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- Tasks: Join our Reception team and provide excellent customer service at Resorts World Casino.
- Company: Exciting workplace at Resorts World Casino with a focus on inclusivity.
- Benefits: Flexible benefits, discounts, gym membership, and health plans.
- Why this job: Be part of a dynamic team and make guests feel welcome every day.
- Qualifications: Strong communication skills and ability to work under pressure.
- Other info: Flexible hours including nights and weekends, with great career growth opportunities.
The predicted salary is between 22000 - 26000 ÂŁ per year.
We are currently looking for an enthusiastic and hardworking Receptionist to join our Reception team at Resorts World Casino on a full time basis.
Key Competencies
- Excellent customer service skills and telephone manner
- Strong communication skills both written and verbal
- Must be able to work as part of a team and be able to build and maintain effective working relationships with all colleagues and guests.
- Be able to adopt a positive and flexible attitude to changing priorities and procedures, including changes to shifts/rotas
- Must have the ability to work under pressure and meet deadlines
- Good IT skills
- Must be flexible towards working hours as role involves working night shifts and weekends
What we can offer
- Online Discount portal
- A range of “flexible benefits” you can pick and choose from such as: extra holiday purchase, dental insurance, Company funded Health Cash Plan, critical illness cover and travel insurance.
- Life Cover
- Numerous discounts across Resorts World Birmingham and the NEC Campus
- Discounts across the wider Genting UK brand
- Discounted on-site gym membership
- Discounted bus and rail passes with National Express
- Pension
- Uniform provided
- Employee Assistance Programme
- Free on-site parking
- Staff discount at Genting Hotel, Santai Spa, Sky Bar & Restaurant, World Bar, Sports Bar, Vortex.
*subject to eligibility
As an inclusive and diverse employer, we celebrate individuality and value the contribution that each person brings to our workplace. We continue to gain an understanding of the needs and requirements of our customers, colleagues and prospects and actively embrace and accommodate these. If you require any support in relation to your interview, such as guidance, advice or any adjustments, please contact us.
Receptionist - 40 hours per week in Birmingham employer: Genting Casinos UK Ltd.
Contact Detail:
Genting Casinos UK Ltd. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Receptionist - 40 hours per week in Birmingham
✨Tip Number 1
First things first, research the company! Get to know Resorts World Casino and its values. This will help you tailor your approach during interviews and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. Focus on showcasing your customer service skills and how you handle pressure, as these are key for a Receptionist role.
✨Tip Number 3
Dress to impress! Make sure you look professional and polished for your interview. First impressions matter, especially in a customer-facing role like this one, so put your best foot forward.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It shows good manners and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Receptionist - 40 hours per week in Birmingham
Some tips for your application 🫡
Show Your Enthusiasm: When writing your application, let your passion for the role shine through! We want to see that you're excited about joining our Reception team and providing excellent customer service.
Tailor Your Skills: Make sure to highlight your strong communication skills and any relevant experience in customer service. We love seeing how your background aligns with what we’re looking for!
Be Flexible: Since the role involves working nights and weekends, mention your flexibility in your application. We appreciate candidates who can adapt to changing priorities and schedules.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and get you started on this exciting journey with us.
How to prepare for a job interview at Genting Casinos UK Ltd.
✨Know Your Customer Service Skills
Since the role requires excellent customer service skills, think of specific examples from your past experiences where you provided outstanding service. Be ready to discuss how you handled difficult situations and maintained a positive attitude.
✨Practice Your Communication
Strong communication is key for this position. Before the interview, practice answering common questions out loud. Focus on being clear and concise, and don’t forget to showcase your verbal and written communication skills.
✨Show Your Team Spirit
This job involves working as part of a team, so be prepared to talk about your experiences in collaborative environments. Share examples of how you’ve built effective relationships with colleagues and contributed to team success.
✨Flexibility is Key
The role requires a flexible attitude towards changing priorities and working hours. Be ready to discuss your availability and any previous experiences where you adapted to changes in your work schedule or responsibilities.