Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Welcome guests and provide outstanding customer service while managing various administrative tasks.
- Company: Join Genting Casinos, a leading leisure business in the UK with a vibrant culture.
- Benefits: Enjoy competitive salary, flexible benefits, and a range of employee perks including gym discounts.
- Why this job: Be the friendly face of our business and make a positive impact on every guest's experience.
- Qualifications: Strong communication skills and a passion for customer service; previous experience is a plus.
- Other info: Flexible shifts, career development opportunities, and fun social activities await you!
The predicted salary is between 24000 - 36000 £ per year.
Are you a friendly person who can warmly welcome our guests? Have you got strong communication skills? A fantastic opportunity has arisen for a receptionist to join our team. As front-of-house, it is essential that you are able to provide outstanding customer service and support to our guests whilst working on an array of tasks including guest check-in and administration. Previous reception experience is preferred, but not essential.
Key skills and responsibilities include:
- Meeting and greeting all visitors in a professional and courteous manner.
- Good IT skills.
- Excellent customer service skills.
- A professional telephone manner.
- Strong communication and interpersonal skills.
- Being flexible and able to work a variety of shifts including night shifts and weekends.
In return for your commitment, we offer an excellent salary, development opportunities and a wide range of employee benefits:
WHAT WE OFFER
- Company funded benefits:
- Private GP helpline.
- Discount portal for popular retailers, restaurants, leisure and more.
- Pension scheme.
- Life assurance.
- Employee assistance programme - A confidential helpline providing 24/7 advice and counselling whatever the issue.
- 20% discounted gym membership.
- Mental health support.
- Family-friendly and wellbeing policies.
Rewards, recognition, development, and events:
- Career development opportunities.
- Genting Academy - online learning portal.
- Long service awards.
- Staff social fund.
- Annual company Christmas present.
- A range of social engagement activities such as a company-wide pub quiz, Croupier of the Year Awards, and a 5-a-side football tournament.
*Subject to eligibility.
OUR BUSINESS
Genting Casinos is one of the UK’s most popular leisure businesses and is proud to deliver outstanding service to our customers in our casinos nationwide. As part of the Genting Group, which employs 62,000 people worldwide, we are passionate about our values and providing our colleagues and customers with a fantastic experience. As an inclusive and diverse employer, we celebrate individuality and value the contribution that each person brings to our workplace. We continue to gain an understanding of the needs and requirements of our customers, colleagues and prospects and actively embrace and accommodate these. If you require any support in relation to your interview, such as guidance, advice or any adjustments, please contact us.
Receptionist employer: Genting Casinos UK Ltd.
Contact Detail:
Genting Casinos UK Ltd. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Receptionist
✨Tip Number 1
First things first, make sure you know the company inside out. Research Genting Casinos and understand their values and what they offer. This will help you tailor your conversation during the interview and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Practice your communication skills! Since you'll be the friendly face welcoming guests, it’s crucial to come across as warm and approachable. Try role-playing with a friend or family member to get comfortable with common reception scenarios.
✨Tip Number 3
Don’t forget to highlight your flexibility! Mention your willingness to work various shifts, including nights and weekends. This shows that you’re adaptable and ready to meet the needs of the business, which is super important for a receptionist role.
✨Tip Number 4
Finally, apply through our website! It’s the best way to ensure your application gets noticed. Plus, you’ll have access to all the latest job openings and updates directly from us at StudySmarter. Good luck!
We think you need these skills to ace Receptionist
Some tips for your application 🫡
Be Yourself: When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to show off your friendly nature and communication skills. Remember, we’re looking for someone who can warmly welcome our guests!
Tailor Your Application: Make sure to customise your application to highlight your relevant skills and experiences. If you've got any previous reception experience or customer service roles, mention them! We love seeing how you can fit into our team.
Show Off Your IT Skills: Since good IT skills are a must for this role, don’t forget to mention any software or systems you’re familiar with. Whether it’s booking systems or general office software, we want to know how tech-savvy you are!
Apply Through Our Website: We encourage you to apply directly through our website. It’s super easy and ensures your application gets to us quickly. Plus, you’ll find all the details about the role and our fantastic benefits there!
How to prepare for a job interview at Genting Casinos UK Ltd.
✨Know the Company
Before your interview, take some time to research Genting Casinos. Understand their values, services, and what makes them stand out in the leisure industry. This will not only help you answer questions more effectively but also show your genuine interest in the role.
✨Showcase Your Communication Skills
As a receptionist, strong communication is key. During the interview, practice clear and confident speaking. You might even want to prepare a few examples of how you've successfully communicated with customers or handled difficult situations in the past.
✨Demonstrate Flexibility
The job requires flexibility with shifts, including nights and weekends. Be ready to discuss your availability and any previous experience working varied hours. Highlighting your adaptability can set you apart from other candidates.
✨Prepare for Customer Service Scenarios
Think about common customer service scenarios you might face as a receptionist. Prepare responses on how you would handle them, focusing on providing outstanding service. This will show that you're proactive and ready to tackle the challenges of the role.