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- Tasks: Lead a vibrant hospitality team, ensuring excellent service and staff development.
- Company: Join Resorts World, a fun and dynamic leisure destination.
- Benefits: Flexible benefits, discounts, gym membership, and career progression opportunities.
- Why this job: Be part of an exciting environment with diverse events and a supportive team.
- Qualifications: Strong leadership, communication skills, and a positive attitude required.
- Other info: Inclusive workplace celebrating individuality and offering engaging company events.
The predicted salary is between 24000 - 36000 £ per year.
We are currently recruiting for a hard working and enthusiastic Hospitality Team Leader to join our vibrant team, working 40 hours per week. Candidates must be fully flexible to work a variety of shifts including weekends, nights and bank holidays.
Key competencies and duties include:
- Demonstrating the ability to motivate, develop and deploy staff within the Bar & Restaurant
- Delivery of excellence in signature service and strong team building skills
- Excellent communication skills
- An effective team player who contributes to continuous business improvement
- Ensuring that a comprehensive, guest focused service is provided within the Hospitality areas
- Helping to build, train and develop an effective team through encouraging involvement, feedback and using the strengths of the team
- Assisting with the training of new team members
- An outgoing and enthusiastic personality
- A positive, can do attitude
What we can offer:
- Online Discount portal
- A range of “flexible benefits”* you can pick and choose from such as: extra holiday purchase, dental insurance, Company funded Health Cash Plan, critical illness cover and travel insurance.
- Life Cover
- Numerous discounts across Resorts World Birmingham and the NEC Campus
- Discounts across the wider Genting UK brand
- Discounted on-site gym membership
- Discounted bus and rail passes with National Express
- Pension
- Uniform provided
- Employee Assistance Programme
- Free on-site parking
- Staff discount at Genting Hotel, Santai Spa, Sky Bar & Restaurant, World Bar, Sports Bar, Vortex.
As we love to have fun, we run a number of Company funded engagement events for our people to get involved in each year.
We also continually looks at ways to reward and engage our employees through things like Lifestyle Vouchers, long service awards, team incentives and social fund, annual company Christmas present and Career progression through our online learning portal Genting Academy.
*subject to eligibility
Resorts World is a leisure destination owned by Genting UK Ltd. Genting owns and operates many exciting brands within the centre, including Resorts World Casino, Santai Spa, Genting Hotel, Sky Bar & Restaurant, Vortex Gaming family arcade, The World Bar, The Sports Bar and a thriving meeting and events business. Located opposite the Resorts World Arena and the NEC, Resorts World is part of a busy campus that attracts millions of consumers every year to a diverse range of concerts, exhibitions and events. A vibrant destination with a beautiful lakeside location, it offers a fun and fast-paced working environment.
As an inclusive and diverse employer, we celebrate individuality and value the contribution that each person brings to our workplace. We continue to gain an understanding of the needs and requirements of our customers, colleagues and prospects and actively embrace and accommodate these. If you require any support in relation to your interview, such as guidance, advice or any adjustments, please contact us.
Hospitality Team Leader - 40 hours per week employer: Genting Casinos UK Ltd.
Contact Detail:
Genting Casinos UK Ltd. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Hospitality Team Leader - 40 hours per week
✨Tip Number 1
Get to know the company culture! Before your interview, check out their social media and website. This will help you understand what they value and how you can fit in with their vibrant team.
✨Tip Number 2
Practice your communication skills! As a Hospitality Team Leader, you'll need to show off your excellent communication abilities. Try role-playing common interview questions with a friend to boost your confidence.
✨Tip Number 3
Show your enthusiasm! When you walk into that interview, let your outgoing personality shine. A positive, can-do attitude can make all the difference in landing the job.
✨Tip Number 4
Don’t forget to ask questions! Prepare some thoughtful questions about the team and the role. This shows you're genuinely interested and ready to contribute to continuous business improvement.
We think you need these skills to ace Hospitality Team Leader - 40 hours per week
Some tips for your application 🫡
Show Your Enthusiasm: When writing your application, let your passion for hospitality shine through! We want to see that you're excited about the role and ready to bring your positive, can-do attitude to our vibrant team.
Tailor Your Application: Make sure to customise your application to highlight your relevant experience and skills. Mention how you've motivated and developed teams in the past, as this is key for us when looking for a Hospitality Team Leader.
Be Clear and Concise: Keep your application straightforward and to the point. Use clear language to describe your experiences and achievements, so we can easily see how you fit into our team and contribute to continuous business improvement.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for all the exciting opportunities we have at Resorts World!
How to prepare for a job interview at Genting Casinos UK Ltd.
✨Know the Company Inside Out
Before your interview, take some time to research Resorts World and its various brands. Understanding their values, services, and the vibrant atmosphere they promote will help you align your answers with what they’re looking for in a Hospitality Team Leader.
✨Showcase Your Leadership Skills
Be ready to discuss specific examples of how you've motivated and developed teams in the past. Highlight your ability to foster a positive environment and encourage feedback, as these are key competencies for the role.
✨Demonstrate Excellent Communication
Since communication is crucial in hospitality, practice articulating your thoughts clearly and confidently. Think about how you can convey your ideas effectively, especially when discussing guest-focused service and team collaboration.
✨Bring Your Enthusiasm
Your outgoing personality is a big plus! Make sure to let your enthusiasm shine through during the interview. Share why you’re passionate about hospitality and how you can contribute to creating a fun and engaging atmosphere for both guests and staff.
