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- Tasks: Join our vibrant team and assist with barback duties while ensuring exceptional customer care.
- Company: Exciting leisure destination with a fun and fast-paced working environment.
- Benefits: Flexible benefits, discounts, free parking, and discounted gym membership.
- Why this job: Be part of a dynamic team and enjoy engaging company events throughout the year.
- Qualifications: Enthusiasm for hospitality and a team player attitude.
- Other info: Opportunities for career progression through our online learning portal.
We are currently looking for an enthusiastic Hospitality Team Member to join our vibrant team at Sports Bar on a part time basis, where the main focus will be assisting with barback duties.
Key competencies and duties include:
- Ensuring an exceptional standard of customer care, whilst adhering to all company procedures, processes, health & safety and hygiene regulations.
- Being an effective team player who contributes to continuous business improvement.
- Waiting tables and clearing of cutlery and glasses from customers, ensuring all items are washed/cleaned and stored correctly.
- Identify any food and beverage requirements using a proactive approach where appropriate.
- Ensuring all areas of the casino areas are always kept clean and tidy.
What we can offer:
- Online Discount portal
- A range of “flexible benefits”* you can pick and choose from such as: extra holiday purchase, dental insurance, Company funded Health Cash Plan, critical illness cover and travel insurance.
- Life Cover
- Numerous discounts across Resorts World Birmingham and the NEC Campus
- Discounts across the wider Genting UK brand
- Discounted on-site gym membership
- Discounted bus and rail passes with National Express
- Pension
- Uniform provided
- Employee Assistance Programme
- Free on-site parking
- Staff discount at Genting Hotel, Santai Spa, Sky Bar & Restaurant, World Bar, Sports Bar, Vortex.
As we love to have fun, we run a number of Company funded engagement events for our people to get involved in each year.
We also continually looks at ways to reward and engage our employees through things like Lifestyle Vouchers, long service awards, team incentives and social fund, annual company Christmas present and Career progression through our online learning portal Genting Academy.
*subject to eligibility
Resorts World is a leisure destination owned by Genting UK Ltd. Genting owns and operates many exciting brands within the centre, including Resorts World Casino, Santai Spa, Genting Hotel, Sky Bar & Restaurant, Vortex Gaming family arcade, The World Bar, The Sports Bar and a thriving meeting and events business. Located opposite the Resorts World Arena and the NEC, Resorts World is part of a busy campus that attracts millions of consumers every year to a diverse range of concerts, exhibitions and events. A vibrant destination with a beautiful lakeside location, it offers a fun and fast-paced working environment.
As an inclusive and diverse employer, we celebrate individuality and value the contribution that each person brings to our workplace. We continue to gain an understanding of the needs and requirements of our customers, colleagues and prospects and actively embrace and accommodate these. If you require any support in relation to your interview, such as guidance, advice or any adjustments, please contact us.
Hospitality Team Member - 20 hours per week employer: Genting Casinos UK Ltd.
Contact Detail:
Genting Casinos UK Ltd. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Hospitality Team Member - 20 hours per week
✨Tip Number 1
Get to know the venue! Before your interview, pop into the Sports Bar and soak up the atmosphere. Familiarising yourself with the place will help you feel more confident and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Practice your customer service skills! Think about how you would handle different situations with customers. Being able to demonstrate your ability to provide exceptional care will definitely impress during the interview.
✨Tip Number 3
Show off your teamwork spirit! Be ready to share examples of how you've worked well in a team before. Highlighting your collaborative nature will resonate well with the hiring team, especially since they value effective team players.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows that you’re tech-savvy and keen to join our vibrant team at Resorts World.
We think you need these skills to ace Hospitality Team Member - 20 hours per week
Some tips for your application 🫡
Show Your Enthusiasm: When you're writing your application, let your passion for hospitality shine through! We want to see that you're excited about joining our vibrant team and contributing to the fun atmosphere at the Sports Bar.
Tailor Your Application: Make sure to customise your application to highlight your relevant experience and skills. Mention any previous roles where you provided excellent customer care or worked in a fast-paced environment, as this will resonate with us.
Keep It Clean and Tidy: Just like we keep our casino areas spotless, your application should be neat and well-organised. Use clear formatting and check for any spelling or grammar mistakes before hitting send. First impressions matter!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for all the fantastic benefits we offer. Plus, it shows you’re keen to join our team!
How to prepare for a job interview at Genting Casinos UK Ltd.
✨Know the Venue
Before your interview, take some time to familiarise yourself with the Sports Bar and its atmosphere. Understanding the vibe and what makes it unique will help you connect better during the interview and show your genuine interest in the role.
✨Showcase Your Customer Care Skills
As a Hospitality Team Member, exceptional customer care is key. Prepare examples from your past experiences where you went above and beyond for customers. This will demonstrate your commitment to providing top-notch service, which is crucial for this position.
✨Team Player Attitude
Being an effective team player is essential in this role. Think of instances where you collaborated with others to achieve a common goal. Highlighting your teamwork skills will show that you can contribute positively to the vibrant team at the Sports Bar.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, training opportunities, or how they celebrate employee achievements. This shows your enthusiasm for the role and helps you gauge if it's the right fit for you.
