At a Glance
- Tasks: Deal exciting poker games while providing top-notch customer service.
- Company: Join a vibrant casino team with a focus on fun and professionalism.
- Benefits: Enjoy perks like private GP access, discounts, and flexible benefits.
- Other info: Participate in fun events like pub quizzes and football tournaments!
- Why this job: Be part of an engaging environment where your skills shine and grow.
- Qualifications: Experience as a poker dealer and a Personal Functional License (PFL) required.
The predicted salary is between 24000 - 36000 £ per year.
Are you an experienced poker dealer looking for a new opportunity? Have you got exceptional customer service skills? We have a vacancy for an experienced poker dealer to join our fantastic team. You will be competent in dealing all games of equal chance within the card room, ensuring full compliance with company procedures and all relevant legislation whilst providing excellent customer service.
Responsibilities:
- Dealing poker games within the casino, ensuring security is to the highest standard possible.
- Ensure that game commentary is clear and company procedures are adhered to.
- Explaining the rules of games to customers, as well as other club facilities.
- Excellent customer service skills.
- Acknowledgement and understanding of customers' needs.
- An efficient team player.
- Personal Functional License (PFL) required.
Benefits:
- Company funded benefits
- Private GP helpline
- Discount portal for popular retailers, restaurants, leisure and more
- Pension scheme
- Life assurance
- Employee assistance programme – A confidential helpline providing 24/7 advice and counselling whatever the issue
- 20% discounted gym membership
- Mental health support
- Family-friendly and wellbeing policies
- Flexible benefits – Designed for employees to choose the best package for their personal needs
- Health Cash Plan (level 1 is company funded)
- Critical illness cover
- Dental insurance
- Travel insurance
- Health Screening
- Rewards, recognition, development and events
- Career development opportunities
- Genting Academy – Online learning portal
- Long service awards
- Staff social fund
- Annual company Christmas present
- A range of social engagement activities such as a company-wide pub quiz, Croupier of the Year Awards and a 5-a-side football tournament – Subject to eligibility
Poker Dealer in City of Westminster employer: Genting Casinos UK
Join our vibrant team as a Poker Dealer and experience a workplace that prioritises exceptional customer service and employee wellbeing. With a range of company-funded benefits, flexible working options, and opportunities for career development through the Genting Academy, we foster a supportive and engaging work culture. Located in a dynamic casino environment, you'll enjoy social activities and recognition events that make every day rewarding.
StudySmarter Expert Advice🤫
We think this is how you could land Poker Dealer in City of Westminster
✨Tip Number 1
Get to know the company culture! Before your interview, check out their social media and website. This will help you understand what they value and how you can fit in with their team.
✨Tip Number 2
Practice your poker skills and customer service scenarios! Role-play with a friend or family member to get comfortable explaining game rules and handling different customer situations. It’ll boost your confidence!
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend industry events. This can give you insider info and might even lead to a referral, which is always a bonus!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, you’ll have access to all the latest job openings and updates directly from us.
We think you need these skills to ace Poker Dealer in City of Westminster
Some tips for your application 🫡
Show Off Your Experience:Make sure to highlight your experience as a poker dealer in your application. We want to see how you've handled different games and your customer service skills in action!
Be Clear and Concise:When writing your application, keep it clear and to the point. We appreciate straightforward communication, so avoid fluff and get straight to what makes you a great fit for the role.
Tailor Your Application:Take a moment to tailor your application to our job description. Mention specific skills and experiences that align with what we’re looking for, like your understanding of company procedures and customer needs.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this fantastic opportunity with our team.
How to prepare for a job interview at Genting Casinos UK
✨Know Your Games
Make sure you brush up on the rules and nuances of all poker games. Being able to explain these clearly during your interview will show that you're not just a dealer, but a knowledgeable one who can enhance the customer experience.
✨Showcase Your Customer Service Skills
Prepare examples of how you've provided excellent customer service in the past. Think about specific situations where you went above and beyond for a customer, as this will demonstrate your commitment to creating a welcoming atmosphere.
✨Understand Company Procedures
Familiarise yourself with the company's procedures and compliance requirements. During the interview, be ready to discuss how you would ensure security and adherence to these protocols while dealing games.
✨Be a Team Player
Highlight your ability to work well within a team. Share experiences where you collaborated with colleagues to create a positive environment, as teamwork is crucial in a casino setting.
