At a Glance
- Tasks: Welcome guests and provide outstanding customer service while handling various administrative tasks.
- Company: Join Genting Casinos, a leading leisure business in the UK.
- Benefits: Enjoy competitive salary, flexible benefits, and a range of employee perks.
- Other info: Flexible shifts, career development opportunities, and fun social activities await you!
- Why this job: Be the friendly face of our team and make a positive impact on guests' experiences.
- Qualifications: Strong communication skills and a professional telephone manner; previous experience is a plus.
The predicted salary is between 12 - 15 £ per hour.
JOB DESCRIPTION
Are you a friendly person who can warmly welcome our guests? Have you got strong communication skills?
A fantastic opportunity has arisen for a receptionist to join our team.
As front-of-house, it is essential that you are able to provide outstanding customer service and support to our guests whilst working on an array of tasks including guest check-in and administration.
Previous reception experience is preferred, but not essential.
Key skills and responsibilities include
- Meeting and greeting all visitors in a professional and courteous manner.
- Good IT skills.
- Excellent customer service skills.
- A professional telephone manner.
- Strong communication and interpersonal skills.
- Being flexible and able to work a variety of shifts including night shifts and weekends.
In return for your commitment, we offer an excellent salary, development opportunities and a wide range of employee benefits - read more details below.
WHAT WE OFFER
As well as an excellent salary, we are dedicated to providing our colleagues with a vast range of benefits including:
- Company funded benefits
- Private GP helpline.
- Discount portal for popular retailers, restaurants, leisure and more.
- Pension scheme.
- Life assurance.
- Employee assistance programme " A confidential helpline providing 24/7 advice and counselling whatever the issue.
- 20% discounted gym membership.
- Mental health support.
- Family-friendly and wellbeing policies.
Flexible benefits* " designed for employees to choose the best package for their personal needs.
- Health Cash Plan (level 1 is company funded).
- Critical illness cover.
- Dental insurance.
- Travel insurance.
- Health Screening.
- Rewards, recognition, development, and events
- Career development opportunities.
- Genting Academy " online learning portal.
- Long service awards.
- Staff social fund.
- Annual company Christmas present.
- A range of social engagement activities such as a company-wide pub quiz, Croupier of the Year Awards, and a 5-a-side football tournament.
*Subject to eligibility.
OUR BUSINESS
Genting Casinos is one of the UK’s most popular leisure businesses and is proud to deliver outstanding service to our customers in our casinos nationwide.
As part of the Genting Group, which employs 62,000 people worldwide, we are passionate about our values and providing our colleagues and customers with a fantastic experience.
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