At a Glance
- Tasks: Inspect and deal games, ensuring top-notch table security and customer service.
- Company: Join a leading casino brand with a vibrant atmosphere.
- Benefits: Competitive salary, discounts on shopping, flexible benefits, and gym membership.
- Other info: Flexible shifts available, including nights and weekends, with great team dynamics.
- Why this job: Be part of an exciting environment where you can engage with customers and enhance their experience.
- Qualifications: Must be 18+, have a Personal Functional License, and excellent customer service skills.
The predicted salary is between 25000 - 32000 £ per year.
Responsibilities:
- Inspect and deal all games within the casino, ensuring table security to the highest standard.
- Carry out all gaming operations, including table administration, opening and closing procedures and soft count operations.
- Ensure that game commentary is clear and company procedures are adhered to.
- Explain the rules and club facilities to customers.
- Maintain the highest standards of customer service.
- Display acknowledgement and understanding of customers' needs.
- Act as an efficient team player.
Requirements:
- Personal Functional License (PFL) required.
- Must be at least 18 years old and have the right to work in the UK.
- Flexible and able to work a variety of shifts, including night shifts and weekends.
- Excellent customer service skills.
- Strong team-player aptitude.
- Understanding and acknowledgment of customers' needs.
Benefits:
- Competitive salary.
- Online discount portal and app – multiple discounts available for high street shopping and dining.
- Flexible benefits such as extra holiday purchase, dental insurance, company-funded Health Cash Plan, critical illness cover and travel insurance.
- Life Cover.
- Numerous discounts across Resorts World Birmingham and the NEC Campus.
- Discounts across the wider Genting UK brand.
- 20% discounted gym membership.
- Pension plan.
- Uniform provided.
- Employee Assistance Programme.
- Tips. Subject to eligibility.
Senior Croupier in Preston employer: Genting Casinos UK
As a Senior Croupier at our vibrant casino, you will thrive in a dynamic work environment that prioritises exceptional customer service and teamwork. We offer competitive salaries, flexible benefits, and numerous discounts across Resorts World Birmingham, ensuring a rewarding experience both professionally and personally. Join us to develop your skills in a supportive culture that values employee growth and well-being.
StudySmarter Expert Advice🤫
We think this is how you could land Senior Croupier in Preston
✨Tip Number 1
Get to know the casino environment! Spend some time in the venue, observe how the games are run, and chat with current staff. This will give you a feel for the atmosphere and help you tailor your approach during interviews.
✨Tip Number 2
Brush up on your customer service skills! As a Senior Croupier, you'll need to ensure customers have a great experience. Practice explaining game rules clearly and engagingly, so you're ready to impress during your interview.
✨Tip Number 3
Show off your team spirit! Highlight your ability to work well with others in your conversations. Share examples of how you've collaborated in past roles, as teamwork is key in a bustling casino environment.
✨Tip Number 4
Apply through our website! We want to see your application, and applying directly gives you a better chance of standing out. Plus, it shows you're keen on joining our team at Genting UK!
We think you need these skills to ace Senior Croupier in Preston
Some tips for your application 🫡
Show Off Your Skills:Make sure to highlight your customer service skills and team player attitude in your application. We want to see how you can bring your unique flair to the role of Senior Croupier!
Be Clear and Concise:When filling out your application, keep it straightforward. We appreciate clarity, so make sure your experience and qualifications shine through without any fluff.
Tailor Your Application:Don’t just send a generic application! Tailor it to the job description. Mention your understanding of gaming operations and how you ensure table security – we love specifics!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates!
How to prepare for a job interview at Genting Casinos UK
✨Know Your Games
Make sure you brush up on the rules and procedures of all the games you'll be dealing. Being able to explain these clearly during your interview will show that you're not just knowledgeable but also confident in your abilities.
✨Customer Service is Key
Prepare examples of how you've provided excellent customer service in the past. Think about situations where you went above and beyond to meet a customer's needs, as this role heavily relies on maintaining high standards of service.
✨Team Player Mindset
Be ready to discuss your experience working in a team environment. Highlight instances where you collaborated effectively with colleagues, as being a strong team player is crucial for this position.
✨Flexibility and Availability
Since the job requires working various shifts, including nights and weekends, be upfront about your availability. Showing that you're flexible and willing to adapt will make you a more attractive candidate.
