At a Glance
- Tasks: Lead a vibrant team to deliver exceptional hospitality and customer service.
- Company: Join a dynamic hospitality team at Resorts World Birmingham.
- Benefits: Enjoy flexible benefits, discounts, and a supportive work environment.
- Other info: Flexible shifts with opportunities for personal and professional growth.
- Why this job: Be part of a fun team and make a real impact in hospitality.
- Qualifications: Experience in hospitality and strong team-building skills required.
The predicted salary is between 20000 - 25000 € per year.
We are currently recruiting for a hard working and enthusiastic Hospitality Supervisor to join our vibrant team. Candidates must be fully flexible to work a variety of shifts across a 40 hour week, including weekends, night shifts and bank holidays.
Responsibilities:
- Delivery of excellence in signature service and strong team building skills.
- To have an understanding and experience in stock control.
- Ensuring that a comprehensive, customer focused service is provided within the Hospitality areas.
- Helping to build and develop an effective team through encouraging involvement, feedback and using the strengths of the team.
- An outgoing and enthusiastic personality.
- To be able to train staff on upselling and good customer interaction.
Benefits:
- Online Discount portal
- A range of flexible benefits such as: extra holiday purchase, dental insurance, Company funded Health Cash Plan, critical illness cover and travel insurance.
- Life Cover
- Numerous discounts across Resorts World Birmingham and the NEC Campus
- Discounts across the wider Genting UK brand
- Discounted on‑site gym membership
- Discounted bus and rail passes with National Express
- Pension
- Uniform provided
- Employee Assistance Programme
- Free on‑site parking
- Staff discount at Genting Hotel, Santai Spa, Sky Bar
Hospitality Supervisor - 40 hours per week employer: Genting Casinos UK Ltd.
Join our dynamic team as a Hospitality Supervisor, where we prioritise excellence in service and foster a supportive work culture. With flexible benefits including extra holiday purchase, health plans, and discounts across our venues, we are committed to your growth and well-being. Our vibrant location at Resorts World Birmingham offers unique opportunities for career advancement and a chance to be part of an enthusiastic team dedicated to delivering outstanding customer experiences.
StudySmarter Expert Advice🤫
We think this is how you could land Hospitality Supervisor - 40 hours per week
✨Tip Number 1
Get to know the company culture! Before your interview, do a bit of research on the vibe at the place you're applying to. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. Focus on showcasing your experience in stock control and customer service, as these are key for the Hospitality Supervisor role.
✨Tip Number 3
Be ready to share examples! Think of specific times when you've delivered excellent service or built a strong team. These stories will help you stand out and demonstrate your skills in action.
✨Tip Number 4
Don't forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It shows your enthusiasm and keeps you fresh in their minds. And remember, apply through our website for the best chance!
We think you need these skills to ace Hospitality Supervisor - 40 hours per week
Some tips for your application 🫡
Show Your Enthusiasm:When writing your application, let your passion for hospitality shine through! We want to see that you're excited about the role and ready to bring your energy to our vibrant team.
Tailor Your Experience:Make sure to highlight any relevant experience you have in hospitality or team management. We love seeing how your background aligns with our needs, so don’t be shy about showcasing your skills!
Be Clear and Concise:Keep your application straightforward and to the point. We appreciate clarity, so make sure your writing is easy to read and gets straight to the heart of why you’d be a great fit for us.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. We can’t wait to hear from you!
How to prepare for a job interview at Genting Casinos UK Ltd.
✨Know Your Hospitality Stuff
Make sure you brush up on your knowledge of hospitality standards and customer service excellence. Be ready to discuss your previous experiences in delivering top-notch service and how you’ve handled various situations in a busy environment.
✨Show Off Your Team Spirit
Since this role is all about building an effective team, come prepared with examples of how you've successfully worked with others. Think about times when you encouraged team involvement or provided constructive feedback to help your colleagues shine.
✨Flexibility is Key
Given the need for flexibility in shifts, be honest about your availability. Highlight your willingness to work weekends, nights, and bank holidays. This shows that you're committed and ready to jump in wherever needed.
✨Upselling Skills Matter
Prepare to discuss your experience with upselling and training others. Share specific strategies you've used to enhance customer interaction and boost sales, as this will demonstrate your ability to contribute to the team's success.
