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- Tasks: Learn to deal popular casino games and provide an amazing customer experience.
- Company: Join Genting Casinos, a leading leisure business in the UK.
- Benefits: Earn up to £1,000 bonus, private GP helpline, and flexible benefits.
- Why this job: Kickstart your career with fun training and exciting opportunities in gaming.
- Qualifications: No experience needed, just a passion for customer service and good maths skills.
- Other info: Enjoy social events, career development, and a vibrant team atmosphere.
The predicted salary is between 20000 - 25000 £ per year.
As a Croupier, you can earn up to £1,000 bonus in your first year on top of your salary! £500 after 6 months service plus another £500 after 12 months service. It’s our way of investing in you and supporting your success as you grow your career with us.
We are currently looking to recruit a trainee croupier, no previous gaming experience is necessary. If you are passionate about delivering great customer service and are willing to learn, this could be the role for you. All training will be provided in an initial 6-week training school where you will learn to deal popular casino games including roulette and blackjack. Once you are trained, you will be responsible for dealing the casino games to our customers and ensuring they have an enjoyable experience.
Candidate Qualities
- Enthusiastic, bubbly personality ready to deliver outstanding customer service.
- Confident with a can-do mindset.
- An efficient team player.
- Flexible attitude to work - able to work shifts including nights and weekends to support our business.
- Good maths skills to enable correct calculation of customers' bets.
Applicant Requirements
- Applicants must be over the age of 18, have the right to work in the UK and be able to pass a DBS check (no criminal record) in order to obtain a gaming licence.
Company Information
Genting Casinos is one of the UK's most popular leisure businesses and is proud to deliver outstanding service to our customers in our casinos nationwide. As part of the Genting Group, which employs 62,000 people worldwide, we are passionate about our values and providing our colleagues and customers with a fantastic experience.
Benefits
- Company funded benefits: Private GP helpline, discount portal for popular retailers, restaurants, leisure and more, pension scheme, life assurance, employee assistance programme – a confidential helpline providing 24/7 advice and counselling whatever the issue, 20% discounted gym membership, mental health support, family-friendly and wellbeing policies.
- Flexible benefits: designed for employees to choose the best package for their personal needs, health cash plan (level 1 is company funded), critical illness cover, dental insurance, travel insurance, health screening.
- Rewards, recognition, development and events: career development opportunities, Genting Academy online learning portal, long service awards, staff social fund, annual company Christmas present, a range of social engagement activities such as a company-wide pub quiz, Croupier of the Year Awards, and a 5-a-side football tournament.
- Tips – subject to eligibility.
Trainee Croupier in Luton employer: Genting Casinos UK
Contact Detail:
Genting Casinos UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Trainee Croupier in Luton
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Genting Casinos. Understand their values and what they stand for. This will help you connect with the interviewers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your customer service skills! Since this role is all about delivering outstanding service, think of examples from your past experiences where you've gone above and beyond for someone. Be ready to share these stories during your interview.
✨Tip Number 3
Show off your enthusiasm! When you're chatting with the interviewers, let your bubbly personality shine through. They want to see that you're excited about the role and ready to learn. A positive attitude can go a long way!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows that you're proactive and serious about joining the Genting family. Don’t miss out on that bonus – get your application in today!
We think you need these skills to ace Trainee Croupier in Luton
Some tips for your application 🫡
Show Your Enthusiasm: We want to see your bubbly personality shine through in your application! Make sure to express your passion for customer service and your eagerness to learn about the exciting world of gaming.
Tailor Your Application: Take a moment to read through the job description and highlight how your skills match what we're looking for. Whether it's your maths skills or your flexible attitude, make it clear why you're the perfect fit for us!
Keep It Clear and Concise: When writing your application, keep it straightforward and to the point. We appreciate clarity, so avoid fluff and focus on what makes you a great candidate for the Trainee Croupier role.
Apply Through Our Website: Don't forget to submit your application through our website! It's the best way for us to receive your details and get the ball rolling on your journey with StudySmarter.
How to prepare for a job interview at Genting Casinos UK
✨Know Your Games
Even though you don't need prior gaming experience, it’s a good idea to familiarise yourself with popular casino games like roulette and blackjack. Watch some videos or read up on the rules and strategies. This will show your enthusiasm and willingness to learn during the interview.
✨Show Off Your Customer Service Skills
Since delivering great customer service is key for this role, think of examples from your past experiences where you’ve gone above and beyond for customers. Be ready to share these stories to demonstrate your bubbly personality and can-do mindset.
✨Flexibility is Key
The job requires a flexible attitude towards shifts, including nights and weekends. Be prepared to discuss your availability and how you can adapt to the needs of the business. Showing that you’re open to working various hours will make you a more attractive candidate.
✨Brush Up on Your Maths Skills
Good maths skills are essential for calculating bets accurately. Before the interview, practice some basic calculations to boost your confidence. You might even want to mention your comfort level with numbers during the interview to highlight your suitability for the role.