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- Tasks: Join us as a Senior Croupier, dealing games like roulette and blackjack.
- Company: Be part of a dynamic casino team where your skills shine.
- Benefits: Enjoy competitive salary, development opportunities, and great employee perks.
- Why this job: This role offers a chance to excel in customer service and gaming operations.
- Qualifications: Must be over 18, have a Personal Functional License, and be flexible with shifts.
- Other info: Night and weekend shifts required; must have the right to work in the UK.
The predicted salary is between 24000 - 42000 £ per year.
JOB DESCRIPTION
Are you an experienced croupier looking for a new opportunity? Are you an expert in dealing popular casino games like roulette and blackjack?
We are currently looking for an experienced croupier to join our team. You will be responsible for ensuring full compliance with company procedures as well as relevant legislation. You are at the heart of our business and our success is shaped by our people; you will be responsible for delivering the highest standards of customer service in your area.
Key skills and responsibilities include:
- Inspect and deal all games within the casino, ensuring table security is to the highest standard possible.
- Carry out all gaming operations, including table administration, opening and closing procedures and soft count operations.
- Ensure that game commentary is clear and company procedures are adhered to.
- Explaining the rules of games to customers, as well as other club facilities.
- Excellent customer service skills.
- Acknowledgement and understanding of customers’ needs.
- An efficient team player.
- Personal Functional License (PFL) required.
- Being flexible and able to work a variety of shifts including night shifts and weekends.
New: What we are looking for (extension)
- Please note applicants must be over the age of 18 and have the right to work in the UK.
In return for your commitment, we offer an excellent salary, development opportunities and a wide range of employee benefits �” read more details below.
Senior Croupier employer: Genting Casinos UK Ltd. Careers
Contact Detail:
Genting Casinos UK Ltd. Careers Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Croupier
✨Tip Number 1
Make sure to highlight your experience with popular casino games like roulette and blackjack during the interview. Share specific examples of how you've ensured table security and compliance with gaming regulations in your previous roles.
✨Tip Number 2
Demonstrate your excellent customer service skills by preparing to discuss how you've handled challenging situations with customers in the past. Show that you understand their needs and can provide a positive gaming experience.
✨Tip Number 3
Be ready to showcase your teamwork abilities. Since being an efficient team player is crucial, think of examples where you've successfully collaborated with colleagues to enhance the overall gaming experience.
✨Tip Number 4
Flexibility is key in this role, so be prepared to discuss your availability for various shifts, including nights and weekends. Highlight any previous experience working in similar environments where adaptability was essential.
We think you need these skills to ace Senior Croupier
Some tips for your application 🫡
Highlight Relevant Experience: Make sure to emphasize your experience as a croupier, particularly with popular games like roulette and blackjack. Detail any specific roles or responsibilities that showcase your expertise in dealing and customer service.
Showcase Customer Service Skills: Since excellent customer service is crucial for this role, provide examples of how you've successfully interacted with customers in the past. Mention any situations where you went above and beyond to meet their needs.
Mention Compliance Knowledge: Demonstrate your understanding of compliance with company procedures and relevant legislation. You can include any training or certifications you have that relate to gaming operations and table security.
Tailor Your Application: Customize your CV and cover letter to reflect the specific requirements mentioned in the job description. Use keywords from the listing to ensure your application stands out and aligns with what the company is looking for.
How to prepare for a job interview at Genting Casinos UK Ltd. Careers
✨Showcase Your Game Knowledge
Be prepared to discuss your experience with popular casino games like roulette and blackjack. Highlight specific situations where you successfully managed a game or resolved a customer issue.
✨Demonstrate Customer Service Skills
Since excellent customer service is crucial, think of examples where you went above and beyond for a customer. Be ready to explain how you acknowledge and understand customers' needs.
✨Understand Company Procedures
Familiarize yourself with the company's procedures and relevant legislation. During the interview, express your commitment to adhering to these standards and how you ensure table security.
✨Emphasize Teamwork and Flexibility
As an efficient team player, share experiences that demonstrate your ability to work well with others. Also, mention your flexibility regarding shifts, including nights and weekends, to show your willingness to adapt.
