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For Companies At a Glance
- Tasks: Provide exceptional customer service and manage front of house duties.
- Company: Leading leisure and entertainment provider in Birmingham.
- Benefits: Flexible hours, discounts on services, and a fun work atmosphere.
- Why this job: Join a vibrant team that values diversity and employee engagement.
- Qualifications: Strong communication skills and a passion for customer service.
- Other info: Dynamic environment with opportunities to grow and learn.
The predicted salary is between 24000 - 36000 £ per year.
A leading leisure and entertainment provider in Birmingham is seeking individuals to undertake front of house duties, ensuring exceptional customer service.
Responsibilities include:
- Greeting guests
- Handling complaints
- Maintaining the reception area
Benefits include:
- Flexible options
- Discounts across services
- A fun working environment
Join a vibrant team that values diversity and employee engagement.
Front Desk & Guest Services Specialist in Birmingham employer: Genting Casinos UK Ltd.
Contact Detail:
Genting Casinos UK Ltd. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Front Desk & Guest Services Specialist in Birmingham
✨Tip Number 1
Make sure to research the company before your interview. Knowing their values and services will help you connect with the team and show that you're genuinely interested in being part of their vibrant environment.
✨Tip Number 2
Practice your customer service skills! Think about how you would handle different guest scenarios, from greeting them warmly to resolving complaints. This will help you shine during the interview.
✨Tip Number 3
Dress the part! First impressions matter, especially in a front desk role. Choose an outfit that reflects professionalism while still being comfortable and approachable.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed and shows that you’re keen on joining our fantastic team.
We think you need these skills to ace Front Desk & Guest Services Specialist in Birmingham
Some tips for your application 🫡
Show Your Personality: When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to show your enthusiasm for customer service and how you can contribute to our vibrant team.
Tailor Your Application: Make sure to tailor your application to the Front Desk & Guest Services Specialist role. Highlight any relevant experience you have in front of house duties or customer service, and mention how you handle complaints with a positive attitude.
Keep It Professional Yet Friendly: While we love a friendly vibe, remember to keep your application professional. Use clear language and check for any typos or errors. A polished application shows us that you care about the details!
Apply Through Our Website: We encourage you to apply through our website for the best chance of getting noticed. It’s super easy, and you’ll find all the info you need to make your application stand out. We can’t wait to hear from you!
How to prepare for a job interview at Genting Casinos UK Ltd.
✨Know the Company
Before your interview, do a bit of research on the leisure and entertainment provider. Understand their values, services, and what makes them stand out in Birmingham. This will help you tailor your answers and show that you're genuinely interested in being part of their vibrant team.
✨Showcase Your Customer Service Skills
As a Front Desk & Guest Services Specialist, exceptional customer service is key. Prepare examples from your past experiences where you've successfully handled guest interactions, resolved complaints, or created a positive atmosphere. This will demonstrate your ability to thrive in a front-of-house role.
✨Practice Common Interview Questions
Anticipate questions related to handling difficult guests or managing busy periods at the reception. Practising your responses can help you feel more confident and articulate during the interview. Remember, it's all about showcasing your problem-solving skills and ability to stay calm under pressure.
✨Dress the Part
First impressions matter, especially in a front-of-house role. Dress smartly and appropriately for the interview to reflect the professional yet fun environment of the company. A polished appearance shows that you take the opportunity seriously and are ready to represent the brand well.
