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- Tasks: Lead a vibrant team in a busy bar/restaurant, ensuring top-notch service and compliance.
- Company: Join Genting Casinos, a leading UK leisure business with a commitment to outstanding customer experiences.
- Benefits: Enjoy flexible benefits, private GP access, discounts, and mental health support.
- Why this job: Be part of a dynamic team, develop your skills, and enjoy a fun workplace culture.
- Qualifications: Previous supervisory experience in a busy bar is essential; flexibility for shifts is a must.
- Other info: Participate in exciting social events and career development opportunities.
The predicted salary is between 28800 - 43200 £ per year.
Have you got experience working in a busy bar or restaurant? Are you a great team player? We have a vacancy for a hospitality team leader to join Genting. You will work closely with the management team to ensure the smooth running of our bar/restaurant, supporting and motivating colleagues.
Key skills and responsibilities include:
- Ensure compliance with company standards, food health and hygiene procedures and legislation and licensing laws at all times.
- Manage and develop the team members effectively, always encouraging a customer-focused attitude.
- Adopt a positive and flexible attitude to changing priorities and procedures, including shift changes.
- Positively promote sales awareness within the department and maximise sales opportunities.
- Maintain all bar and restaurant stock levels as required.
- Self-motivated, driven and passionate about delivering a high-quality service for our customers.
- Able to work under pressure in a busy environment.
- Previous supervisory experience in a busy bar is essential.
- Being flexible and able to work a variety of shifts including night shifts and weekends.
In return for your commitment, we offer an excellent salary, development opportunities and a wide range of employee benefits:
- Company funded benefits
- Private GP helpline.
- Discount portal for popular retailers, restaurants, leisure and more.
- Pension scheme.
- Life assurance.
- Employee assistance programme - A confidential helpline providing 24/7 advice and counselling whatever the issue.
- 20% discounted gym membership.
- Mental health support.
- Family-friendly and wellbeing policies.
- Flexible benefits - designed for employees to choose the best package for their personal needs.
- Health Cash Plan (level 1 is company funded).
- Critical illness cover.
- Dental insurance.
- Travel insurance.
- Health Screening.
- Rewards, recognition, development, and events.
- Career development opportunities.
- Genting Academy - online learning portal.
- Long service awards.
- Staff social fund.
- Annual company Christmas present.
- A range of social engagement activities such as a company-wide pub quiz, Croupier of the Year Awards, and a 5-a-side football tournament.
*Subject to eligibility.
OUR BUSINESS
Genting Casinos is one of the UK’s most popular leisure businesses and is proud to deliver outstanding service to our customers in our casinos nationwide. As part of the Genting Group, which employs 62,000 people worldwide, we are passionate about our values and providing our colleagues and customers with a fantastic experience.
As an inclusive and diverse employer, we celebrate individuality and value the contribution that each person brings to our workplace. We continue to gain an understanding of the needs and requirements of our customers, colleagues and prospects and actively embrace and accommodate these. If you require any support in relation to your interview, such as guidance, advice or any adjustments, please contact us.
Hospitality Team Leader employer: Genting Casinos UK Ltd.
Contact Detail:
Genting Casinos UK Ltd. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Hospitality Team Leader
✨Tip Number 1
Familiarise yourself with the specific challenges and demands of working in a busy bar or restaurant. Understanding the fast-paced environment will help you demonstrate your ability to thrive under pressure during interviews.
✨Tip Number 2
Showcase your leadership skills by preparing examples of how you've successfully managed and motivated a team in the past. Be ready to discuss specific situations where you encouraged a customer-focused attitude among your colleagues.
✨Tip Number 3
Research Genting Casinos and their values to align your responses with their company culture. Highlight your passion for delivering high-quality service and how it matches their commitment to outstanding customer experiences.
✨Tip Number 4
Be prepared to discuss your flexibility regarding shift patterns, including nights and weekends. Emphasising your willingness to adapt to changing priorities will show that you're a reliable candidate for the role.
We think you need these skills to ace Hospitality Team Leader
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your previous supervisory experience in a busy bar or restaurant. Emphasise your ability to manage and develop team members, as well as your customer-focused attitude.
Craft a Strong Cover Letter: In your cover letter, express your passion for delivering high-quality service and your flexibility in working various shifts. Mention specific examples of how you've successfully handled pressure in a busy environment.
Showcase Relevant Skills: Clearly outline your understanding of compliance with food health and hygiene procedures, licensing laws, and stock management. This will demonstrate your readiness for the responsibilities of the role.
Highlight Teamwork and Leadership: Discuss your experience as a team player and leader. Provide examples of how you have motivated colleagues and promoted sales awareness in previous roles, which aligns with the job's key responsibilities.
How to prepare for a job interview at Genting Casinos UK Ltd.
✨Showcase Your Supervisory Experience
Make sure to highlight your previous supervisory roles in busy bar or restaurant settings. Share specific examples of how you managed teams, resolved conflicts, and maintained high service standards.
✨Demonstrate Customer Focus
Prepare to discuss how you prioritise customer satisfaction. Think of instances where you went above and beyond to enhance the customer experience, as this aligns with the company's values.
✨Be Ready for Scenario Questions
Expect questions that assess your ability to handle pressure and adapt to changing priorities. Practice responses to scenarios like managing a busy shift or dealing with a difficult customer.
✨Familiarise Yourself with Compliance Standards
Brush up on food health and hygiene procedures, as well as licensing laws relevant to the hospitality industry. Being knowledgeable about these topics will demonstrate your commitment to maintaining high standards.
