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For Companies At a Glance
- Tasks: Welcome guests, manage check-ins, and handle admin tasks with a smile.
- Company: Join Genting Casinos, a leading leisure business in the UK with a global presence.
- Benefits: Enjoy flexible benefits, gym discounts, private GP access, and mental health support.
- Other info: Flexible shifts available, including nights and weekends, to fit your schedule.
- Why this job: Be part of a vibrant team that values diversity and offers career development opportunities.
- Qualifications: Strong communication skills and a friendly attitude; previous reception experience is a plus.
The predicted salary is between 28800 - 43200 £ per year.
JOB DESCRIPTION
Are you a friendly person who can warmly welcome our guests? Have you got strong communication skills?
A fantastic opportunity has arisen for a receptionist to join our team. As front-of-house, it is essential that you are able to provide outstanding customer service and support to our guests whilst working on an array of tasks including guest check-in and administration. Previous reception experience is preferred, but not essential.
Key skills and responsibilities include:
- Meeting and greeting all visitors in a professional and courteous manner.
- Good IT skills.
- Excellent customer service skills.
- A professional telephone manner.
- Strong communication and interpersonal skills.
- Being flexible and able to work a variety of shifts including night shifts and weekends.
In return for your commitment, we offer an excellent salary, development opportunities and a wide range of employee benefits – read more details below.
WHAT WE OFFER
As well as an excellent salary, we are dedicated to providing our colleagues with a vast range of benefits including:
Company funded benefits
- Private GP helpline.
- Discount portal for popular retailers, restaurants, leisure and more.
- Pension scheme.
- Life assurance.
- Employee assistance programme \\\” A confidential helpline providing 24/7 advice and counselling whatever the issue.
- 20% discounted gym membership.
- Mental health support.
- Family-friendly and wellbeing policies.
Flexible benefits* \\\” designed for employees to choose the best package for their personal needs.
- Health Cash Plan (level 1 is company funded).
- Critical illness cover.
- Dental insurance.
- Travel insurance.
- Health Screening.
Rewards, recognition, development, and events
- Career development opportunities.
- Genting Academy \\\” online learning portal.
- Long service awards.
- Staff social fund.
- Annual company Christmas present.
- A range of social engagement activities such as a company-wide pub quiz, Croupier of the Year Awards, and a 5-a-side football tournament.
*Subject to eligibility.
OUR BUSINESS
Genting Casinos is one of the UK’s most popular leisure businesses and is proud to deliver outstanding service to our customers in our casinos nationwide. As part of the Genting Group, which employs 62,000 people worldwide, we are passionate about our values and providing our colleagues and customers with a fantastic experience.
As an inclusive and diverse employer, we celebrate individuality and value the contribution that each person brings to our workplace. We continue to gain an understanding of the needs and requirements of our customers, colleagues and prospects and actively embrace and accommodate these. If you require any support in relation to your interview, such as guidance, advice or any adjustments, please contact us.
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Full Time Receptionist employer: Genting Casinos UK Ltd.
Contact Detail:
Genting Casinos UK Ltd. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Full Time Receptionist
✨Tip Number 1
Familiarise yourself with the company culture and values of Genting Casinos. Understanding their commitment to outstanding customer service will help you align your responses during the interview, showcasing how you can contribute to their mission.
✨Tip Number 2
Practice your communication skills by engaging in conversations with friends or family. Being able to articulate your thoughts clearly and confidently will be crucial when interacting with guests and colleagues in a reception role.
✨Tip Number 3
Prepare for situational questions that may arise during the interview. Think of examples from your past experiences where you provided excellent customer service or handled challenging situations, as these will demonstrate your suitability for the role.
✨Tip Number 4
Show your flexibility and willingness to work various shifts by discussing your availability openly. Highlighting your adaptability can set you apart, especially since the role requires working nights and weekends.
We think you need these skills to ace Full Time Receptionist
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience, especially any customer service or reception roles. Emphasise your communication skills and ability to work in a team, as these are key for the role.
Craft a Strong Cover Letter: Write a cover letter that showcases your personality and enthusiasm for the role. Mention specific skills from the job description, such as your professional telephone manner and flexibility with shifts.
Showcase Your Customer Service Skills: In your application, provide examples of how you've delivered excellent customer service in the past. This could include situations where you resolved issues or went above and beyond for guests.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for a receptionist role.
How to prepare for a job interview at Genting Casinos UK Ltd.
✨Show Your Friendly Side
As a receptionist, your ability to warmly welcome guests is crucial. Practice a friendly greeting and maintain a positive attitude throughout the interview to demonstrate your interpersonal skills.
✨Highlight Your Communication Skills
Strong communication is key for this role. Be prepared to discuss examples of how you've effectively communicated with customers or colleagues in the past, showcasing your ability to handle various situations.
✨Demonstrate Flexibility
The job requires flexibility with shifts, including nights and weekends. Be ready to express your willingness to adapt to different schedules and share any previous experiences that highlight your flexibility.
✨Prepare for IT Questions
Good IT skills are essential for a receptionist. Brush up on common software used in reception roles and be prepared to discuss your experience with technology during the interview.