Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Lead the slots team, boost revenue, and ensure top-notch customer service.
- Company: Join Genting Casinos, a leading leisure business in the UK.
- Benefits: Enjoy great salary, private GP access, discounts, and flexible benefits.
- Why this job: Make a real impact while developing your leadership skills in a fun environment.
- Qualifications: Strong communication, planning, and problem-solving skills required.
- Other info: Engage in social activities and career development opportunities with a diverse team.
The predicted salary is between 36000 - 60000 £ per year.
The role of the Slots Supervisor is to manage the day-to-day operations and management of the team and slots department. To motivate the team to maximise the revenue of the slots by driving outstanding levels of customer service to our customers.
- Demonstrate ability to motivate, develop and deploy team members
- Excellent communication skills
- Excellent planning and prioritisation skills
- Ability to meet deadlines
- An effective team player, who contributes to continuous business improvement
- Proven problem solving and complaint handling skills
- Must be fully flexible to cover a range of shifts across business operating hours
WHAT WE OFFER
As well as an excellent salary, we are dedicated to providing our colleagues with a vast range of benefits including:
- Company funded benefits
- Private GP helpline
- Discount portal for popular retailers, restaurants, leisure and more
- Pension scheme
- Life assurance
- Employee assistance programme - A confidential helpline providing 24/7 advice and counselling whatever the issue
- 20% discounted gym membership
- Mental health support
- Family-friendly and wellbeing policies
- Flexible benefits designed for employees to choose the best package for their personal needs
- Health Cash Plan (level 1 is company funded)
- Critical illness cover
- Dental insurance
- Travel insurance
- Health Screening
- Rewards, recognition, development, and events
- Career development opportunities
- Genting Academy - online learning portal
- Long service awards
- Staff social fund
- Annual company Christmas present
- A range of social engagement activities such as a company-wide pub quiz, Croupier of the Year Awards, and a 5-a-side football tournament
*Subject to eligibility.
OUR BUSINESS
Genting Casinos is one of the UK’s most popular leisure businesses and is proud to deliver outstanding service to our customers in our casinos nationwide. As part of the Genting Group, which employs 62,000 people worldwide, we are passionate about our values and providing our colleagues and customers with a fantastic experience. As an inclusive and diverse employer, we celebrate individuality and value the contribution that each person brings to our workplace. We continue to gain an understanding of the needs and requirements of our customers, colleagues and prospects and actively embrace and accommodate these. If you require any support in relation to your interview, such as guidance, advice or any adjustments, please contact us.
Slots Supervisor employer: Genting Casinos UK Ltd.
Contact Detail:
Genting Casinos UK Ltd. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Slots Supervisor
✨Tip Number 1
Get to know the company culture! Before your interview, check out Genting Casinos' social media and website. Understanding their values and what they stand for will help you connect with the team and show that you're genuinely interested.
✨Tip Number 2
Practice your communication skills! As a Slots Supervisor, you'll need to motivate your team and handle customer complaints. Role-play common scenarios with a friend or family member to boost your confidence and refine your approach.
✨Tip Number 3
Be ready to showcase your problem-solving skills! Think of examples from your past experiences where you've successfully tackled challenges. This will demonstrate your ability to handle the fast-paced environment of the slots department.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're proactive and serious about joining the Genting team. Don’t miss out on this opportunity!
We think you need these skills to ace Slots Supervisor
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for the Slots Supervisor role shine through. We want to see how excited you are about managing a team and driving customer service excellence!
Tailor Your Experience: Make sure to highlight your relevant experience in team management and customer service. We love seeing how your skills align with our needs, so don’t hold back on showcasing your achievements!
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make sure your communication is effective and easy to read. This will help us understand your qualifications quickly!
Apply Through Our Website: We encourage you to submit your application through our website. It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Genting Casinos UK Ltd.
✨Know Your Stuff
Before the interview, make sure you understand the role of a Slots Supervisor inside out. Familiarise yourself with the day-to-day operations, team management, and customer service expectations. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Show Off Your Leadership Skills
Since this role involves motivating and developing a team, be ready to share examples of how you've successfully led a team in the past. Think about specific situations where you improved team performance or resolved conflicts, and be prepared to discuss these during the interview.
✨Communicate Clearly
Excellent communication skills are key for this role. Practice articulating your thoughts clearly and concisely. During the interview, listen carefully to the questions asked and respond thoughtfully. This will demonstrate your ability to communicate effectively with both your team and customers.
✨Be Flexible and Adaptable
The job requires flexibility in covering various shifts, so be prepared to discuss your availability and willingness to adapt. Share any experiences where you've had to adjust your plans or work under pressure, as this will highlight your ability to meet deadlines and handle challenges.
