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- Tasks: Learn to deal popular casino games and provide an unforgettable customer experience.
- Company: Join Genting Casinos, a vibrant leader in the leisure industry.
- Benefits: Enjoy competitive salary, flexible benefits, and a supportive work environment.
- Why this job: Kickstart your career in a fun atmosphere with great development opportunities.
- Qualifications: No experience needed, just a passion for customer service and a can-do attitude.
- Other info: Participate in exciting social events and enjoy a dynamic team culture.
The predicted salary is between 500 - 1500 £ per month.
Are you looking for a brand-new career? Would you like to work in a fun, vibrant industry? We are currently looking to recruit a trainee croupier, no previous gaming experience is necessary. If you are passionate about delivering great customer service and are willing to learn, this could be the role for you. All training will be provided in an initial 6-week training school where you will learn to deal popular casino games including roulette and blackjack. Once you are trained, you will be responsible for dealing the casino games to our customers and ensuring they have an enjoyable experience.
Key skills and responsibilities include:
- Enthusiastic, bubbly personality ready to deliver outstanding customer service.
- Confident with a can-do mindset.
- An efficient team player.
- Flexible attitude to work – able to work shifts including nights and weekends to support our business.
- Good maths skills to enable correct calculation of customers' bets.
Please note applicants must be over the age of 18, have the right to work in the UK and be able to pass a DBS check (no criminal record) in order to obtain a gaming license.
In return for your commitment, we offer an excellent salary, development opportunities and a wide range of employee benefits.
WHAT WE OFFER
As well as an excellent salary, we are dedicated to providing our colleagues with a vast range of benefits including:
- Company funded benefits:
- Private GP helpline.
- Discount portal for popular retailers, restaurants, leisure and more.
- Pension scheme.
- Life assurance.
- Employee assistance programme - a confidential helpline providing 24/7 advice and counselling whatever the issue.
- 20% discounted gym membership.
- Mental health support.
- Family-friendly and wellbeing policies.
Rewards, recognition, development, and events:
- Career development opportunities.
- Genting Academy - online learning portal.
- Long service awards.
- Staff social fund.
- Annual company Christmas present.
- A range of social engagement activities such as a company-wide pub quiz, Croupier of the Year Awards, and a 5-a-side football tournament.
- Tips (subject to eligibility).
OUR BUSINESS
Genting Casinos is one of the UK’s most popular leisure businesses and is proud to deliver outstanding service to our customers in our casinos nationwide. As part of the Genting Group, which employs 62,000 people worldwide, we are passionate about our values and providing our colleagues and customers with a fantastic experience. As an inclusive and diverse employer, we celebrate individuality and value the contribution that each person brings to our workplace. We continue to gain an understanding of the needs and requirements of our customers, colleagues and prospects and actively embrace and accommodate these. If you require any support in relation to your interview, such as guidance, advice or any adjustments, please contact us.
Trainee Croupier employer: Genting Casinos UK Ltd.
Contact Detail:
Genting Casinos UK Ltd. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Trainee Croupier
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Genting Casinos. Understand their values and what makes them tick. This will help you connect with the interviewers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your customer service skills! Since this role is all about delivering great experiences, think of examples from your past where you've gone above and beyond for customers. Be ready to share these stories during your interview to showcase your bubbly personality.
✨Tip Number 3
Be flexible and open-minded! The job requires working shifts, including nights and weekends. Make sure to express your willingness to adapt to different schedules. This shows that you're committed and ready to jump in wherever needed.
✨Tip Number 4
Apply through our website! We want to see your application come through directly. It’s the best way to ensure it gets noticed. Plus, you’ll find all the details about the role and benefits right there, making it easier for you to prepare.
We think you need these skills to ace Trainee Croupier
Some tips for your application 🫡
Show Your Personality: We want to see the real you! Make sure your application reflects your enthusiastic and bubbly personality. This is a fun industry, so let your passion for customer service shine through.
Tailor Your Application: Take a moment to read through the job description and highlight how your skills match what we're looking for. Whether it's your can-do mindset or your ability to work in a team, make it clear why you're the perfect fit for us.
Keep It Clear and Concise: While we love a good story, keep your application straightforward. Use clear language and get to the point quickly. We appreciate applications that are easy to read and understand!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way to ensure your application gets to us directly. Plus, you’ll find all the info you need about the role and our company there.
How to prepare for a job interview at Genting Casinos UK Ltd.
✨Show Your Enthusiasm
As a trainee croupier, your bubbly personality is key! Make sure to express your passion for customer service during the interview. Share examples of how you've gone above and beyond to make someone's day better.
✨Brush Up on Your Maths Skills
Good maths skills are essential for calculating bets accurately. Before the interview, practice some basic calculations to boost your confidence. You might even want to mention any relevant experiences where you’ve used maths in a fun way!
✨Be Ready to Discuss Flexibility
The role requires a flexible attitude towards shifts, including nights and weekends. Be prepared to discuss your availability and show that you're open to working various hours. This will demonstrate your commitment to the role.
✨Prepare Questions About Training
Since all training will be provided, it’s a great idea to ask questions about the training process. This shows your eagerness to learn and helps you understand what to expect. Ask about the types of games you'll be learning and how the training will be structured.