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- Tasks: Deal exciting casino games like blackjack and roulette while providing top-notch customer service.
- Company: Join Genting Casinos, a leading UK leisure business known for outstanding customer experiences.
- Benefits: Enjoy flexible benefits, private GP access, gym discounts, and mental health support.
- Why this job: Be part of a fun, inclusive team with opportunities for career growth and social events.
- Qualifications: Must be over 18, have a Personal Functional License, and possess strong communication skills.
- Other info: Flexible shifts available, including nights and weekends; tips may apply.
The predicted salary is between 24000 - 36000 £ per year.
Are you a skilled croupier searching for your next mission? Are you experienced in dealing blackjack, roulette, poker or baccarat? A fantastic opportunity has arisen for an experienced croupier to join our team. You will be dealing the games within our casino, ensuring accuracy and the highest levels of customer service.
Key skills and responsibilities include:
- Friendly, yet professional with excellent customer service skills.
- Quick mathematical ability enabling accurate bet calculation.
- Knowledge of casino games and their rules.
- Strong communication skills.
- Ensuring the security of the game, cash and assets are maintained.
- Provide an enjoyable, memorable gaming experience for customers.
- Personal Functional License (PFL) required.
- Being flexible and able to work a variety of shifts including night shifts and weekends.
In return for your commitment, we offer an excellent salary, development opportunities and a wide range of employee benefits.
What we offer:
- Company funded benefits
- Private GP helpline.
- Discount portal for popular retailers, restaurants, leisure and more.
- Pension scheme.
- Life assurance.
- Employee assistance programme - A confidential helpline providing 24/7 advice and counselling whatever the issue.
- 20% discounted gym membership.
- Mental health support.
- Family-friendly and wellbeing policies.
- Flexible benefits - designed for employees to choose the best package for their personal needs.
- Health Cash Plan (level 1 is company funded).
- Critical illness cover.
- Dental insurance.
- Travel insurance.
- Health Screening.
- Rewards, recognition, development, and events.
- Career development opportunities.
- Genting Academy - online learning portal.
- Long service awards.
- Staff social fund.
- Annual company Christmas present.
- A range of social engagement activities such as a company-wide pub quiz, Croupier of the Year Awards, and a 5-a-side football tournament.
Genting Casinos is one of the UK’s most popular leisure businesses and is proud to deliver outstanding service to our customers in our casinos nationwide. As part of the Genting Group, which employs 62,000 people worldwide, we are passionate about our values and providing our colleagues and customers with a fantastic experience. As an inclusive and diverse employer, we celebrate individuality and value the contribution that each person brings to our workplace.
If you require any support in relation to your interview, such as guidance, advice or any adjustments, please contact us.
Experienced Croupier employer: Genting Casinos UK Ltd.
Contact Detail:
Genting Casinos UK Ltd. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Experienced Croupier
✨Tip Number 1
Brush up on your game knowledge! Make sure you're well-versed in the rules and strategies of blackjack, roulette, poker, and baccarat. This will not only boost your confidence but also impress the hiring team during any discussions.
✨Tip Number 2
Showcase your customer service skills! Think of examples from your past experiences where you provided exceptional service or handled difficult situations with customers. Being able to articulate these stories can set you apart from other candidates.
✨Tip Number 3
Prepare for a flexible schedule! Since the role requires working various shifts, be ready to discuss your availability openly. Highlighting your flexibility can demonstrate your commitment and willingness to adapt to the casino's needs.
✨Tip Number 4
Familiarise yourself with Genting Casinos' values and culture. Understanding their commitment to diversity and inclusion can help you align your responses during interviews, showing that you are a good fit for their team.
We think you need these skills to ace Experienced Croupier
Some tips for your application 🫡
Highlight Relevant Experience: Make sure to emphasise your experience as a croupier, particularly in dealing games like blackjack, roulette, poker, or baccarat. Use specific examples to showcase your skills and how they align with the job requirements.
Showcase Customer Service Skills: Since excellent customer service is crucial for this role, include instances where you provided outstanding service. Mention any feedback from customers or colleagues that highlights your friendly yet professional approach.
Demonstrate Mathematical Ability: Given the need for quick mathematical skills, consider including a brief example of how you've successfully calculated bets or managed game security in previous roles. This will show your capability in handling the responsibilities of the position.
Tailor Your Application: Customise your CV and cover letter to reflect the specific skills and experiences mentioned in the job description. This shows that you have taken the time to understand what the company is looking for and how you can contribute.
How to prepare for a job interview at Genting Casinos UK Ltd.
✨Showcase Your Game Knowledge
Make sure to brush up on the rules and strategies of blackjack, roulette, poker, and baccarat. Being able to discuss these games confidently will demonstrate your expertise and passion for the role.
✨Highlight Customer Service Skills
Prepare examples of how you've provided excellent customer service in previous roles. This is crucial for a croupier, as creating a memorable gaming experience for customers is key.
✨Demonstrate Quick Mathematical Ability
Practice quick calculations related to betting and payouts. You might be asked to perform some calculations during the interview to showcase your skills, so being prepared will help you stand out.
✨Be Ready for Shift Flexibility Questions
Since the role requires flexibility with shifts, be prepared to discuss your availability. Showing that you are open to working nights and weekends will reflect positively on your commitment to the job.
