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- Tasks: Lead a vibrant team in a busy bar/restaurant, ensuring top-notch service and compliance.
- Company: Join Genting, a leading leisure business with a focus on outstanding customer experiences.
- Benefits: Enjoy competitive salary, private GP helpline, gym discounts, and flexible benefits tailored to you.
- Why this job: Be part of a dynamic environment where your leadership can shine and make a real difference.
- Qualifications: Previous supervisory experience in a busy bar is essential; a passion for customer service is a must.
- Other info: Engage in fun social activities and career development opportunities with a supportive team.
The predicted salary is between 28800 - 43200 £ per year.
Have you got experience working in a busy bar or restaurant? Are you a great team player? We have a vacancy for a hospitality team leader to join Genting. You will work closely with the management team to ensure the smooth running of our bar/restaurant, supporting and motivating colleagues.
Key skills and responsibilities include:
- Ensure compliance with company standards, food health and hygiene procedures and legislation and licensing laws at all times.
- Manage and develop the team members effectively, always encouraging a customer-focused attitude.
- Adopt a positive and flexible attitude to changing priorities and procedures, including shift changes.
- Positively promote sales awareness within the department and maximise sales opportunities.
- Maintain all bar and restaurant stock levels as required.
- Self-motivated, driven and passionate about delivering a high-quality service for our customers.
- Able to work under pressure in a busy environment.
- Previous supervisory experience in a busy bar is essential.
- Being flexible and able to work a variety of shifts including night shifts and weekends.
What we offer:
- Company funded benefits
- Private GP helpline.
- Discount portal for popular retailers, restaurants, leisure and more.
- Pension scheme.
- Life assurance.
- Employee assistance programme - A confidential helpline providing 24/7 advice and counselling whatever the issue.
- 20% discounted gym membership.
- Mental health support.
- Family-friendly and wellbeing policies.
- Flexible benefits - designed for employees to choose the best package for their personal needs.
- Health Cash Plan (level 1 is company funded).
- Critical illness cover.
- Dental insurance.
- Travel insurance.
- Health Screening.
- Rewards, recognition, development, and events.
- Career development opportunities.
- Genting Academy - online learning portal.
- Long service awards.
- Staff social fund.
- Annual company Christmas present.
- A range of social engagement activities such as a company-wide pub quiz, Croupier of the Year Awards, and a 5-a-side football tournament.
As an inclusive and diverse employer, we celebrate individuality and value the contribution that each person brings to our workplace. We continue to gain an understanding of the needs and requirements of our customers, colleagues and prospects and actively embrace and accommodate these. If you require any support in relation to your interview, such as guidance, advice or any adjustments, please contact us.
Hospitality Team Leader employer: Genting Casinos UK Ltd. Careers
Contact Detail:
Genting Casinos UK Ltd. Careers Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Hospitality Team Leader
✨Tip Number 1
Get to know the company culture before your interview. Check out Genting's social media and website to see what they're all about. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your responses to common interview questions, especially those related to teamwork and customer service. We all know how important these skills are in hospitality, so be ready to share specific examples from your past experiences.
✨Tip Number 3
Dress the part! First impressions matter, especially in a customer-facing role like this. Make sure you look smart and professional, as it shows you take the opportunity seriously and respect the company's standards.
✨Tip Number 4
Follow up after your interview with a thank-you email. It’s a simple gesture that can set you apart from other candidates. Mention something specific from your conversation to remind them of your enthusiasm for the role!
We think you need these skills to ace Hospitality Team Leader
Some tips for your application 🫡
Show Off Your Experience: Make sure to highlight your previous experience in busy bars or restaurants. We want to see how you've handled the hustle and bustle, so share specific examples of your supervisory skills and customer service excellence.
Be Yourself: Let your personality shine through in your application! We value individuality, so don’t be afraid to show us what makes you unique and how you can contribute to our team culture.
Tailor Your Application: Take a moment to tailor your application to the role. Mention how your skills align with our needs, like compliance with health and hygiene standards or promoting sales awareness. It shows us you’re genuinely interested!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity with Genting!
How to prepare for a job interview at Genting Casinos UK Ltd. Careers
✨Know Your Stuff
Before the interview, brush up on your knowledge of food health and hygiene procedures, as well as licensing laws. Being able to discuss these topics confidently will show that you’re serious about compliance and safety in a busy bar or restaurant environment.
✨Showcase Your Leadership Skills
Prepare examples of how you've effectively managed and developed team members in the past. Highlight situations where you motivated colleagues or improved customer service, as this aligns perfectly with the role of a hospitality team leader.
✨Flexibility is Key
Be ready to discuss your flexibility regarding shift changes and working under pressure. Share specific instances where you adapted to changing priorities, as this will demonstrate your ability to thrive in a dynamic environment.
✨Sales Savvy
Think of ways you’ve positively promoted sales awareness in previous roles. Be prepared to share strategies you used to maximise sales opportunities, as this will show your potential employer that you can contribute to the business's success.
