Security Officer in London

The Security Officer is responsible for maintaining a safe, secure, and welcoming environment for all guests and staff within the casino. This role plays a key part in protecting company assets, enforcing operational procedures, and supporting the overall customer experience. The Security Officer will act as a visible deterrent to potential risks, respond to incidents professionally, and ensure compliance with all regulatory and company standards.

Key duties and responsbilities:

Ensure departmental procedures are followed through accurate checklist completion

Execute all assigned duties efficiently during each shift

Collaborate with Casino Managers and on-site security leadership during incidents

Demonstrate a solid understanding of key security functions and protocols

Proactively identify, elevate, and communicate potential risks

Maintain awareness and control in crowd management situations

Respond positively to direction and support from leadership

Attend and contribute to pre-shift briefings

Work effectively as part of a cohesive team

Foster a communication style that promotes a positive and respectful work environment

Recognise and respond to potential risks in a timely manner

Focus on protecting staff, guests, company assets, and reputation

Support and adhere to Health & Safety procedures across the site

Skills and experience:

Holder of a valid SIA Door Supervisor Licence

Minimum of 2 years\’ experience as a Security Officer

Strong understanding of compliance and security protocols

Knowledge of current SIA legislative requirements

Clear understanding of the importance and value of high customer service standards

Proven ability to work effectively as part of a team

Articulate and confident communicator

Practical experience working in a high-volume, fast-paced 24/7 environment

Fully Flexible Must be willing and able to work any shift, including days, nights, weekends, and holiday season, and adapt to changing schedules or duties as required by the casino.

WHAT WE OFFERAs well as an excellent salary, we are dedicated to providing our colleagues with a vast range of benefits including:

Company funded benefits

Private GP helpline.

Discount portal for popular retailers, restaurants, leisure and more.

Pension scheme.

Life assurance.

Employee assistance programme \” A confidential helpline providing 24/7 advice and counselling whatever the issue.

20% discounted gym membership.

Mental health support.

Family-friendly and wellbeing policies.

Flexible benefits* \” designed for employees to choose the best package for their personal needs.

Health Cash Plan (level 1 is company funded).

Critical illness cover.

Dental insurance.

Travel insurance.

Health Screening.

Rewards, recognition, development, and events

Career development opportunities.

Genting Academy \” online learning portal.

Long service awards.

Staff social fund.

Annual company Christmas present.

A range of social engagement activities such as a company-wide pub quiz, Croupier of the Year Awards, and a 5-a-side football tournament.

*Subject to eligibility.

OUR BUSINESSGenting Casinos is one of the UK\’s most popular leisure businesses and is proud to deliver outstanding service to our customers in our casinos nationwide. As part of the Genting Group, which employs 62,000 people worldwide, we are passionate about our values and providing our colleagues and customers with a fantastic experience.

As an inclusive and diverse employer, we celebrate individuality and value the contribution that each person brings to our workplace. We continue to gain an understanding of the needs and requirements of our customers, colleagues and prospects and actively embrace and accommodate these. If you require any support in relation to your interview, such as guidance, advice or any adjustments, please contact us.

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