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- Tasks: Become a trainee croupier, learning to deal games like roulette and blackjack.
- Company: Join Genting Casinos, a leading leisure business in the UK with a vibrant atmosphere.
- Benefits: Enjoy a competitive salary, flexible benefits, and a range of employee perks.
- Why this job: Experience a fun work environment while delivering great customer service and making lasting memories.
- Qualifications: No prior experience needed; just bring enthusiasm and a willingness to learn.
- Other info: Must be over 18 and able to pass a DBS check for gaming license.
The predicted salary is between 20500 - 21500 £ per year.
Are you looking for a brand-new career? Would you like to work in a fun, vibrant industry? We are currently looking to recruit a trainee croupier, no previous gaming experience is necessary. If you are passionate about delivering great customer service and are willing to learn, this could be the role for you. All training will be provided in an initial 6-week training school where you will learn to deal popular casino games including roulette and blackjack. Once you are trained, you will be responsible for dealing the casino games to our customers and ensuring they have an enjoyable experience.
Key skills and responsibilities include:
- Enthusiastic, bubbly personality ready to deliver outstanding customer service.
- Confident with a can-do mindset.
- An efficient team player.
- Flexible attitude to work - able to work shifts including nights and weekends to support our business.
- Good maths skills to enable correct calculation of customers' bets.
- Being flexible and able to work a variety of shifts including night shifts and weekends.
Please note applicants must be over the age of 18, have the right to work in the UK and be able to pass a DBS check (no criminal record) in order to obtain a gaming license.
WHAT WE OFFER
As well as an excellent salary, we are dedicated to providing our colleagues with a vast range of benefits including:
- Company funded benefits
- Private GP helpline.
- Discount portal for popular retailers, restaurants, leisure and more.
- Pension scheme.
- Life assurance.
- Employee assistance programme - a confidential helpline providing 24/7 advice and counselling whatever the issue.
- 20% discounted gym membership.
- Mental health support.
- Family-friendly and wellbeing policies.
- Flexible benefits - designed for employees to choose the best package for their personal needs.
- Health Cash Plan (level 1 is company funded).
- Critical illness cover.
- Dental insurance.
- Travel insurance.
- Health Screening.
- Rewards, recognition, development, and events.
- Career development opportunities.
- Genting Academy - online learning portal.
- Long service awards.
- Staff social fund.
- Annual company Christmas present.
- A range of social engagement activities such as a company-wide pub quiz, Croupier of the Year Awards, and a 5-a-side football tournament.
Tips subject to eligibility.
OUR BUSINESS
Genting Casinos is one of the UK’s most popular leisure businesses and is proud to deliver outstanding service to our customers in our casinos nationwide. As part of the Genting Group, which employs 62,000 people worldwide, we are passionate about our values and providing our colleagues and customers with a fantastic experience.
As an inclusive and diverse employer, we celebrate individuality and value the contribution that each person brings to our workplace. We continue to gain an understanding of the needs and requirements of our customers, colleagues and prospects and actively embrace and accommodate these. If you require any support in relation to your interview, such as guidance, advice or any adjustments, please contact us.
Trainee Croupier/Dealer employer: Genting Casinos UK Ltd. Careers
Contact Detail:
Genting Casinos UK Ltd. Careers Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Trainee Croupier/Dealer
✨Tip Number 1
Familiarise yourself with popular casino games like roulette and blackjack. Understanding the basics of these games will not only boost your confidence during the training but also impress your interviewers with your enthusiasm for the role.
✨Tip Number 2
Showcase your customer service skills in any interactions you have with the company. Whether it's through a phone call or during an informal chat, demonstrating a friendly and approachable attitude can set you apart from other candidates.
✨Tip Number 3
Be prepared to discuss your flexibility regarding shift work. Since the role requires working nights and weekends, expressing your willingness to adapt your schedule can make you a more attractive candidate.
✨Tip Number 4
Research Genting Casinos and their values. Understanding the company's culture and what they stand for will help you align your answers during the interview, showing that you're genuinely interested in being part of their team.
We think you need these skills to ace Trainee Croupier/Dealer
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of a Trainee Croupier/Dealer. Familiarise yourself with the skills required, such as customer service and basic maths, to tailor your application accordingly.
Craft a Tailored CV: Highlight any relevant experience or skills that align with the job description. Emphasise your enthusiasm for customer service and your willingness to learn, as these are key attributes for this role.
Write a Compelling Cover Letter: In your cover letter, express your passion for the gaming industry and your eagerness to join Genting Casinos. Mention your flexible attitude towards working shifts and your ability to work well in a team.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Genting Casinos UK Ltd. Careers
✨Show Your Enthusiasm
As a trainee croupier, having a bubbly and enthusiastic personality is key. Make sure to express your passion for customer service during the interview. Share examples of how you've gone above and beyond to make someone's experience enjoyable.
✨Demonstrate Your Team Spirit
Being an efficient team player is crucial in a casino environment. Highlight any past experiences where you worked collaboratively with others, whether in a job or a group project. This will show that you can contribute positively to the team dynamic.
✨Prepare for Shift Work
Since the role requires flexibility with shifts, including nights and weekends, be ready to discuss your availability. Show that you're adaptable and willing to work the hours needed to support the business.
✨Brush Up on Your Maths Skills
Good maths skills are essential for calculating bets accurately. Before the interview, practice basic calculations and be prepared to demonstrate your numerical abilities. This will reassure the interviewer that you can handle the responsibilities of the role.
