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- Tasks: Lead a team to deliver exceptional hospitality and train staff for service excellence.
- Company: Join Genting Casinos UK Ltd., a vibrant and dynamic workplace in Birmingham.
- Benefits: Enjoy discounts, health cash plans, gym memberships, and more perks.
- Other info: Flexible shifts with opportunities for growth in a rewarding career.
- Why this job: Be part of a fun environment where your leadership makes a real difference.
- Qualifications: Experience in hospitality and a passion for customer service.
The predicted salary is between 25000 - 30000 £ per year.
Genting Casinos UK Ltd. in Birmingham is looking for a dedicated Hospitality Supervisor to enhance service excellence within the team. The role requires flexibility to work various shifts, including weekends and nights.
Key responsibilities include:
- Training staff
- Ensuring stock control
- Fostering a customer-focused service
Benefits include a range of discounts across venues, health cash plans, gym memberships, and more, making it a rewarding workplace for enthusiastic candidates.
Hospitality Team Leader | Upselling & Service Excellence employer: Genting Casinos UK Ltd.
Contact Detail:
Genting Casinos UK Ltd. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Hospitality Team Leader | Upselling & Service Excellence
✨Tip Number 1
Network like a pro! Reach out to your connections in the hospitality industry and let them know you're on the lookout for opportunities. You never know who might have the inside scoop on a role that’s perfect for you.
✨Tip Number 2
Prepare for those interviews by practising common questions related to service excellence and upselling. We can help you with mock interviews to boost your confidence and ensure you shine when it counts!
✨Tip Number 3
Showcase your flexibility! Since the role requires working various shifts, be ready to discuss your availability and willingness to adapt. Highlighting this can set you apart from other candidates.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we’re always looking for enthusiastic candidates who are eager to enhance service excellence.
We think you need these skills to ace Hospitality Team Leader | Upselling & Service Excellence
Some tips for your application 🫡
Show Your Passion for Hospitality: When writing your application, let your enthusiasm for the hospitality industry shine through. We want to see how much you care about providing excellent service and creating memorable experiences for customers.
Tailor Your Application: Make sure to customise your CV and cover letter to highlight relevant experience that aligns with the role. We love seeing how your skills in training staff and managing stock can contribute to our team's success.
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make sure your key achievements and experiences are easy to spot. This helps us quickly see why you’d be a great fit for our team.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Genting Casinos UK Ltd.
✨Know Your Stuff
Before the interview, make sure you understand the ins and outs of hospitality service excellence. Familiarise yourself with Genting Casinos UK Ltd.'s values and how they prioritise customer service. This will help you demonstrate your passion for the role and show that you're a great fit.
✨Showcase Your Flexibility
Since the role requires flexibility with shifts, be prepared to discuss your availability openly. Share examples from your past experiences where you've successfully adapted to changing schedules or handled unexpected situations. This will highlight your readiness to meet the demands of the job.
✨Training and Teamwork
As a Hospitality Supervisor, you'll be training staff and fostering a team environment. Come prepared with specific examples of how you've trained others or contributed to a positive team dynamic in previous roles. This will showcase your leadership skills and commitment to service excellence.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team culture, training programmes, or how success is measured in the role. This shows your genuine interest in the position and helps you determine if it's the right fit for you.