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- Tasks: Become a trainee croupier and learn to deal exciting casino games like roulette and blackjack.
- Company: Join Genting Casinos, a leading leisure business known for outstanding customer service across the UK.
- Benefits: Enjoy great perks like a private GP helpline, gym discounts, and flexible benefits tailored to you.
- Why this job: Dive into a vibrant industry with a fun culture and opportunities for personal development.
- Qualifications: No experience needed, just a passion for customer service and a can-do attitude; must be 18+.
- Other info: Training runs from 21/07/25 to 31/08/25; night shifts required.
Job Description
JOB DESCRIPTION
Are you looking for a brand-new career? Would you like to work in a fun, vibrant industry?
We are currently looking to recruit a trainee croupier, no previous gaming experience is necessary, if you are passionate about delivering great customer service and are willing to learn this could be the role for you. All training will be provided in an initial 6-week training school where you will learn to deal popular casino games including roulette and blackjack. Once you are trained, you will be responsible for dealing the casino games to our customers and ensuring they have an enjoyable experience.
Our Training School will run from 21/07/25 until 31/08/25 and applicants must be available throughout the 6 weeks.
Croupiers generally work night shifts and shift pattern is either 8pm-4am or 9pm-5am
Key skills and responsibilities include:
- Enthusiastic, bubbly personality ready to deliver outstanding customer service.
- Confident with a can-do mindset.
- An efficient team player.
- Flexible attitude to work – able to work shifts including nights and weekends to support our business.
- Good maths skills to enable correct calculation of customers bets.
- Being flexible and able to work a variety of shifts including night shifts and weekends.
- Please note applicants must be over the age of 18, have the right to work in the UK and be able to pass a DBS check (no criminal record) in order to obtain a gaming license.
In return for your commitment, we offer an excellent salary, development opportunities and a wide range of employee benefits. Read more details below.
WHAT WE OFFER
As well as an excellent salary, we are dedicated to providing our colleagues with a vast range of benefits including:
Company funded benefits
- Private GP helpline.
- Discount portal for popular retailers, restaurants, leisure and more.
- Pension scheme.
- Life assurance.
- Employee assistance programme " A confidential helpline providing 24/7 advice and counselling whatever the issue.
- 20% discounted gym membership.
- Mental health support.
- Family-friendly and wellbeing policies.
Flexible benefits* " designed for employees to choose the best package for their personal needs.
- Health Cash Plan (level 1 is company funded).
- Critical illness cover.
- Dental insurance.
- Travel insurance.
- Health Screening.
Rewards, recognition, development, and events
- Career development opportunities.
- Genting Academy " online learning portal.
- Long service awards.
- Staff social fund.
- Annual company Christmas present.
- A range of social engagement activities such as a company-wide pub quiz, Croupier of the Year Awards, and a 5-a-side football tournament.
- Tips
*Subject to eligibility.
OUR BUSINESS
Genting Casinos is one of the UK’s most popular leisure businesses and is proud to deliver outstanding service to our customers in our casinos nationwide. As part of the Genting Group, which employs 62,000 people worldwide, we are passionate about our values and providing our colleagues and customers with a fantastic experience.
As an inclusive and diverse employer, we celebrate individuality and value the contribution that each person brings to our workplace. We continue to gain an understanding of the needs and requirements of our customers, colleagues and prospects and actively embrace and accommodate these. If you require any support in relation to your interview, such as guidance, advice or any adjustments, please contact us.
Trainee Croupier employer: Genting Casinos UK Ltd. Careers
Contact Detail:
Genting Casinos UK Ltd. Careers Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Trainee Croupier
✨Tip Number 1
Show your enthusiasm for customer service during any interactions. Whether it's in a casual conversation or during the interview, let your passion shine through. This role is all about creating a fun atmosphere for customers, so demonstrating your bubbly personality can set you apart.
✨Tip Number 2
Be prepared to discuss your flexibility with shift patterns. Since the job requires night shifts and weekends, showing that you're open and adaptable to these hours will make you a more attractive candidate. Highlight any previous experience where you've had to work varied hours.
✨Tip Number 3
Brush up on your basic maths skills before the training starts. Being confident with numbers is crucial for a croupier, as you'll need to calculate bets quickly and accurately. Practising simple calculations can help you feel more prepared and capable.
✨Tip Number 4
Familiarise yourself with popular casino games like roulette and blackjack. Even though you’ll receive training, having a basic understanding of how these games work can demonstrate your genuine interest in the role. It shows that you're proactive and eager to learn.
We think you need these skills to ace Trainee Croupier
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand what being a trainee croupier entails. Familiarise yourself with the responsibilities and skills required, such as delivering excellent customer service and working flexible shifts.
Tailor Your CV: Highlight any relevant experience or skills that demonstrate your ability to provide great customer service. Even if you don't have gaming experience, showcase your enthusiasm, teamwork, and flexibility in your CV.
Craft a Strong Cover Letter: Write a cover letter that reflects your passion for the role and the gaming industry. Mention your willingness to learn and adapt, and how your personality aligns with the vibrant atmosphere of a casino.
Prepare for the Interview: If selected for an interview, be ready to discuss your customer service experience and how you handle different situations. Show your enthusiasm for the role and be prepared to answer questions about your availability for shifts.
How to prepare for a job interview at Genting Casinos UK Ltd. Careers
✨Show Your Enthusiasm
As a trainee croupier, having a bubbly personality is key. Make sure to express your passion for customer service during the interview. Share examples of how you've gone above and beyond to make someone's experience enjoyable.
✨Demonstrate Your Flexibility
Since the role involves working night shifts and weekends, be prepared to discuss your availability. Highlight your willingness to adapt to different shift patterns and your understanding of the demands of the job.
✨Brush Up on Your Maths Skills
Good maths skills are essential for calculating bets accurately. Before the interview, practice basic calculations and be ready to demonstrate your numerical abilities if asked. This will show that you're serious about the role.
✨Prepare Questions About Training
The training school is a significant part of this role. Prepare thoughtful questions about the training process, what you'll learn, and how you'll be supported as you transition into the role. This shows your eagerness to learn and grow.
