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- Tasks: Deliver top-notch customer service in a lively bar and restaurant environment.
- Company: Join Genting Casinos, a fun and dynamic hospitality leader.
- Benefits: Enjoy competitive pay, flexible shifts, and awesome perks like gym discounts and private GP access.
- Why this job: Be part of a vibrant team and make customers smile every day!
- Qualifications: A friendly attitude and willingness to work in a fast-paced setting.
- Other info: Great career growth opportunities and exciting social events await you!
Are you a bubbly personality with a passion for customer service? Would you like to work in a fun, fast-paced industry? We are recruiting hospitality team members to join Genting Casinos. You will be responsible for providing excellent customer service to our customers in our bars and restaurants whilst following company procedures, processes and health and safety and hygiene regulations.
Responsibilities
- Ensuring an exceptional standard of customer care, whilst adhering to all company procedures, processes and health and safety and hygiene regulations.
- Being an effective team player who contributes to business improvement.
- Till operation and cash handling.
- Prepare and serve food and drinks ensuring a high standard of presentation.
- Clearing tables of cutlery and glasses etc. from customers ensuring all items are washed/cleaned and stored correctly.
- Being flexible and able to work a variety of shifts including night shifts and weekends.
In return for your commitment, we offer an excellent salary, development opportunities and a wide range of employee benefits.
Benefits
- Company funded benefits
- Private GP helpline.
- Discount portal for popular retailers, restaurants, leisure and more.
- Pension scheme.
- Life assurance.
- Employee assistance programme - A confidential helpline providing 24/7 advice and counselling whatever the issue.
- 20% discounted gym membership.
- Mental health support.
- Family-friendly and wellbeing policies.
- Flexible benefits.
- Health Cash Plan (level 1 is company funded).
- Critical illness cover.
- Dental insurance.
- Travel insurance.
- Health Screening.
- Designed for employees to choose the best package for their personal needs.
- Rewards, recognition, development, and events.
- Career development opportunities.
- Genting Academy online learning portal.
- Long service awards.
- Staff social fund.
- Annual company Christmas present.
- A range of social engagement activities such as a company-wide pub quiz, Croupier of the Year Awards, and a 5-a-side football tournament.
Subject to eligibility.
Hospitality Team Member in Liverpool employer: Genting Casinos UK
Contact Detail:
Genting Casinos UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Hospitality Team Member in Liverpool
✨Tip Number 1
Get to know the company culture! Before your interview, check out Genting Casinos' social media and website. This will help you understand their vibe and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your customer service skills! Think of examples from your past experiences where you went above and beyond for a customer. Being able to share these stories will make you stand out during the interview.
✨Tip Number 3
Dress to impress! Even though it’s a fun and casual environment, showing up looking smart and professional can make a great first impression. It shows you take the opportunity seriously.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Hospitality Team Member in Liverpool
Some tips for your application 🫡
Show Your Personality: We want to see your bubbly personality shine through in your application! Don’t be afraid to let your enthusiasm for customer service come across in your writing. A little charm goes a long way!
Tailor Your Application: Make sure to tailor your application to the hospitality role. Highlight any relevant experience you have in bars or restaurants, and mention how you can contribute to our team’s success. We love seeing how you fit into our vibe!
Be Clear and Concise: Keep your application clear and to the point. We appreciate well-structured applications that are easy to read. Use bullet points if necessary to make your skills and experiences stand out!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application directly. Plus, it shows you’re keen on joining our team at Genting Casinos!
How to prepare for a job interview at Genting Casinos UK
✨Show Your Bubbly Personality
Since the role is all about customer service, let your personality shine through during the interview. Smile, be enthusiastic, and engage with your interviewer as if they were a customer. This will demonstrate that you’re a great fit for the hospitality environment.
✨Know the Company and Its Values
Do a bit of homework on Genting Casinos before your interview. Understand their commitment to customer service and how they operate. This knowledge will help you tailor your answers and show that you’re genuinely interested in being part of their team.
✨Prepare for Scenario Questions
Expect questions that assess your problem-solving skills and ability to handle difficult situations. Think of examples from past experiences where you provided excellent customer service or resolved conflicts. This will showcase your capability to thrive in a fast-paced environment.
✨Highlight Teamwork Skills
Being an effective team player is crucial in hospitality. Be ready to discuss how you’ve worked collaboratively in previous roles. Share specific instances where you contributed to team success, as this will resonate well with the interviewers looking for someone who can enhance their team.