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- Tasks: As a Slots Host, you'll deliver top-notch customer service and support in our gaming areas.
- Company: Join a vibrant team in the exciting gaming industry, where fun meets professionalism.
- Benefits: Enjoy competitive pay, flexible shifts, and great employee perks.
- Why this job: This role offers a dynamic work environment and the chance to connect with customers daily.
- Qualifications: No prior gaming experience needed; just bring your passion for customer service!
- Other info: Be ready to work various shifts, including nights and weekends.
The predicted salary is between 24000 - 36000 £ per year.
Job Description
JOB DESCRIPTION
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Are you passionate about delivering exceptional customer service? Would you like to work in a fun, vibrant industry?
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We have a vacancy for a slots host to join our team, previous gaming experience is not essential. You will be responsible for ensuring our customers receive the highest standard of customer service and be on hand to offer support to ensure they have a great experience on our slot machines and electronic gaming areas. You will need to be flexible and able to work a variety of shifts across the week.
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Key skills and responsibilities include:
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- Ability to deliver excellence in customer service at all times.
- Constantly looking for new customers whilst offering a warm and friendly welcome.
- Oversee the slots and electronic gaming (ETG) areas offering assistance.
- Identify any food and beverage requirements using a proactive approach where appropriate.
- An understanding of the slots and the electronic gaming offer is preferable.
- Communicate any relevant promotional activity or events to customers.
- Share customer feedback with the general manager.
- Being flexible and able to work a variety of shifts including night shifts and weekends.
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In return for your commitment, we offer an excellent salary, development opportunities and a wide range of employee benefits �" read more details below.
Slots Host employer: Genting Casinos UK Ltd. Careers
Contact Detail:
Genting Casinos UK Ltd. Careers Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Slots Host
✨Tip Number 1
Show your passion for customer service during the interview. Share specific examples of how you've gone above and beyond to help customers in previous roles, even if they are not in the gaming industry.
✨Tip Number 2
Familiarize yourself with common slot machine games and electronic gaming terms. This knowledge will help you communicate effectively with customers and demonstrate your enthusiasm for the role.
✨Tip Number 3
Be prepared to discuss your flexibility regarding shifts. Highlight your willingness to work nights and weekends, as this is crucial for the slots host position.
✨Tip Number 4
Research any current promotions or events related to the gaming industry. Being informed will allow you to engage with customers and show that you're proactive about enhancing their experience.
We think you need these skills to ace Slots Host
Some tips for your application 🫡
Highlight Customer Service Skills: Make sure to emphasize your ability to deliver exceptional customer service. Use specific examples from your past experiences that showcase your skills in providing a warm and friendly welcome.
Show Flexibility: Mention your availability to work various shifts, including nights and weekends. This is crucial for the role, so be clear about your flexibility in your application.
Demonstrate Knowledge of Gaming: While previous gaming experience is not essential, showing an understanding of slots and electronic gaming can set you apart. If you have any relevant knowledge or interest, be sure to include it.
Express Enthusiasm for the Industry: Convey your passion for working in a fun and vibrant industry. Let your enthusiasm shine through in your cover letter or personal statement to connect with the company's culture.
How to prepare for a job interview at Genting Casinos UK Ltd. Careers
✨Show Your Passion for Customer Service
Make sure to express your enthusiasm for delivering exceptional customer service. Share examples from your past experiences where you went above and beyond to help customers, even if they are not directly related to gaming.
✨Demonstrate Flexibility
Since the role requires working various shifts, highlight your availability and willingness to adapt to different schedules. Mention any previous experience you have with flexible work hours.
✨Familiarize Yourself with Gaming Concepts
While previous gaming experience is not essential, having a basic understanding of slot machines and electronic gaming can set you apart. Do some research on popular games and trends in the industry to show your interest.
✨Communicate Effectively
Practice clear and friendly communication. During the interview, be prepared to discuss how you would engage with customers and share promotional activities or events, as this is a key part of the role.
