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- Tasks: Lead a vibrant team to deliver exceptional hospitality and customer service.
- Company: Join a dynamic hospitality team at Resorts World Birmingham.
- Benefits: Enjoy flexible benefits, discounts, and a supportive work environment.
- Other info: Flexible shifts with opportunities for personal and professional growth.
- Why this job: Be part of a fun team and make guests' experiences unforgettable.
- Qualifications: Experience in hospitality and strong team-building skills required.
The predicted salary is between 22000 - 26000 £ per year.
We are currently recruiting for a hard working and enthusiastic Hospitality Supervisor to join our vibrant team. Candidates must be fully flexible to work a variety of shifts across a 40 hour week, including weekends, night shifts and bank holidays.
Responsibilities:
- Delivery of excellence in signature service and strong team building skills.
- To have an understanding and experience in stock control.
- Ensuring that a comprehensive, customer focused service is provided within the Hospitality areas.
- Helping to build and develop an effective team through encouraging involvement, feedback and using the strengths of the team.
- An outgoing and enthusiastic personality.
- To be able to train staff on upselling and good customer interaction.
Benefits:
- Online Discount portal
- A range of flexible benefits such as: extra holiday purchase, dental insurance, Company funded Health Cash Plan, critical illness cover and travel insurance.
- Life Cover
- Numerous discounts across Resorts World Birmingham and the NEC Campus
- Discounts across the wider Genting UK brand
- Discounted on‑site gym membership
- Discounted bus and rail passes with National Express
- Pension
- Uniform provided
- Employee Assistance Programme
- Free on‑site parking
- Staff discount at Genting Hotel, Santai Spa, Sky Bar & Restaurant, World Bar, Sports Bar, Vortex.
Hospitality Supervisor - 40 hours per week in Birmingham employer: Genting Casinos UK Ltd.
Contact Detail:
Genting Casinos UK Ltd. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Hospitality Supervisor - 40 hours per week in Birmingham
✨Tip Number 1
Network like a pro! Reach out to friends, family, or even former colleagues in the hospitality industry. They might know about openings that aren't advertised yet, and a personal recommendation can really give you an edge.
✨Tip Number 2
Show off your personality! When you get to the interview stage, let your enthusiasm shine through. Share stories that highlight your experience in delivering excellent customer service and team building – it’s all about making a memorable impression.
✨Tip Number 3
Be flexible and ready to adapt! Since the role requires working various shifts, be open about your availability during interviews. This shows you're committed and ready to jump in wherever needed, which is super appealing to employers.
✨Tip Number 4
Apply directly through our website! It’s the best way to ensure your application gets seen by the right people. Plus, you’ll find all the latest opportunities there, so keep checking back for new roles that match your skills.
We think you need these skills to ace Hospitality Supervisor - 40 hours per week in Birmingham
Some tips for your application 🫡
Show Your Enthusiasm: When writing your application, let your passion for hospitality shine through! We love to see candidates who are genuinely excited about the role and our vibrant team.
Tailor Your Experience: Make sure to highlight your relevant experience in stock control and customer service. We want to know how your skills can contribute to delivering excellence in our hospitality areas.
Be Flexible: Since the role requires flexibility with shifts, mention your availability clearly. We appreciate candidates who can adapt to various schedules, including weekends and nights.
Apply Through Our Website: For the best chance of joining us, make sure to apply directly through our website. It’s the easiest way for us to review your application and get you on board!
How to prepare for a job interview at Genting Casinos UK Ltd.
✨Know Your Stuff
Make sure you understand the key responsibilities of a Hospitality Supervisor. Brush up on stock control and customer service excellence, as these will likely come up in your interview. Being able to discuss your previous experiences in these areas will show that you're ready for the role.
✨Show Your Enthusiasm
This role requires an outgoing and enthusiastic personality, so let that shine through during your interview! Share examples of how you've built effective teams or provided exceptional service in the past. Your passion for hospitality can set you apart from other candidates.
✨Flexibility is Key
Since the job requires flexibility with shifts, be prepared to discuss your availability openly. Highlight any previous experience working varied hours, including weekends and nights, to demonstrate that you’re adaptable and ready to meet the demands of the role.
✨Prepare for Team Dynamics
Expect questions about team building and training staff. Think of specific instances where you’ve encouraged team involvement or provided feedback. Showing that you can leverage the strengths of your team will resonate well with the interviewers.