.
- To be able to train staff on upselling and good customer interaction.
Benefits
- Online Discount portal
- A range of flexible benefits such as: extra holiday purchase, dental insurance, Company funded Health Cash Plan, critical illness cover and travel insurance.
- Life Cover
- Numerous discounts across Resorts World Birmingham and the NEC Campus
- Discounts across the wider Genting UK brand
- Discounted on‐site gym membership
- Discounted bus and rail passes with National Express
- Pension
- Uniform provided
- Employee Assistance Programme
- Free on‐site parking
- Staff discount at Genting Hotel, Santai Spa, Sky Bar & Restaurant, World Bar, Sports Bar, Vortex.
Hospitality Supervisor - 40 hours per week in Belsize Park employer: Genting Casinos
Contact Detail:
Genting Casinos Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Hospitality Supervisor - 40 hours per week in Belsize Park
✨Tip Number 1
Get to know the company culture! Before your interview, check out their social media and website to see what they're all about. This will help you connect with the team and show that you're genuinely interested in being part of their vibrant atmosphere.
✨Tip Number 2
Practice makes perfect! Role-play common interview questions with a friend or in front of the mirror. Focus on showcasing your strong team-building skills and customer service experience, as these are key for the Hospitality Supervisor role.
✨Tip Number 3
Be ready to share examples! Think of specific situations where you've delivered excellent service or trained staff effectively. This will demonstrate your ability to lead and develop a team, which is crucial for this position.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're proactive and keen to join our team at Genting UK. Don’t miss out on those fantastic benefits!
We think you need these skills to ace Hospitality Supervisor - 40 hours per week in Belsize Park
Some tips for your application 🫡
Show Your Enthusiasm: When writing your application, let your passion for hospitality shine through! We want to see that you're excited about the role and ready to bring your vibrant personality to our team.
Tailor Your Experience: Make sure to highlight any relevant experience you have in hospitality or customer service. We love seeing how your skills align with what we’re looking for, so don’t be shy about showcasing your strengths!
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make sure your writing is easy to read and gets straight to the heart of why you’d be a great fit for us.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. We can’t wait to hear from you!
How to prepare for a job interview at Genting Casinos
✨Know Your Hospitality Stuff
Make sure you brush up on your knowledge of hospitality standards and customer service excellence. Be ready to share examples of how you've delivered exceptional service in the past, as this will show your understanding of what it takes to succeed in this role.
✨Flexibility is Key
Since the job requires flexibility with shifts, be prepared to discuss your availability openly. Highlight any previous experience working varied hours, including weekends and nights, to demonstrate that you're ready to jump in wherever needed.
✨Team Spirit Matters
This role is all about building a strong team. Think of specific instances where you've successfully motivated or trained team members. Share how you encourage feedback and involvement, as this will showcase your leadership skills and ability to foster a positive work environment.
✨Upselling Skills are a Plus
Since training staff on upselling is part of the job, come prepared with strategies or techniques you've used before. Discuss how you’ve effectively interacted with customers to enhance their experience and increase sales, which will highlight your proactive approach to service.