Hospitality Team Member in Bournemouth

Are you a bubbly personality with a passion for customer service? Would you like to work in a fun, fast-paced industry? We are recruiting hospitality team members to join Genting Casinos. You will be responsible for providing excellent customer service to our customers in our bars and restaurants whilst following company procedures, processes and health and safety and hygiene regulations.

Responsibilities

• Ensuring an exceptional standard of customer care, whilst adhering to all company procedures, processes and health and safety and hygiene regulations.
• Being an effective team player who contributes to business improvement.
• Till operation and cash handling.
• Prepare and serve food and drinks ensuring a high standard of presentation.
• Clearing tables of cutlery and glasses etc. from customers ensuring all items are washed/cleaned and stored correctly.
• Being flexible and able to work a variety of shifts including night shifts and weekends.

In return for your commitment, we offer an excellent salary, development opportunities and a wide range of employee benefits. As well as an excellent salary, we are dedicated to providing our colleagues with a vast range of benefits including:

Benefits

Company funded benefits

• Private GP helpline.
• Discount portal for popular retailers, restaurants, leisure and more.
• Pension scheme.
• Life assurance.
• Employee assistance programme A confidential helpline providing 24/7 advice and counselling whatever the issue.
• 20% discounted gym membership.
• Mental health support.
• Family-friendly and wellbeing policies.

Flexible benefits

• Health Cash Plan (level 1 is company funded).
• Critical illness cover.
• Dental insurance.
• Travel insurance.
• Health Screening.
• Designed for employees to choose the best package for their personal needs.

Rewards, recognition, development, and events

• Career development opportunities.
• Genting Academy online learning portal.
• Long service awards.
• Staff social fund.
• Annual company Christmas present.
• A range of social engagement activities such as a company-wide pub quiz, Croupier of the Year Awards, and a 5-a-side football tournament.
• Subject to eligibility.