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- Tasks: Lead and develop the Cash Desk team while ensuring smooth operations.
- Company: A top leisure business in the UK with a focus on customer service.
- Benefits: Competitive salary, private GP helpline, pension scheme, and employee support programs.
- Why this job: Join a dynamic team and make a real difference in customer experience.
- Qualifications: At least 2 years of senior cashdesk experience and strong leadership skills.
- Other info: Great opportunity for career growth in a supportive environment.
The predicted salary is between 36000 - 60000 £ per year.
A leading leisure business in the UK is seeking a Cashdesk Manager to oversee operations and lead the Cash Desk team. The role entails ensuring compliance, managing staff performance, and maintaining excellent customer service standards.
Candidates should have at least 2 years of senior cashdesk experience and strong leadership skills.
Benefits include a competitive salary, private GP helpline, pension scheme, and various employee support programs.
Cash Desk Operations Manager – Lead & Develop Team in London employer: Genting Casinos UK Ltd.
Contact Detail:
Genting Casinos UK Ltd. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Cash Desk Operations Manager – Lead & Develop Team in London
✨Tip Number 1
Network like a pro! Reach out to your connections in the leisure industry and let them know you're on the hunt for a Cash Desk Operations Manager role. You never know who might have the inside scoop on an opening!
✨Tip Number 2
Prepare for interviews by brushing up on your leadership skills. Think of examples from your past experience where you’ve successfully managed a team or improved customer service. We want to see that you can lead and develop a team effectively!
✨Tip Number 3
Showcase your compliance knowledge! Be ready to discuss how you've ensured compliance in previous roles. This is key for the Cash Desk Manager position, so make sure you highlight your experience in this area.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Cash Desk Operations Manager – Lead & Develop Team in London
Some tips for your application 🫡
Show Off Your Experience: Make sure to highlight your senior cash desk experience in your application. We want to see how your background aligns with the role, so don’t hold back on sharing specific examples of your achievements and leadership skills.
Tailor Your Application: Take a moment to customise your application for this role. Use keywords from the job description to demonstrate that you understand what we’re looking for. This shows us you’re genuinely interested and have done your homework!
Keep It Professional Yet Personal: While we love a professional tone, don’t be afraid to let your personality shine through. Share your passion for customer service and team development, as this will help us get a sense of who you are beyond just your qualifications.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it makes the process smoother for both of us!
How to prepare for a job interview at Genting Casinos UK Ltd.
✨Know Your Numbers
As a Cash Desk Operations Manager, you'll need to demonstrate your understanding of cash management and compliance. Brush up on key metrics and processes relevant to cash desk operations so you can confidently discuss how you've managed these in the past.
✨Showcase Your Leadership Skills
Prepare examples that highlight your leadership experience. Think about times when you've successfully led a team, improved performance, or resolved conflicts. This will show the interviewers that you have what it takes to lead their Cash Desk team effectively.
✨Customer Service is Key
Since maintaining excellent customer service standards is crucial, be ready to share specific instances where you've gone above and beyond for customers. This will illustrate your commitment to customer satisfaction and how you can instil this in your team.
✨Research the Company Culture
Understanding the leisure business's culture will help you align your answers with their values. Look into their mission, vision, and any recent news. This knowledge will not only impress them but also help you determine if it's the right fit for you.
