At a Glance
- Tasks: Deal exciting casino games like blackjack and roulette while providing top-notch customer service.
- Company: Join Genting Casinos, a leading leisure business in the UK with a vibrant culture.
- Benefits: Enjoy competitive salary, private GP helpline, gym discounts, and flexible benefits tailored to you.
- Why this job: Be part of a fun team, create memorable experiences, and grow your career in a dynamic environment.
- Qualifications: Must be over 18, have a Personal Functional License, and possess strong communication skills.
- Other info: Participate in social events, awards, and enjoy career development opportunities through Genting Academy.
The predicted salary is between 24000 - 36000 Β£ per year.
Are you a skilled croupier searching for your next mission? Are you experienced in dealing blackjack, roulette, poker or baccarat? A fantastic opportunity has arisen for an experienced croupier to join our team. You will be dealing the games within our casino, ensuring accuracy and the highest levels of customer service.
Key skills and responsibilities include:
- Friendly, yet professional with excellent customer service skills.
- Quick mathematical ability enabling accurate bet calculation.
- Knowledge of casino games and their rules.
- Strong communication skills.
- Ensuring the security of the game, cash and assets are maintained.
- Provide an enjoyable, memorable gaming experience for customers.
- Personal Functional License (PFL) required.
- Being flexible and able to work a variety of shifts including night shifts and weekends.
In return for your commitment, we offer an excellent salary, development opportunities and a wide range of employee benefits.
What we offer:
- Company funded benefits
- Private GP helpline.
- Discount portal for popular retailers, restaurants, leisure and more.
- Pension scheme.
- Life assurance.
- Employee assistance programme - A confidential helpline providing 24/7 advice and counselling whatever the issue.
- 20% discounted gym membership.
- Mental health support.
- Family-friendly and wellbeing policies.
- Flexible benefits - designed for employees to choose the best package for their personal needs.
- Health Cash Plan (level 1 is company funded).
- Critical illness cover.
- Dental insurance.
- Travel insurance.
- Health Screening.
- Rewards, recognition, development, and events.
- Career development opportunities.
- Genting Academy - online learning portal.
- Long service awards.
- Staff social fund.
- Annual company Christmas present.
- A range of social engagement activities such as a company-wide pub quiz, Croupier of the Year Awards, and a 5-a-side football tournament.
Genting Casinos is one of the UKβs most popular leisure businesses and is proud to deliver outstanding service to our customers in our casinos nationwide. As part of the Genting Group, which employs 62,000 people worldwide, we are passionate about our values and providing our colleagues and customers with a fantastic experience. As an inclusive and diverse employer, we celebrate individuality and value the contribution that each person brings to our workplace.
Experienced Croupier in Birmingham employer: Genting Casinos UK Ltd.
Contact Detail:
Genting Casinos UK Ltd. Recruiting Team
StudySmarter Expert Advice π€«
We think this is how you could land Experienced Croupier in Birmingham
β¨Tip Number 1
Get to know the casino environment! Familiarise yourself with the layout and the games offered. This will help you feel more confident during your interview and show that you're genuinely interested in the role.
β¨Tip Number 2
Practice your dealing skills! Whether it's blackjack, roulette, or poker, make sure you're sharp on the rules and can demonstrate your quick mathematical ability. We want to see you in action!
β¨Tip Number 3
Brush up on your customer service skills. Think of examples where you've provided excellent service in the past. We love candidates who can create memorable experiences for our customers!
β¨Tip Number 4
Apply through our website! Itβs the best way to ensure your application gets noticed. Plus, it shows us you're serious about joining our team at Genting Casinos.
We think you need these skills to ace Experienced Croupier in Birmingham
Some tips for your application π«‘
Show Off Your Skills: Make sure to highlight your experience with games like blackjack, roulette, and poker. We want to see how your skills can bring a memorable gaming experience to our customers!
Be Professional Yet Friendly: Your application should reflect your personality! Weβre looking for someone who can balance professionalism with a friendly approach, so let that shine through in your writing.
Keep It Clear and Concise: We appreciate clarity! Use straightforward language and get to the point. This helps us quickly understand your qualifications and why youβd be a great fit for our team.
Apply Through Our Website: Donβt forget to submit your application through our website! Itβs the best way for us to receive your details and ensures youβre considered for this fantastic opportunity.
How to prepare for a job interview at Genting Casinos UK Ltd.
β¨Know Your Games
Make sure you brush up on the rules and nuances of blackjack, roulette, poker, and baccarat. Being able to discuss these games confidently will show your expertise and passion for the role.
β¨Show Off Your Customer Service Skills
Prepare examples of how you've provided excellent customer service in the past. Think about situations where you turned a challenging experience into a positive one for the customer β this is key in a casino environment!
β¨Math Skills Matter
Since quick calculations are crucial for a croupier, practice some basic maths before your interview. You might even want to run through some mock scenarios to demonstrate your ability to calculate bets accurately under pressure.
β¨Be Ready for Shift Work
Flexibility is important in this role, so be prepared to discuss your availability for various shifts, including nights and weekends. Showing that you're adaptable will make you a more attractive candidate.