At a Glance
- Tasks: Deal popular casino games like roulette and blackjack while ensuring top-notch customer service.
- Company: Join Genting Casinos, a leading leisure business in the UK with a vibrant culture.
- Benefits: Earn up to £1,000 bonus in your first year plus extensive employee benefits.
- Other info: Flexible shifts, career development opportunities, and fun social events await you!
- Why this job: Be at the heart of the action and make memorable experiences for customers.
- Qualifications: Experience as a croupier and a Personal Functional License (PFL) required.
The predicted salary is between 25000 - 35000 £ per year.
As a Croupier, you can earn up to £1,000 bonus in your first year on top of your salary! £500 after 6 months service plus another £500 after 12 months service. It’s our way of investing in you and supporting your success as you grow your career with us.
Are you an experienced croupier looking for a new opportunity? Are you an expert in dealing popular casino games like roulette and blackjack? We are currently looking for an experienced croupier to join our team. You will be responsible for ensuring full compliance with company procedures as well as relevant legislation. You are at the heart of our business and our success is shaped by our people; you will be responsible for delivering the highest standards of customer service in your area.
Key skills and responsibilities include:
- Inspect and deal all games within the casino, ensuring table security is to the highest standard possible.
- Carry out all gaming operations, including table administration, opening and closing procedures and soft count operations.
- Ensure that game commentary is clear and company procedures are adhered to.
- Explaining the rules of games to customers, as well as other club facilities.
- Excellent customer service skills.
- Acknowledgement and understanding of customers’ needs.
- An efficient team player.
- Personal Functional License (PFL) required.
- Being flexible and able to work a variety of shifts including night shifts and weekends.
Please note applicants must be over the age of 18 and have the right to work in the UK.
In return for your commitment, we offer an excellent salary, development opportunities and a wide range of employee benefits:
WHAT WE OFFER
- Company funded benefits:
- Private GP helpline.
- Discount portal for popular retailers, restaurants, leisure and more.
- Pension scheme.
- Life assurance.
- Employee assistance programme - A confidential helpline providing 24/7 advice and counselling whatever the issue.
- 20% discounted gym membership.
- Mental health support.
- Family-friendly and wellbeing policies.
- Flexible benefits - designed for employees to choose the best package for their personal needs.
- Health Cash Plan (level 1 is company funded).
- Critical illness cover.
- Dental insurance.
- Travel insurance.
- Health Screening.
- Rewards, recognition, development, and events:
- Career development opportunities.
- Genting Academy - online learning portal.
- Long service awards.
- Staff social fund.
- Annual company Christmas present.
- A range of social engagement activities such as a company-wide pub quiz, Croupier of the Year Awards, and a 5-a-side football tournament.
- Tips - Subject to eligibility.
OUR BUSINESS
Genting Casinos is one of the UK’s most popular leisure businesses and is proud to deliver outstanding service to our customers in our casinos nationwide. As part of the Genting Group, which employs 62,000 people worldwide, we are passionate about our values and providing our colleagues and customers with a fantastic experience. As an inclusive and diverse employer, we celebrate individuality and value the contribution that each person brings to our workplace. We continue to gain an understanding of the needs and requirements of our customers, colleagues and prospects and actively embrace and accommodate these. If you require any support in relation to your interview, such as guidance, advice or any adjustments, please contact us.
Senior Croupier in Liverpool employer: Genting Casinos UK Ltd.
Genting Casinos is an exceptional employer, offering a vibrant work culture where your contributions are valued and rewarded. With competitive salaries, generous bonuses, and a comprehensive benefits package including private healthcare and flexible working options, we prioritise your well-being and career growth. Join us in a dynamic environment that fosters personal development through our Genting Academy and engaging social activities, making every day at work both meaningful and enjoyable.
StudySmarter Expert Advice🤫
We think this is how you could land Senior Croupier in Liverpool
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Genting Casinos. Understand their values and what makes them tick. This will help you tailor your answers and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Practice your game commentary! As a croupier, you'll need to explain the rules clearly to customers. Try rehearsing how you'd explain games like roulette and blackjack. This will not only boost your confidence but also impress the interviewers with your communication skills.
✨Tip Number 3
Show off your customer service skills! Think of examples from your past experiences where you went above and beyond for a customer. Being an efficient team player is key, so be ready to share how you've worked well with others in high-pressure situations.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows that you’re proactive and keen to join our fantastic team at Genting Casinos. Don’t miss out on that £1,000 bonus!
We think you need these skills to ace Senior Croupier in Liverpool
Some tips for your application 🫡
Show Off Your Skills:Make sure to highlight your experience with popular casino games like roulette and blackjack. We want to see how you can bring your expertise to our team, so don’t hold back!
Be Clear and Concise:When filling out your application, keep it straightforward. We appreciate clarity, so make sure your answers are easy to read and get straight to the point.
Tailor Your Application:Take a moment to customise your application for the Senior Croupier role. Mention how your skills align with our company values and the specific responsibilities outlined in the job description.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity!
How to prepare for a job interview at Genting Casinos UK Ltd.
✨Know Your Games Inside Out
As a Senior Croupier, you need to be an expert in games like roulette and blackjack. Brush up on the rules, strategies, and common customer queries. Being able to explain the games clearly will not only showcase your expertise but also demonstrate your commitment to excellent customer service.
✨Showcase Your Customer Service Skills
Customer service is at the heart of this role. Prepare examples from your past experiences where you went above and beyond for customers. Highlighting your ability to understand and meet their needs will set you apart from other candidates.
✨Understand Company Procedures
Familiarise yourself with the company’s procedures and compliance regulations. During the interview, mention how you’ve adhered to similar protocols in previous roles. This shows that you’re not just a skilled croupier, but also someone who values safety and compliance.
✨Be Ready for Shift Flexibility
This role requires flexibility with shifts, including nights and weekends. Be prepared to discuss your availability and willingness to adapt. Showing that you’re open to working various hours can demonstrate your commitment to the team and the business.
