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- Tasks: Learn to deal popular casino games and provide an amazing customer experience.
- Company: Join Genting Casinos, a vibrant leader in the leisure industry.
- Benefits: Enjoy competitive salary, flexible benefits, and a range of employee perks.
- Why this job: Kickstart your career in a fun environment with great training and development opportunities.
- Qualifications: No experience needed, just a passion for customer service and a can-do attitude.
- Other info: Participate in exciting social events and enjoy a supportive workplace culture.
Are you looking for a brand-new career? Would you like to work in a fun, vibrant industry? We are currently looking to recruit a trainee croupier, no previous gaming experience is necessary. If you are passionate about delivering great customer service and are willing to learn, this could be the role for you. All training will be provided in an initial 6-week training school where you will learn to deal popular casino games including roulette and blackjack. Once you are trained, you will be responsible for dealing the casino games to our customers and ensuring they have an enjoyable experience.
Key skills and responsibilities include:
- Enthusiastic, bubbly personality ready to deliver outstanding customer service.
- Confident with a can-do mindset.
- An efficient team player.
- Flexible attitude to work - able to work shifts including nights and weekends to support our business.
- Good maths skills to enable correct calculation of customers’ bets.
- Being flexible and able to work a variety of shifts including night shifts and weekends.
Please note applicants must be over the age of 18, have the right to work in the UK and be able to pass a DBS check (no criminal record) in order to obtain a gaming license.
In return for your commitment, we offer an excellent salary, development opportunities and a wide range of employee benefits:
- Company funded benefits
- Private GP helpline.
- Discount portal for popular retailers, restaurants, leisure and more.
- Pension scheme.
- Life assurance.
- Employee assistance programme - a confidential helpline providing 24/7 advice and counselling whatever the issue.
- 20% discounted gym membership.
- Mental health support.
- Family-friendly and wellbeing policies.
- Flexible benefits - designed for employees to choose the best package for their personal needs.
- Health Cash Plan (level 1 is company funded).
- Critical illness cover.
- Dental insurance.
- Travel insurance.
- Health Screening.
- Rewards, recognition, development, and events.
- Career development opportunities.
- Genting Academy - online learning portal.
- Long service awards.
- Staff social fund.
- Annual company Christmas present.
- A range of social engagement activities such as a company-wide pub quiz, Croupier of the Year Awards, and a 5-a-side football tournament.
Our Business:
Genting Casinos is one of the UK’s most popular leisure businesses and is proud to deliver outstanding service to our customers in our casinos nationwide. As part of the Genting Group, which employs 62,000 people worldwide, we are passionate about our values and providing our colleagues and customers with a fantastic experience. As an inclusive and diverse employer, we celebrate individuality and value the contribution that each person brings to our workplace. We continue to gain an understanding of the needs and requirements of our customers, colleagues and prospects and actively embrace and accommodate these. If you require any support in relation to your interview, such as guidance, advice or any adjustments, please contact us.
Trainee Croupier/Dealer in Birmingham employer: Genting Casinos UK Ltd.
Contact Detail:
Genting Casinos UK Ltd. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Trainee Croupier/Dealer in Birmingham
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Genting Casinos. Understand their values and what makes them tick. This will help you connect with the interviewers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your customer service skills! Since this role is all about delivering great experiences, think of examples from your past where you've gone above and beyond for customers. Be ready to share these stories during your interview to showcase your bubbly personality.
✨Tip Number 3
Be flexible and open-minded! The job requires working shifts, including nights and weekends. Make sure to express your willingness to adapt to different schedules. This shows that you're committed and ready to jump in wherever needed.
✨Tip Number 4
Apply through our website! We want to see your application come through directly. It’s the best way to ensure it gets noticed. Plus, you’ll find all the details about the role and benefits right there, making it easier for you to prepare.
We think you need these skills to ace Trainee Croupier/Dealer in Birmingham
Some tips for your application 🫡
Show Your Personality: We want to see the real you! Make sure your application reflects your enthusiastic and bubbly personality. This role is all about delivering great customer service, so let that shine through in your writing.
Highlight Your Flexibility: Since this job involves working shifts, including nights and weekends, be sure to mention your flexible attitude. We love team players who are ready to adapt to the needs of the business!
Math Skills Matter: Good maths skills are key for this role, especially when it comes to calculating bets. If you've got any relevant experience or examples of your maths skills, make sure to include them in your application!
Apply Through Our Website: Ready to take the plunge? We encourage you to apply through our website for a smooth application process. It’s the best way to ensure your application gets into the right hands!
How to prepare for a job interview at Genting Casinos UK Ltd.
✨Know the Games
Even if you don't have prior gaming experience, it's a good idea to familiarise yourself with popular casino games like roulette and blackjack. Watch some videos or read up on the rules and strategies. This will show your enthusiasm and willingness to learn during the interview.
✨Show Your Personality
As a trainee croupier, having a bubbly and enthusiastic personality is key. During the interview, let your personality shine through! Share stories that highlight your customer service skills and how you enjoy making people feel welcome and entertained.
✨Demonstrate Team Spirit
Being an efficient team player is crucial in this role. Be prepared to discuss examples of how you've worked well in a team before. Whether it’s in a previous job, school project, or even a sports team, showing that you can collaborate effectively will impress the interviewers.
✨Be Flexible and Ready to Adapt
The job requires a flexible attitude towards shifts, including nights and weekends. Make sure to express your willingness to work varied hours. You could mention any past experiences where you had to adapt to changing schedules or environments, showcasing your reliability and commitment.