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- Tasks: Deliver top-notch customer service in a vibrant hospitality environment.
- Company: Join the dynamic team at Resorts World Birmingham.
- Benefits: Flexible hours, fun atmosphere, and opportunities for growth.
- Other info: Work primarily at the prestigious Sky Bar with a supportive team.
- Why this job: Perfect for those who love engaging with people and thrive in fast-paced settings.
- Qualifications: A bubbly personality and a passion for customer service.
The predicted salary is between 10 - 12 £ per hour.
Are you someone with a bubbly personality with a passion for customer service? Would you like to work in a fun, fast-paced industry? We are recruiting hospitality team members to join our team at Resorts World Birmingham on a flexible, zero-hour contract basis.
In this role, you will be responsible for providing excellent customer service to our customers whilst following company procedures, processes and health and safety and hygiene regulations. This role will primarily be based between our esteemed Sky Bar.
Hospitality Team Member - Zero Hours employer: Genting Casinos UK Ltd.
Contact Detail:
Genting Casinos UK Ltd. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Hospitality Team Member - Zero Hours
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Resorts World Birmingham. Understanding their values and what they stand for will help you connect with the team and show that you're genuinely interested in being part of their hospitality family.
✨Tip Number 2
Show off your personality! Since this role is all about customer service, let your bubbly side shine through during interviews. Share stories that highlight your passion for helping others and how you handle fast-paced situations with a smile.
✨Tip Number 3
Practice makes perfect! Get a friend or family member to do a mock interview with you. This will help you feel more comfortable and confident when it comes to discussing your experience and how you can contribute to the team at the Sky Bar.
✨Tip Number 4
Apply through our website! We want to make sure your application gets the attention it deserves. By applying directly through our site, you’ll be one step closer to joining our fun and dynamic team at Resorts World Birmingham!
We think you need these skills to ace Hospitality Team Member - Zero Hours
Some tips for your application 🫡
Show Your Personality: We want to see your bubbly personality shine through in your application! Don’t be afraid to let your enthusiasm for customer service come across in your writing.
Tailor Your Application: Make sure to customise your application to highlight your relevant experience and skills. Mention any previous roles in hospitality or customer service that showcase your ability to thrive in a fast-paced environment.
Follow Instructions: Pay close attention to the application instructions. We appreciate candidates who can follow guidelines, so make sure you submit all required documents and information as specified.
Apply Through Our Website: For the best chance of joining our team, apply directly through our website. It’s the easiest way for us to receive your application and get to know you better!
How to prepare for a job interview at Genting Casinos UK Ltd.
✨Show Off Your Personality
Since the role requires a bubbly personality, make sure to let your true self shine during the interview. Smile, be enthusiastic, and engage with the interviewer. They want to see that you can bring energy to the team!
✨Know Your Customer Service Basics
Brush up on key customer service principles before the interview. Be ready to share examples of how you've provided excellent service in the past. This will show that you understand the importance of customer satisfaction in a hospitality setting.
✨Familiarise Yourself with Health and Safety Regulations
Since you'll be following health and safety and hygiene regulations, it’s a good idea to have a basic understanding of these. Mention any relevant experience or training you have, as this will demonstrate your commitment to maintaining a safe environment for customers.
✨Ask Questions About the Role
Prepare some questions to ask the interviewer about the team dynamics, work culture, and what a typical day looks like. This shows your interest in the position and helps you determine if it's the right fit for you.